Program Coordinator - Student Financial Services

Eastern Washington University is currently seeking a Program Coordinator in Student Financial Services. Under general direction, this position coordinates and provides a broad range of financial services, including individual financial advising and counseling to students, parents, faculty, administration and the general public, exercising independent judgment in the interpretation of federal, state, local and University policies, procedures, and special programs.

This position performs specialized fiscal work related to student financial activity; provides student financial counseling in regard to payment alternatives, including federal, state, local, and University financial aid, and payment plans. This position coordinates and maintains quarterly financial disbursements, billing payment processing reconciliation and reporting functions. This position initiates and maintains Running Start reports quarterly.

On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 10 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses.

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Required Qualifications:
  • High school graduation or GED and
  • Two years of experience in the program specialty, student financial services, or equivalent experience.
  • Two years of experience in customer service or student service.
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.

Preferred Qualifications:
  • Work experience in higher education
  • Experience with Banner or other enterprise software system


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