San Jose
Oct 13, 2017
Institution Type
Community College

San Jose/Evergreen Community College District


Position #: 1700097

Required Documents:
Cover Letter, Resume/CV

Opportunity Type:

Admissions and Records

Posting Date:

First Review Date:

Work Location:
San Jose City College

Position Status:

Salary Range:
$57,200 - $69,822 Annual Salary (Range 96: Classified Salary Schedule Fiscal Year 2016-2017). Starting placement is generally at Step 1.

Benefits Available:
Excellent fringe benefit package includes District paid medical, dental, vision, EAP (employee assistance plan) and life insurance for employee and eligible dependents, and income protection. Voluntary plans include supplemental life insurance, Flexible Spending Accounts, 403b and 457 Deferred Compensation Accounts. Classified employees also receive vacation, sick leave and 18 paid holidays.

Position Summary:

Position Purpose:
Under direction of the Dean of Enrollment Services or Director, Admissions and Records as assigned, serve as a lead classified employee in the Admissions and Records Office; respond to problems, concerns and activities associated with students, staff and department employees. Assign and review the work of staff responsible for the technical and operational services in the Admissions and Records Office; monitor and participate in the work activities.

Duties and Responsibilities:
  1. Serve as a lead employee of the Admissions and Records office; direct operations and activities associated with Admissions and Records. May be asked to act as lead person in Admissions and Records. Recommend and assist in the implementation of goals, objectives, policies and procedures.
  2. Participate in the selection and hiring of full- and part-time employees. Provide, coordinate, and lead in the direction of employee training. Assist employees with improving work performance and the implementation of disciplinary procedures for temporary and student employees as assigned.
  3. Plan, prioritize, assign, schedule, lead and review the work of full-time and part-time staff responsible for operational and technical services of Admissions and Records, including on-and-off campus activities. Respond to questions and provide assistance to permanent and temporary employees.
  4. Communicate with District and College employees to assess needs and respond to questions. Explain and interpret District policies and procedures. Ensure compliance with local, State and Federal regulations.
  5. Collect, analyze and draw conclusions from statistical data related to Admissions and Records. Develop surveys and other research instruments to evaluate office effectiveness; implement changes as appropriate. Prepare reports on operations and activities as assigned.
  6. Conduct assessment of student needs including monitoring and evaluating the efficiency and effectiveness of service delivery methods and procedures. Evaluate office procedures as they relate to student service. Work with assigned administrator to allocate resources accordingly.
  7. Process International Student applications for college admissions and registration; maintain SJECCD Human Resources Office contact with International Student Program Office.
  8. Oversee Veterans certification and administration. Advise students on services offered, rules, regulations and benefits available. Process documents in compliance with Federal policies. Maintain complete files on eligible active and inactive students.
  9. Directly participate in the preparation, recommendation and administration of the budget with the assigned administrator; maintain related records.
  10. Monitor the collection, balancing and auditing of fees assigned to the collection process of Admissions and Records; make adjustments as necessary.
  11. Oversee the refund request process including making decisions regarding more complex requests requiring the general petitioning process.
  12. Develop and revise registration, admissions and records related materials. Make oral presentations to a variety of groups and organizations both on and off campus. Oversee the admission and registration activities of on- and off-campus support services.
  13. Oversee and make recommendations regarding the inventory of supplies and equipment, requisition necessary items; ensure proper maintenance of equipment; arrange for repairs as required.
  14. Perform other duties reasonably related to the job classification.

Knowledge, Skills, and Abilities:
Knowledge of: 1. Applicable sections of the State Education Code and other applicable laws including Title V. 2. Rules, regulations, requirements and restrictions regarding student records, admission and registration. 3. Modern office methods, procedures and equipment including computers and related software. 4. Organization, procedures and operating details of an Admissions and Records office. 5. Public speaking principles and techniques. 6. Research methods and techniques. 7. Statistical analysis methods. 8. Record-keeping techniques. 9. Basic accounting practices procedures and terminology. 10. Principles and practices of administration, supervision and training. 11. Correct English usage, grammar, spelling, punctuation and vocabulary. 12. Oral and written communication skills. 13. Interpersonal skills using tact, patience and courtesy. 14. Basic mathematics. Skills and Ability to: 1. Understand and follow oral and written instructions. 2. Interpret, apply and explain policies, procedures and regulations regarding college admission, registration and student records. 3. Operate office machines including a computer and applicable software. 4. Analyze situations accurately and adopt an effective course of action. 5. Make arithmetic computations with speed and accuracy. 6. Prepare and deliver oral presentations. 7. Read, interpret and explain statistical data, technical procedures and governmental regulations. 8. Research, analyze and evaluate service delivery methods and techniques. 9. Maintain composure in stressful situations. 10. Prepare a variety of correspondence. 11. Train and provide direction to personnel. 12. Assign and review the work of others. 13. Plan and organize work. 14. Meet schedules and time lines. 15. Work independently with little direction. 16. Maintain records and files. 17. Type at a rate of speed necessary for effective job performance. 18. Communicate effectively both orally and in writing. 19. Establish and maintain cooperative and effective working relationships with others.

Special Licenses, Certificates, etc.:

Minimum Qualifications:

1. Any combination of education, training and/or certification equivalent to: two years of college-level course work in a related area.

2. Four years of increasingly responsible lead experience in a college admissions and records position or a related area.

3. Demonstrated sensitivity, knowledge and understanding of the diverse academic, socioeconomic, gender, gender identity, cultural, disability, and ethnic back of groups historically underrepresented, and groups who may have experienced discrimination.

4. Success integrating diversity as appropriate into the major duties outlined in the job description and in the duties listed in the District's hiring policy; or demonstrated equivalent transferable skills to do so.

Desired Qualifications:
1. Bilingual abilities, desirable.

Physical Demands:

1. Typical office environment.

Physical Demands:

1. Typical office environment.
2. Dexterity of hands and fingers to operate a computer and a variety of office equipment.
3. Sitting or standing for extended periods of time.
4. Reaching overhead, above the shoulders and horizontally.
5. Hearing and speaking to exchange information and make presentations.
6. Seeing to read a variety of materials and monitor the work of assigned staff.
7. Bending at the waist, kneeling or crouching.
8. Lifting light objects.


1. Contact with dissatisfied or abusive individuals.

About San Jose/Evergreen Community College District:
The District is represented by dedicated and talented employees who are passionate about providing our student population with the best educational experience possible. The District recognizes that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive roles models for all students, and creates an inclusive and supportive educational and work environment for its employees, students, and the community it serves.

As of fall 2016, with enrollment of approximately 16,000 per semester, and an extremely diverse student population (Hispanic/Latino 41%, Black/African-American 4%, Asian/Pacific Islander 32%, American Indian/Native American 1%, White/Caucasian 11%) attaining educational goals reflecting 45% - AA Degree and Transfer to a 4-Year College/ University, the District's emphasis on student success makes it a recognized educational leader in the State.

The District encourages a diverse pool of applicants to serve as colleagues to an existing diverse classified staff consisting of 40% Hispanic/Latino, 29% Asian/Pacific Islander, 5% Black/African American, 1% American Indian/Native American, 20% White/Caucasian, and as well as encouraging applications from all qualified, outstanding applicants.

Equal Opportunity Employer Statement:
San Jose/Evergreen Community College District is an Equal Opportunity Employer committed to nondiscrimination on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, age, gender, gender identity, religion, sexual orientation, transgender, marital status, veteran status, medical condition, and physical or mental disability consistent with applicable federal and state laws.

Human Resources/Employment Services, 40 S. Market Street, San Jose, CA 95113, (408) 270-6414.

Application Procedures, Notes and Contact Info:

Interested applicants MUST SUBMIT ONLINE ALL of the following materials by the closing date to be considered for the position (Posting at: Click "APPLY"):

1. A completed online San Jose/Evergreen Community College District POSITION APPLICATION
2. COVER LETTER (Must state how you meet ALL the minimum qualifications in EDUCATION and EXPERIENCE as described in the job announcement Minimum Qualifications section. Also, state how you meet other qualifications)
3. RESUME, and
4. TRANSCRIPT(S) - NOT DIPLOMAS - (unofficial or official copies) for stated degrees (having confer/award dates) or courses. Official transcripts will be required prior to employment start date should the position be offered. If foreign degrees, must submit Equivalency Certification (See #6 of the Instruction Section below).

If you do not have an electronic version of the transcript, you can get it scanned at Office Max, Office Depot, Staples, etc.; then attach the electronic version of your transcript to this online application at the later part of the application process.

For assistance, contact:
Office of Human Resources, Employment Services
40 S. Market Street, San Jose, CA 95113
Phone: (408) 270-6414 Fax: (408) 239-8818
Web site @ or

To learn more about us and all our open positions, visit:


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