Patient Services Coordinator/UKHC

Location
Lexington, KY
Posted
Oct 13, 2017
Institution Type
Four-Year Institution


This position is key in enhancing the level of competency in patient care and optimal operations in the clinic. Procedure schedulers will allow effective, efficient integration of all components of the CBCC. These positions will use communication and organizational skills to facilitate the multidisciplinary coordination of effort necessary for quality patient care/satisfaction by partnering with physicians, clinical, and front desk staff to achieve the desired outcome for our patients/families.




Job Title
Patient Services Coordinator/UKHC

Requisition Number
RE12046

Working Title
Patient Services Coordinator

Department Name
M3030:Cancer Clinic Services

Work Location
Lexington, KY

Grade Level
07

Salary Range
$15.26-23.89/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

HS



Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

5



Required License/ Registration/Certification

None



Physical Requirements

This position requires using a computer for a large portion of the day, repetitive motion (typing, using a computer mouse), and occasionally lifting/transporting objects up to 25 lbs.



Shift

Days, 8am-5pm.



Skills/Knowledge/Abilities

Customer service, computer system knowledge, and clinical coordination.



Does this position have supervisory responsibilities?
No

Preferred Education/Experience

Associate's degree and at least 3 years of related experience.



Deadline to Apply
10/19/2017

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.



Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  2. * Please indicate the number of years of paid work experience where you have been directly responsible for patient appointment scheduling and/or registration.
    • No experience
    • More than 0 years, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  3. * Please indicate your paid employment experience involving patient satisfaction/service coordination.
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 3 years
    • More than 3 years, up through 5 years
    • More than 5 years
  4. * Please describe in detail a time when you identified a process improvement for clinical flow, wait-time reduction or patient satisfaction.

    (Open Ended Question)

  5. * Tell me about a time when you were especially proactive in carrying out leadership responsibilities.

    (Open Ended Question)

  6. * Where did you first see this position advertised other than on UK's online employment system?
    • InsideHigherEd.com
    • HigherEdJobs.com
    • Diverseeducation.com (Diverse Issues in Higher Education)
    • Latinosinhighered.com
    • HospitalCareers.com
    • Indeed.com
    • LinkedIn.com
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above


Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter

PI99801469