Administrative Support Coordinator

Oct 12, 2017
Institution Type
Four-Year Institution

Administrative Support Coordinator

(Administrative Support Coordinator I)


This is a full-time, temporary positon through March 30, 2018 that

may be extended and/or become regular based on operational needs and budget.


Apply Today!  Open until filled.  The Priority Screening Date is: October 25, 2017


Under the general direction of the Associate Dean of International Programs and lead direction from the Associate Director of International Programs, the Administrative Support Coordinator is responsible for providing office support to maintain the administrative objectives of the Associate Dean.

ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  1.  Support Education Abroad programs: Working closely with faculty, coordinate the curriculum mapping project for CSUMB study abroad programs. Communicate with partner universities to research and identify potential courses and gather related course descriptions. Create quality e-materials for academic advisors, faculty members and for student use.  Conduct a focus group with students to identify areas of improvement with the e-materials.  Create a study abroad advisors guide for faculty and General Education advisor use. Promote and disseminate the guide across campus. Support study abroad program administration to include website updates, program evaluation tools, identification of programs and program content for different academic terms, tracking student study abroad activity. Research external scholarship opportunities for CSUMB study abroad students and post and maintain the information on the International Programs website.   Collaborate with and support the Records Office initiative to develop the Study Abroad Course Equivalences database. Coordinate and track returned study abroad student’s transcripts to determine how successfully transfer credit fulfilled major and minor area requirements to determine if study abroad is delaying graduation. Provide recommendations for adjusting course mapping. Create Transformation Learning maps by student majors based upon the results of the analysis. Support the development of a course that would be offered to students prior to their study abroad experience. Identify resources and materials to be used to support the delivery of the course. Support the development of a re-entry program for CSUMB students who have studied abroad. Support the development of student study abroad handbook.
  2. Support the American Council on Education Internationalization Lab Project: Provide support services for the Associate Dean of International Program’s work to advance the American Council on Education Internationalization Lab project. This will include tracking of sub-committee memberships and work progress, the design and creation of quality written reports and related materials.
  3. Coordinate the Faculty Global Initiative Project: Benchmark and gather relevant information on resources, research, and teaching opportunities for CSUMB faculty professional development abroad. Develop e-materials for distribution to faculty members and create content to post on the Office of International Studies website.

Other Functions:

Performs other job-related duties and special projects as assigned.


Thorough knowledge of: applicable university infrastructure, policies, and procedures; English grammar, spelling, and punctuation; office systems and budget policies and procedures.  Experience to be fully functional in all technical aspects of work assignments.

Ability to:  use a broad range of technology, systems and packages; independently handle multiple work unit priorities and projects; apply independently a wide variety of policies and procedures where specific guidelines may not exist; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; draft and compose correspondence and standard reports; handle effectively a broad range of interpersonal contacts, including those at a higher level and those sensitive in nature.


Knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and the ability to clearly communicate orally and in writing. Knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly learn new office support technology systems and software packages is also a prerequisite.  These entry qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience.


Must be proficient in personal computers, and fluent in using standard office software packages with a high degree of proficiency in spreadsheets/Excel. Ability to establish and maintain cooperative working relationships within a multicultural and diverse community using respect and effective interpersonal skills; and take proactive and positive measures to ensure optimal support of the office.  Demonstrated competence in effectively presenting standard information in writing; and in understanding, interpreting, and communicating procedures, policies, information, ideas and instructions. Demonstrated accuracy, attention to detail, and adherence to deadlines in complex and multi-step projects.


Bachelor’s degree in Education, TESOL, International Studies, Business or related field. Three or more years of experience working with international students.  Fluency in languages other than English. Technical fluency with Oracle/PeopleSoft, CSU Common Management System or equivalent student information system; Microsoft Office Professional Suite, and Google mail and calendaring programs. 


  • A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with CSUMB.  Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position.
  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083  as a condition of employment.
  • This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
  • This position has been designated as a sensitive position with access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards).
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.
  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.
  • May require occasional evenings and/or weekend work.


Office environment with standard equipment and tasks. Position requires working at a computer and desk for extended periods of time.  May require travel between campus offices and off-campus locations.


Anticipated hiring salary in the low $3,000's/month.  For salary range info see:  CSU Salary Schedule.  CSUMB offers an attractive employee benefits package, CSU Benefits R07.  The University Corporation at CSU Monterey Bay also provides access to affordable campus housing, Employee Housing.

TENTATIVE RECRUITMENT TIMELINE:                                    

Week of 10/30/17      On-Campus Interview        


For full consideration, submit the required documents by 5:00 p.m. on the priority screen date listed above.  For assistance or if you require an accommodation, please call (831) 582-3389.  For computer/online access you may visit the Tanimura and Antle Family Memorial Library (map). 

CSU Monterey Bay is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to:  Age, Disability, Race or Ethnicity, Gender, Gender Identity or Expression, Nationality, Religion, Sexual Orientation, Genetic Information, Veteran or Military Status.

All employees must be eligible for employment in the U.S.




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