DIRECTOR OF COLLEGE INFORMATION TECHNOLOGY SERVICES
DIRECTOR OF COLLEGE INFORMATION TECHNOLOGY SERVICES
**OPEN UNTIL FILLED**
APPLICATIONS MUST BE RECEIVED BY NOVEMBER 8, 2017 FOR FIRST REVIEW DATE OF NOVEMBER 9, 2017
Visit the Peralta website and click on the “Community” link or go directly to https://peraltaccd.peopleadmin.com/ and click on the “Search Jobs” link to find this job posting.
The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age religion, marital status, sexual orientation, disability or genetic information, gender identity or expression, citizenship status, veterans status, status with regards to public assistance, or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.
The Chancellor is pleased to announce the official search process to identify and select a DIRECTOR OF COLLEGE INFORMATION TECHNOLOGY for Laney College. The Peralta Colleges are located in the beautiful Oakland/San Francisco Bay Area, an area which leads the world in technology and innovation. This District is seeking an individual who will become part of the Chancellor’s team responsible for implementing an ambitious agenda in advanced training and higher education to serve all segments of a culturally diverse urban community. The District serves six cities in the East Bay. The Peralta Colleges have a reputation for developing effective approaches to serving the varied interests and needs of the community. The District was founded in 1964, serves 29,000 students, and is one of the top community college districts in California in transferring students into the University of California system.
Laney College is one of four, two-year colleges, maintained by the Peralta Community College District, located near the urban center of Oakland. The 60-acre campus is located near the Oakland Museum, the Henry J. Kaiser Center Convention Center, and within blocks of Lake Merritt. It is the largest of the four campuses with a population of 12,000 students. The College serves as a community and cultural center that provides various educational programs and services that assist adults of diverse communities in facing the social, economic, and personal challenges of a changing society.
Individuals are invited to apply who are interested in joining a team of educational leaders, who understand the principles and distinction of excellence in management and commitment to visionary leadership, and who are committed to community service and academic excellence.
The Director of Information Technology Services reports directly to the College Vice President for Administrative Services. Under general guidance, the Director will be responsible the effective and efficient operational support for all college managed IT infrastructure used to support instructional, administrative and student services processes across the institution, including end-user devices, college servers and network infrastructure systems. The Director manages all IT and AV staff at the college. The Director works closely with instructional, administrative, student service organizations to ensure that administrators, staff, faculty and students’ needs are met. This individual will have a diversified background of technical infrastructure experience, demonstrated project management acumen and excellent vendor management skills, be an adept leader of people, plus have a superior, service-oriented approach to IT operations. This individual is also responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved. As a member of the IT leadership team, the role contributes to the development and execution of the infrastructure and operations strategy, and ensures its alignment with the district's IT and educational strategy and the delivery of capabilities required to achieve student success.
DUTIES AND RESPONSIBILITIES
Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position.
• Under the direction of the Vice President, provide oversight and support of IT systems that fulfill the needs of the college and provides input to District IT and district and college shared governance bodies as well as to peers at other colleges. Serves as a technology expert in the area of information management, technology assessment, campus communication networks, on-line instruction, and support for institutional research and planning.
• Fosters a service-oriented culture and mindset driven by continual service improvement techniques.
• Support academic departments in their efforts to implement technology programs and systems that facilitate the educational process.
• Manage and evaluate assigned staff to ensure the achievement of functional objectives.
• Develop and maintain an IT service portfolio and catalog with appropriate service level agreements and performance indicators aligned with district-wide delineation of functions. Continuously measure and improve service performance and business processes.
• Ensure College IT aligns with and implements district standards, architecture and policies.
• Leads the development of the college IT strategy and roadmap, and ensures its integration with the broader district IT and enterprise strategic plans.
• Plan, develop and coordinate the implementation of effective information systems to support administrative and academic technologies (including websites) onsite, offsite and on-line.
• Provide environmental data to support the development of the College’s strategic plans. Support other institutional planning activities by providing technical expertise and access to community, regional, state and national planning data.
• Recommend IT and technology budget priorities, develop and monitor IT budget for the information systems and technology function and assure performance of objectives within budget constraints.
• Develop and implement methods of evaluating the performance of information systems and the IT staff to ensure achievement of institutional objectives. Provides leadership, coaching and direction to the IT operations management team and staff.
• Maintains currency on new technologies and service management practices, and provides direction on what emerging IT operations technologies and methods should be introduced, integrated and assimilated within the district and college technology plans.
• Supports the district and college sourcing strategy, and provides oversight for vendor and partner relationship management.
• Participates in the assessment of external and internal technology capabilities with a focus on suitability for integration with the existing IT operations environment.
• Develop and recommend college procedures governing the operation of IT and telecommunication resources to ensure the security, accountability and efficient and effective use of information resources.
• Serve as campus evening/weekend supervisor on a rotational basis with other administrative/management personnel.
• Performs other duties as assigned by the Vice President.
1. Possession of a bachelor’s degree from an accredited college or university and five years of experience in computer science, information systems, computer information systems, data processing; or an equivalent combination of training and relevant work experience may be substituted for training/education on a year-by-year basis.
2.Examples of relevant experience:
• Familiarity with Cisco networking and VOIP systems
• Understanding and demonstrated experience with information security practices and approaches
• Management of Windows and Mac desktops and/ or Microsoft server administration
• Proven project management skills
• Demonstrated supervisory skills
• Demonstrated strategic and operational planning experience
• Proven process management and improvement skills
• Industry-recognized certifications of MCP, MCSA, CCNA or similar
• Applicant must have demonstrated cultural competency, sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff, faculty, and students.
Knowledge of and experience with:
• Office365 deployment and management
• Canvas LMS deployment and support
• Desktop and mobile device management systems
• Network management software
• Analyze and prioritize the IT needs of the campus as a whole, aligning them with the district’s vision for IT
• Analyze complex PC and LAN systems problems and determine a logical course of action
• Create work schedules
• Give progress reports toward completing projects
• Successfully meet the needs of a diverse group of stakeholders, including students, faculty and staff
1. Visit the Peralta website and click on the “Community” link or go directly to https://peraltaccd.peopleadmin.com/ and click on the “Search Jobs” link to find this job posting. Should you decide to apply for this position and you have not already established an account, you will be prompted to do so. Your account will give you secure and ongoing access to check on the status of your application for the position. Required documents will include:
• Current resume of experience, formal education/training and qualifications.
• Copies of supporting credentials, if applicable.
• Copies of transcripts from fully accredited college or university institutions. (Copies of diplomas will not substitute for transcripts.) (If hired, it will be required to submit official transcripts from fully accredited college or university institutions.)
• Transcripts must include degree awarded and confer date. Transcripts without this information and online applications without transcripts will be disqualified.
Note: A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s) (non-U.S. granted degrees) by the application deadline date.
2. Applications and attachments (resume, cover letter, copies of transcripts, letters of recommendations, etc.) will ONLY be accepted through the online process. WE DO NOT ACCEPT MAILED OR FAXED APPLICATIONS OR ITS ATTACHMENTS.
Travel expenses for the interview and selection process will be borne by the candidates.
Video conference (Zoom) interviews may be conducted for first-level interviews if the candidate lives in excess of 250 miles from the Peralta Community College District office.
Appointment to the position is conditional upon the approval of the Board of Trustees.
SALARY AND BENEFITS
This is a full-time, twelve-month classified management position. The management annual salary range (3) is $124,655 - $147,319. The maximum initial placement is Step 3 depending on experience.