Program Administrator, Noncredit Programs

New York, NY
Oct 12, 2017
Institution Type
Four-Year Institution
The Division of Programs in Business (DPB) is seeking a Program Administrator to manage day-to-day administrative functions of noncredit program(s) for the Division within the School of Professional Studies (SPS). Meet departmental needs including developing office policies and procedures. Recruit and orient adjunct faculty; oversee adjunct faculty appointment and payment. Resolve faculty issues or concerns related to noncredit program(s). Specifically, address academic-related questions around NYUSPS policies and procedures, course scheduling, course preparation, etc. Analyze faculty and course data, produce detailed faculty and course reports, and provide recommendations for course and faculty needs across the noncredit program(s). Conduct market research in an effort to identify industry trends and make recommendations based on industry trend reports. Collect, analyze, and make recommendations based on student feedback data in order to determine student satisfaction. Advise students on issues such as curriculum requirements, course selection, registration, and career exploration. Plan and implement special student programs including prospective student outreach events and new student orientations. Attend School and University sponsored marketing events, information sessions and/or seminars to promote programs to prospective students. Develop and supervise staff, office support and student employees; Make recommendations for hiring, promotions, salary adjustments, and any other change of status.

Required Education:
Bachelor's degree

Preferred Education:
Advanced degree, MA or MBA

Required Experience:
3 years of relevant experience or an equivalent combination. Must include experience planning and implementing administrative activities.

Preferred Experience:
Experience in a higher education environment.

Required Skills, Knowledge and Abilities:
Excellent interpersonal, communication, and presentation skills. Demonstrated ability to think strategically and execute tactically. Must be able to work well in a changing environment and practice creative problem solving. Ability to market programs, solve problems and interact with individuals at all levels.

Preferred Skills, Knowledge and Abilities:

The NYU School of Professional Studies offers a broad range of degree and noncredit programs that are professionally oriented, integrate theory with real-world applications, and are taught by faculty members who are leaders and innovators in their fields. The School of Professional Studies captures the expertise of the key sectors that make New York City a great global capital, such as real estate, finance, marketing, public relations, global affairs, hospitality and tourism, sports management, philanthropy and fundraising, communications/media, writing, the arts, and others. Full- and part-time students enroll in on-site and online credit programs, including graduate degrees, graduate certificates, and undergraduate degrees for both adults returning to school and traditional-aged students. In addition, working professionals and other adult learners pursue career objectives or intellectual discovery in over 2,500 courses, diploma programs, conferences, and seminars annually.

Please note this position is located at the Midtown Center, 11 W. 42nd Street.

EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity


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