Oct 12, 2017
Institution Type
Four-Year Institution
Job Summary This position will create and manage the development of a Service Desk in support of UGA's OneSource project. The successful applicant will work collaboratively with project personnel, volunteers and consultants to design, develop, and deliver a quality program that effectively addresses UGA culture and expectations, and integrates best practices, technology tools and communication pathways to ensure adequate support. The position reports directly to Sarah Fraker, Change Management Lead on UGA's OneSource Project. Minimum Qualifications Bachelor's degree in Business or related field and eight years management experience including six years of supervisory experience; OR twelve (12) years related management experience; OR equivalent combination of experience, training and/or education.