Student Success Professional

Denver, CO
Oct 12, 2017
Institution Type
Four-Year Institution

Position Summary

This position supports the mission of the Urban STEM Teacher (U-STEM) Noyce Scholarships and Stipends grant, the School of Education and the College of Letters, Arts and Science at MSU Denver, and the Community College of Denver Department of Science and Mathematics. This position will reside in the Center for Advanced STEM Education and report to the Principal Investigator for the U-STEM Noyce Grant. The position duties will be shared between both institutions to assist students transitioning to and studying at MSU Denver as they pursue a Bachelor’s Degree in a STEM field and/or Teacher Licensure. This person will provide direct service and support to students through comprehensive academic and career planning prior to and through the admission process, in either institution, through graduation and secondary teacher licensure. In addition, they will be coordinating student support functions for the award phase for the NSF Noyce grant. Supporting the mission of the grant will include: developing strategies to recruit and retain high-quality STEM majors; and providing high quality guidance and mentoring for students pursuing STEM secondary teacher licensure for future placement in high-need schools. This is a three-quarter time, benefited position which is grant-funded. Important Note – the position may have continued funding up to and beyond five (5) years, but the funding is not guaranteed. This is a grant-funded position and is renewed based upon funding.

The University is particularly interested in applicants who have experience working with students from diverse backgrounds and a demonstrated commitment to improving access to higher education for under-represented groups.

This is a grant funded position and the current grant cycle ends July 31, 2022.

Metropolitan State University of Denver is an equal opportunity employer.

Posting Number

Position Title
Student Success Professional

Position Number
E 1077

Salary for Announcement

The salary is commensurate with education and experience. This is a three-quarter time benefited position. The position is grant funded and is renewed based upon the life-cycle of the grant and funding.

Employee Category

Ctr for Advanced STEM Education - CASE

EClass Code
Admin < FT with benefits


The Student Success Professional will split their time on campus between MSU Denver and Community College of Denver. This person will serve as a key navigator for students into, between, and in the institutions, providing services to both CCD and MSU Denver students related to orientation, registration, assessment of learning, referral, mentoring, advocacy, and transfer. Also they will facilitate student engagement in academic and career planning activities and university life, including specific guidance of and mentoring to optimize the student experience to improve student retention and success in STEM areas and in teacher preparation. This position will be mentor and support the student participants in the U-STEM Noyce Scholarships and Stipends Program (S&S), established to recruit and prepare STEM majors to teach grades 7-12 in high need schools. This position must be able to work with diverse populations and non-traditional student populations, with primary responsibilities to provide informed guidance and accurate information in the most efficient, accessible, and comprehensive manner possible which may require communicating in Spanish and English. This person will assist the PI and Co-PI with recruitment of participants, communication with and monitoring participants as part of tracking and support of the U-STEM Noyce Scholars. This individual will perform and organize the process of tracking student achievement in the program. Must be flexible and able to meet last minute requests as they occur. This position is also expected to utilize MSU Denver’s established policies and protocols wherever applicable, bridging the institutional cultures at both CCD and MSU Denver. This person will need excellent communication and public relations abilities.

Student Mentoring and Learning Support – 50% *Provide basic institutional information, and function as a resource for students in relation to career planning, financial aid, admissions and other applicable information related to student needs. *Help participants with long-term degree planning. *Refer and/or inform students of University resources. *Disseminate policy and procedure information to students, *Employ strong interpersonal skills when mentoring or advising students. *Recommend strategies and learning skills to enhance academic progress. *Inform students of guaranteed transfer pathways coursework, transfer articulation agreements and transfer credit evaluations. *Monitor participating students’ progress. *Coordinate and facilitate student workshops, groups, and learning activities.

Program Strategy Support – 25% *Assist in the recruitment of participants to all program components. *Communicate with partner schools and districts as needed. *Coordinate and organize special events, meetings, webinars and conferences as requested. *Assist in public relations efforts. *Work with the Admissions office to identify newly admitted STEM majors and contact them regarding orientation and advising. *Work in collaboration with faculty and staff from various academic departments working with University services for student retention initiatives. *Participate in University recruitment and orientation and other University functions related to these efforts, contributing to college recruiting and retention initiatives.

Record Keeping and Data Management – 25% *Facilitate the collection of student data for program participants. *Update and maintain records of all participants in the program. *Manage tracking data by developing and maintaining a filing system and electronic database for the U-STEM program that can be used for progress reports, grant renewal, and evaluation purposes. *Update and maintain records of participants in the program to confirm compliance with grant requirements. *Assist the PI and co-PI with monitoring compliance of Noyce Teacher candidates. *Assist with reporting efforts. *Report participant non-compliance to the PI and/or institution for appropriate action. *Maintain tracking systems to ensure appropriate and timely collection and distribution of a variety of documents.

Highly Desirable Competencies:
INTERNAL/EXTERNAL CONTACTS: This position will regularly be in contact with Department Chairs, Deans and Vice Presidents within the University in the scope of completing tasks associated with specified assignments. This position will require a strong ability to manage these types of contacts in a polished and professional manner.
SUPERVISORY RESPONSIBILITIES: This position will serve as a supervisor and contact for Noyce Scholars working as staff, and will complete tasks delegated in this capacity as assigned. Assist co-workers when working on complex problems or tasks.
CRITICAL THINKING AND DECISION MAKING: Ability to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems using logic and reasoning.
ADDITIONAL INFORMATION: The person in this position may be asked to travel with staff to assist with conferences, meetings, and other work of the U-STEM or CASE. Bilingual speaker preferred, but not required. This list of essential duties, tasks and responsibilities is not all-inclusive; individual will perform other related duties as assigned. Must pass background check.

Required Qualifications

Bachelors degree.
Two years of experience working with students in an institution of higher education.
Experience conducting developmental advising, holistic advising, or wrap around student support services.

Preferred Qualifications

Masters degree.
One year’s demonstrated experience conducting developmental advising, holistic advising, or wrap around student support services.
Experience with recruitment and/or outreach.
Experience working in compliance with grant funded programs or alternative/donor funded programs.
Experience with coordinating, organizing, and staffing meetings.
Supervisory experience.
Bilingual in Spanish/English.
Experience working with diverse, urban, and non-traditional populations.

Posting date

Closing date

Closing Instructions
Close on Closing Date

Special Instructions to Applicants

IMPORTANT: In order to be considered as an applicant you must apply via the online application system,

References refers to a list of three professional references and their contact information.

Official transcripts will be required of the candidate selected for hire.

This is a grant funded position and the current grant cycle ends July 31, 2022.

This posting will close at midnight MST on the closing date.


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