Administrative Support Associate - Journey

Greensboro, NC
Oct 12, 2017
Institution Type
Four-Year Institution
Requisition Number S1359

Position Number 2752

Position Classification Title Administrative Support Assc

Functional Title Administrative Support Associate - Journey

Position Type Staff

Position Summary

Undergraduate Secretary -

The Undergraduate Secretary is the first point of contact for the Department and is responsible for answering the phone, as well as, greeting and assisting all visitors. The person in this position is also the primary administrative support for the Undergraduate and Birth Through Kindergarten Program Directors.

Additional duties include, but are not limited to:

  • Taking care of course scheduling and classroom reservations,
  • Inputting and making changes to course schedule as directed by Department Chair,
  • Coordinating the HDFS admissions process for undergraduates,
  • Running sweeps rosters for faculty,
  • Keying departmental time sheets,
  • Maintaining computer and fixed assets inventory spreadsheets,
  • Providing excellent customer service

Minimum Qualifications


Preferred Qualifications

Knowledge of Banner HR

Alternate Option

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Special Instructions to Applicants

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $29,194 - $32,000

Org #-Department Human Development & Family Studies - 12403

Work Hours of Position 8 A.M. - 5 P.M., Monday - Friday

Job Family Administrative and Managerial

Band Associate

Competency Level Journey

2-4 key competencies for successful execution of job duties, including chosen level definition:

Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings and events.

Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.

Selects, understands and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results.

Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.

Open Date 10/11/2017

Close Date 10/20/2017

Job Close Date

Type of Appointment 1.0 (Full-Time)

FLSA Non-Exempt

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. List of References
Optional Documents
  1. Cover Letter
  2. Reference Letter 1
  3. Reference Letter 2
  4. Reference Letter 3

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Have you graduated from high school or received a GED?
    • Yes
    • No
  2. * Please indicate how you learned of the vacant position for which you are applying:
    • UNCGjobsearch Website
    • Greensboro News & Record
    • Carolina Peacemaker
    • Other Newspaper
    • The Chronicle of Higher Education
    • Inside Higher Ed
    • Other Professional Journal
    • UNC System Job Board
    • Other Online Job Board
    • Personal Networking
    • Other

To learn more or to apply for this position please visit our UNCGjobsearch website at



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