Senior Service Manager/ Maintenance

Columbia Residential
New Orleans, LA
Oct 11, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description

Essential Functions:

Supervisor turnkey, ensure that apartment homes are rent ready within five business days. The goal is to complete turnkey in house.

Instruct staff in work policies, procedures, safety procedures and the use of maintenance equipments.

Assign service requests and ensure service requests are completed within 24 and in rare occasions 48 hours. Follow up on service requests to assure the highest quality customer satisfaction.

Conduct and/or assist with quarterly housekeeping inspections.

Ensure contractors repairs meet specifications and established standards.

When necessary, plan and prepare service staff work and lunch schedules. Also responsible for approving paid time off.

Manage budget by controlling expenses.

Attend and participate in resident meetings and events.

Accurately complete reports as required.

Manage warranties and coordinate with contractors to schedule repairs. You should inspect work performed to ensure that it meets specifications and established standards.

Counsel staff to resolve performance and human resource issues.

Inspect maintenance equipment weekly to ensure that it working properly.

Conduct monthly performance one on ones.

Conduct annual performance evaluations.

Conduct inventory on current stock and order parts/supplies to ensure that supplies and equipment are available in adequate amounts.

Maintain asset inventory system for internal audit purposes.

Maintain on site environmental Protection Agency log (EPA) which documents refrigerant along with copies of invoices.

Maintain on site mold log.

Ensure maintenance team is in company approved uniform.

Perform other duties as assigned by management.

Company Description
Columbia Residential is the leading property management and Development Company in this region, specializing in the low affordable market. Our Mission Statement is 1.To provide quality, safe, and affordable housing for low and moderate income families. 2. To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments. 3. To provide the principals and partners a fair return on their efforts and investments. As a growing company with more than 50 communities in the Atlanta, GA area, we are always looking to add professional and superior Community Leasing Specialist/Leasing Consultant to our management team to align with our Mission Statement and Core Value for the communities we serve. Our company culture is represented by these Core Values:


If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

New Orleans, LA


Tue, 10 Oct 2017 08:37:44 PDT