Field Technician I- Wireless Communications

SideBand Systems Inc.
Peabody, MA
Oct 11, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description



This is a 95% working-in-the-field position


• Basic knowledge of IP Networking.

• Basic knowledge of electrical principles.

• Proficiency in Microsoft Word, Outlook, & Excel.

• Ability to analyze and problem solve.

• Ability to communicate in writing and verbally with customers

• Ability to work with hand tools, power tools, and multi-meters.

• Willing and able to work in the outdoors on building roofs and/or in a bucket truck and on ladders

• Physically able to carry 40 lbs.

• Current residence commuting distance to Peabody or willing to relocate independently

• Willingness and ability to work independently

• Excellent driving record and clear CORI check required

• Experience working with wireless communication systems a strong plus.


• Trouble shooting and diagnosing small networks incorporating wireless communication systems and video surveillance equipment

• Installation, testing, alignment and maintenance of Microwave Communication systems

• Installation, testing, and maintenance of camera surveillance systems and associated networking equipment and servers.

• On-call pager duty shared with other field technicians

• Maintain safe working environment by following codes, standards and legal regulations

• Maintain all information regarding systems and maintenance in company CRM (salesforce)

• Complete customer installation paperwork and forms before deployment of systems

• Complete service report forms for all service calls within 24 hours

• As equipment replaced, update all equipment and site information and serial numbers in salesforce

• Familiarize customers with system operation

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Company Description
SideBand Systems is a wireless communication company. We engineer, install and maintain point-to-point communications systems and have installed more than 3,000 links since 1992. We also design, install and maintain wireless security and surveillance systems primarily for municipalities and police departments. We provide pre and post Wireless LAN surveys for complex environments.

Peabody, MA


Tue, 19 Sep 2017 08:12:49 PDT