Associate Vice President, Infrastructure & Production Services / Information Security Officer

Carson, California
Salary is commensurate with experience
Oct 11, 2017
Recruitment 3143
Executive Administration Jobs
Vice Presidents
Institution Type
Four-Year Institution

Position Information  

This is a full-time management (MPP) position.  MPP employees serve at the pleasure of the campus President.  MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Special Working Conditions: The incumbent is required to maintain contact with their campus outside of their normal working hours on a regular basis. Remote contact shall include telephone, cell phone, wireless data access device, remote monitoring of any hardware or software device, and/or electronic mail notification regarding the status of a campus system.  

Salary Range and Max Salary  

Review of applications will begin 11/09/2017, and the position will remain open until filled.
Salary is commensurate with experience.  

Conditions of Employment  

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Due to the nature of this position, the successful candidate is required to complete a background check prior to assuming this position.  

Campus Marketing Statement  

California State University, Dominguez Hills, was established in 1960 and is one of the 23 campuses that comprise The California State University system.  CSU Dominguez Hills is an urban, comprehensive public university that serves a culturally rich, diverse student body of over 12,500 students at the undergraduate and graduate levels.  Located on a 346-acre site in the South Bay portion of the greater Los Angeles metropolitan area, CSU Dominguez Hills has a highly pluralistic student body, which includes a significant number of non-traditional, working adult students as well as approximately 2,000 students enrolled in distance learning programs statewide.  The University, with its five Academic Colleges, has more than 300 full-time faculty members and is situated in an area characterized by an extraordinary heterogeneity of people, and an extensive array of high technology industries and professional services.  

Department Marketing Statement  

Department: Infrastructure and Production Services

The Division of Information Technology is responsible for providing leadership and support in information technology for the entire CSU Dominguez Hills community. The Division promotes IT solutions that improve the teaching, learning, research, and administrative environment of the University. The Vice President / CIO provides overall management of the Division of IT.  The Division of Information Technology is comprised of eight operational units: Service & Financial Mgmt, User Services, Academic Technology, Infrastructure & Production Services, Information Security, Development & Digital Convergence, Innovation Incubator, and Operational Effectiveness, Planning, & Analytics.  

Major Duties  

Under the administrative direction of the Vice President / Chief Information Officer (VP/CIO), the Associate Vice President, Infrastructure & Production Services / Information Security Officer (AVP/ISO) provides leadership and direction to IT departments responsible for the implementation, operation, and support of enterprise IT infrastructure and core IT services. This AVP/ISO leads the technical assessment of critical campus infrastructure and associated security risks to identify and prioritize areas for improvement; responsible for providing timely input on the development of IT roadmaps for multi-year projects, task definition, assignments and scheduling; responsible for bridging functional needs and technical requirements; identifies and defines high level technical strategies, guideline, and standards that balance short term and long term objectives in a practical manner, as well as provides architectural review services for potential solutions; plans and executes technology infrastructure strategically and expansively; responsible for fostering and maintaining a collegial work environment and keeping others apprised of the technology needs, plans, developments, and concerns of all CSUDH stakeholders, including administrative and academic divisions and colleges, other CSU campuses, and with CSU Chancellor¿s Office management; and expected to brief executive management on critical issues in a timely and diligent manner. The AVP/ISO may act in the absence of the VP/CIO and will customarily have the authority to operate in a largely independent manner within established CSUDH organizational policy and guidelines. The AVP/ISO is responsible for consulting and advising executive management and administration teams on division actions; participates in setting, directing, and accomplishing division objectives; and formulates and administers all relevant IT policies and procedures; identifies long range staff requirements; supervises and directs staff; and assumes other duties as assigned.  


Minimum Qualifications:
Required Education:  Bachelors degree in Information Technology or related discipline from an accredited college or university.

Required Experience:  Minimum of 10 years of increasing technical and managerial responsibilities. Minimum of 4 years higher-education experience. Demonstrated record of innovation and success in providing technology solutions that are aligned with enterprise goals. Must have managed a large and diverse Information Security Program. Extensive knowledge of trends, future directions, and best practices in support of technology in a teaching and learning environment.

Preferred Experience:  Comprehensive knowledge of the CSU infrastructure, policies, and procedures. Experience in providing both academic and administrative technology leadership.

Required Knowledge, Skills, and Abilities:
- The ability to convey technology-based information to both technical and non-technical audiences is essential to the position.
- Possesses extensive knowledge of the activities, processes, resources, and technologies involved in administrative and technology management and leadership.
- Proven history of developing and successfully executing organizational and institutional information technology plans.
- Demonstrated success creating and implementing an achievable vision.
- Skill in consensus management, including successful interactions with diverse groups both within and outside IT.
- Clear and balanced version of how technology can be used to support teaching and learning.
- Effective project and staff management skills.
- A commitment to working transparently with CSUDH administration, faculty, staff, and students.
- Strong political skills, with the ability to foster collaboration and cooperation among all constituents within a complex university environment.
- Significant experience working successfully in a fast paced and changing university IT environment.
- Demonstrated record of success in developing and maintaining strong working relationships with faculty, students, staff, administrators, and both internal and external partners.
- Demonstrated record of commitment to ongoing professional development for self, staff, faculty and other campus professionals.
- Demonstrated ability to building consensus and positive relationships based on trust, predictability, and communication.
- An effective and collaborative management style. Leadership style that incorporates organizational, analytical, and decision-making skills.
- Strong change-management, project management, and team building skills.
- Strong oral and written communication skills, with a record of success in developing planning documents, proposals, presentations, budget request justifications, and other forms of communication with senior administrators and faculty.
- Excellent written, oral, and interpersonal communication skills.
- Ability to integrate and apply work related knowledge to achieve innovative solutions.
- Ability to investigate and research new systems and technologies and develop complex information technology systems and solutions.
- Ability to understand problems from a broad perspective and explore, conceive, and implement solutions and ideas in new ways.
- Ability to predict and anticipate problems and their impact on other systems and be proactive when creating solutions.
- Ability to teach and transfer knowledge and skills to others.
- Ability to take initiative and willingness to work long hours when necessary

Certification:  Valid drivers license  


20% - Enterprise IT Infrastructure:
- Responsible for university-wide administrative and infrastructure technology needs and services; involvement in coordination and administration of university infrastructure projects; and enabling and enhancing cohesion, process flow, and best practices.
- Manages and directs the successful development and implementation of large scale initiatives to enable business growth through the creative use of information technology. This may include: Chancellor's Office initiatives and collaborative projects developed in conjunction with the VP/CIO, university, vendors, and/or leadership teams.
- Works with business and product leaders to understand business requirements and help them understand how technology choices influence strategy.
- Responsible for providing reliable quality enterprise IT infrastructure; the design, development, installation, implementation, and operation and maintenance of campus centralized information systems including those that support the voice and data networks.
- Responsible for the reliable operation and ongoing upgrade of the campus computer networks including the operational network security functions.
- Reviews campus constructions plans, makes recommendations related to infrastructure (voice and data) designs on such plans, and oversees the building per recommendations.
- Develop annual budget recommendations for training and capital expenses in compliance with IT policies and procedures in order that IT staff and the broader university community remain proficient in necessary skills and are knowledgeable on applicable technology.
- Monitor departmental budget staying within allowed spending limits, seek to reduce costs while enhancing service opportunities, and negotiate and review vendor contracts and scopes of work per IT and CSUDH policies and procedures.
- Prepare presentations and communications for IT.
- Perform other duties as assigned.

20% - Telecommunications:
- Manages the overall operation and maintenance or the campus telecommunications system, related peripheral equipment, and campus voice services.
- Oversees the support of the telecom equipment, voice services, and cabling.
- Manages the operation and administration of the campus telephone system (PBX) and its associated systems including voicemail, ACDs, trunking, VoIP/SIP servers.

20% - Data Center:
- Oversees the management of the overall operation and maintenance of the University Data Center.
- Responsible for updates and clarifications regarding data center projects and issues.
- Responsible for long-term IT strategic planning and university/enterprise projects.
- Provides leadership in evaluating, proposing, and implementing innovative technology to enhance cohesion, process flow, and best practices in IT.

20% - Information Security:
- Delegated responsibility by the VP/CIO for the security of all protected information collected, used, maintained, or released by CSUDH.
- Management of Information Security Program.
- Recommend realistic preventive measures, respond to information security incidents, and plan for system upgrades or introduction of new systems to the network environment.
- Develop reports to keep university management apprised of information security threats and active attacks, incident response activities and planned equipment or software changes that could impact system and network performance and availability in order to minimize impact on production system users.
- Provide for oversight of the implementation of an effective university network and computing asset protection mechanism to ensure stable and continuous operation of the university's mission-critical systems and applications.
- Define and become actively engaged in information security tasks in projects involving university services.
- Serve as point of contact within IT for security review of all new systems and platforms and be connected to the central network in order to ensure highest level of protection appropriate to use is included in purchasing and implementation planning.
- Responsible for assessing, reporting, and assisting in the remediation of IT security vulnerabilities for university managed systems and applications that are part of CSUDH's purview.
- Work cooperatively with the university's Internal Audit staff, external CSU auditors, and other security-related contractors to address university information security issues.
- Collaborate with the university's legal counsel office, Risk Management officer, and others within the university involved in protection of privacy of information.
- Recommend to the CIO, and implement as approved, the appropriate information security advisory groups, working committees, and task forces to address university information security issues and procedures.
- Develop annual budget recommendations for training and capital expenses in compliance with IT policies and procedures in order that the ISO, IT staff, and the broader university community remain proficient in necessary skills and are knowledgeable on applicable information security technology.
- Develop continuing relationships with security product vendors and consultants and recommend partnerships as appropriate.
- Serve as the IT representative to designated university and CSU committees in order to provide technical advice and professional consultation on security issues, policies, and procurements being considered.
- Coordinate on a continuous basis with appropriate management to schedule and review periodic audits of network and system activity.
- Coordinate directly with university representatives to develop a Security Awareness Program and an Incident Response capability.
- Coordinate with the network operations management and support center management on procedures for technical staff notification and currency of notification rosters; and develop, with the IT management team, a checklist for use by any involved personnel to respond to information security incidents.

20% - Digital Print Services:
- Oversee the management of the activities and staff of the University Print Services unit.
- Evaluate the campus needs for digital printing and identify appropriate print solutions.
- Manages equipment and pricing to allow University Print Services to best meet campus needs.  

To Apply, please visit:  

To apply for this posting (Non-CSUDH Employees):
Step 1: Select and read the qualifications for the position you are interested in
Step 2: Click 'Apply Now' at the bottom of the screen
Step 3: Login or Register (Create Username and Password)
Step 4: Select apply with or without resume
Step 5: Provide contact information and answer required questions
Step 6: Click 'Submit'  

Closing Statement  

California State University, Dominguez Hills, is an equal employment opportunity employer, and is strongly committed to achieving excellence through a diverse workforce. The University actively encourages applications of all qualified individuals.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.   For more information or definition of these terms please visit,

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771 or the Academic Affairs Personnel Services Office at (310) 243-3766.

Clery Act crime statistics for CSUDH are available at, or by calling University Police at (310) 243-3639.

Upon appointment all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free.  Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property.  Education Code 42356, CCR Title 5, Article 9

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