Dual Credit Specialist

Green Bay, WI
Oct 11, 2017
Institution Type
Community College

Job ID 601759
Location Green Bay


Department: Learning Solutions

Reports To: Manager, K-12 Relations
Salary Grade: C
Travel required: Travel as needed
FLSA Status: Non-Exempt

Union Code: ESS

STANDARD HOURS: 37.5 hours per week. Monday - Friday 8 a.m. to 4:00 p.m. - Flexibility to work evenings and weekends as needed.
*Current benefit eligible employees will be placed within the pay range based on their current rate/range.

Required online application available on website: www.nwtc.edu/jobs

Location: Northeast Wisconsin Technical College, Human Resources, 2740 West Mason Street, Green Bay, WI 54307-9042. All postings are considered current and available until removed from the website.

Northeast Wisconsin Technical College is committed to promoting a learning environment where employees and students of differing perspectives and cultural backgrounds pursue career and academic goals embraced in an environment of respect and shared inquiry.
The College is seeking to attract ethnically diverse instructors and staff who can inspire our increasingly diverse student population.

K12 Relations Support assists with the daily functions of K-12 offerings delivered to secondary students, including Youth Options, Youth Apprenticeship and transcripted credit coursework. K12 Support Staff processes enrollment, grading and DPI required paperwork related to these offerings. K12 Support Staff communicates with K12 contacts and follows through with the defined needs of their students.


Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the functions identified in the job description.
Essential Functions Statement(s)

  • Written and oral internal and external correspondence with students, parents, school personnel, NWTC contacts and other related agencies.
  • Analyze Youth Options applications and screen for enrollment requirements and prerequisites.
  • With knowledge of all dual credit offerings, communicate and provide students and counselors with information regarding the enrollment requirements for Youth Options and Youth Apprenticeship. Effectively offer alternatives for denied courses which are in the student's best interest.
  • Knowledge and implementation of PeopleSoft functionality to capture necessary enrollment and coding process for dual credit students.
  • Plan, coordinate and facilitate Youth Options Orientations with students and counselors at metro area school districts twice per year.
  • Train students and K12 partners on NWTC technologies and products to assist with student enrollment, admissions and persistence.
  • Complete billing processes for tuition and textbooks and establish third party contracts for Youth Options and Youth Apprenticeship coursework.
  • Coordinate and communicate student grades in Youth Options and Youth Apprenticeship for documentation on secondary transcripts.
  • Facilitate shared communication between faculty, students, and advisors with K12 partners through use of NWTC early alert system.
  • Query and maintain database of Youth Options and Youth Apprenticeship course completers.
  • Coordinate and collaborate with internal and external partners to establish, maintain, and improve K12 processes and customer service.
  • Assist in special event departmental activities, provide administrative support with meeting agenda/minutes and attend meetings in absence of manager.
Competency Statements (s)

  • Values - Demonstrate behaviors and action that support the College's values - Customer Focus, Everyone Has Worth, Passion and Inspiration, Collaboration, Emotional Intelligence, Results and Accountability, Valuing Talent and Well Being, and Ethics.
  • Student Success - Demonstrate behaviors and actions that support student recruitment, retention, and student success initiatives.
  • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, disability, socio-economic background, or job type.
  • Accuracy - Ability to perform work accurately and thoroughly.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Detail Oriented - Ability to pay attention to the minute details of a project or task.
  • Organized - Possessing the trait of being organized or following a systematic method of performing a task.
  • Self-Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

Education: Associate Degree in Business Management or Communications.
Experience: Two years' experience working with secondary and post-secondary schools. Candidate must possess good communication skills, collaboration skills, organization skills, data base management, data analysis capabilities. Ability to problem solve, critically analyze information and provide flexibility to meet customer needs.
**An equivalent combination of education and work experience may be considered

Computer Skills:
PeopleSoft, Google Documents, and Microsoft Office Suite with specific attention to Excel and Access.

N - Not Applicable
O - Occasionally - up to 33 percent of the time or 0 to 2.5 hours per day
F - Frequently - 33 to 66 percent of the time or 2.5 - 5.5 hours per day
C - Constantly - more than 66 percent of the time or more than 5.5 hours per day

Physical Demands
O (Occasionally)
10 lbs or less
O (Occasionally)
O (Occasionally)
11-20 lbs
N (Not Applicable)
F (Frequently)
21-50 lbs
N (Not Applicable)
Handling / Fingering
F (Frequently)
51-100 lbs
N (Not Applicable)
Reach Outward
F (Frequently)
Over 100 lbs
N (Not Applicable)
Reach Above Shoulder
O (Occasionally)
N (Not Applicable)
12 lbs or less
O (Occasionally)
N (Not Applicable)
13-25 lbs
N (Not Applicable)
Squat or Kneel
N (Not Applicable)
26-40 lbs
N (Not Applicable)
O (Occasionally)
41-100 lbs
N (Not Applicable)

The College has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the College reserves the right to change this job description and/or assign tasks for the employee to perform, as the College may deem appropriate.
NWTC does not discriminate on the basis of age, race, color, disability, sex, gender, sexual orientation, gender identity, national origin or other protected classes.


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