Ithaca, NY
Oct 11, 2017
Institution Type
Four-Year Institution

Position Information

Vacancy ID S2182 Job Title OPERATIONS AND EXTERNAL RELATIONS OFFICER Department Humanities and Sciences School/Parent Organization Provost and Educational Affairs Parent Org Division Provost and Educational Affairs Division Employment Category Fulltime-Regular Anticipated start date 10/03/2017 If temporary, expected end date Hours per week 37.5 Weeks Per Year 52.2 Normal Start Time 8:30 AM Normal End Time 5:00 PM Position/Job Summary
Oversee the School of Humanities and Sciences' external operations and provide extensive support in the development and cultivation of external relations within the community, with peers in higher education, and with alumni. Promote the professional image of the School of Humanities and Sciences. Support the Dean's fund-raising and strategic communication efforts. Serve as liaison between the dean, faculty, students, staff, The Office of Admission, the Division of College Relations and Advancement, and external contacts.
Position/Job Responsibilities
1. In collaboration with the Dean develop and implement strategies to advance the professional image and expand the outreach of the School of Humanities and Sciences.

2. Develop, cultivate and maintain relationships with School of Humanities and Sciences alumni, prospective and current students and parents, potential and current donors, and other constituents in support of the Dean and the School.

3. Develop and demonstrate a multicultural awareness and contribute to cultivating an inclusive, diverse and respectful College community. Demonstrate civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College. Promote a flexible, collaborative and inclusive work and living environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion.

4. Develop and implement initiatives in support of the Dean and the School to engage alumni, prospective students, parents, donors, and the external community. Develop and maintain the School of Humanities and Sciences website and social media presence.

5. Prepare the Dean's e-newsletters to alumni and potential donors; create and publish stories of alumni, student and faculty accomplishments; submit stories to Intercom announcing deadlines, awards, accomplishments, and promoting School events.

6. Develop departmental brochures, recruitment and other promotional materials. Supervise student designer(s) and work in consultation with Office of College Relations and Communications.

7. Manage and support the School's admission, student, and alumni programs and events. Participate in the planning and execution of events such as Ithaca Today, open houses, Family Weekend, and Network Night.

8. Maintain the School's database of alumni and donors. Assist the Dean in providing background information on students, alumni, and donors and work with external constituencies such as community groups on collaborative projects

9. Prepare documents and correspondence for prospective and current students, alumni, and potential donors to the School. Compose and prepare acknowledgements of gifts to the School, including letters to Ithaca Fund donors; administer and maintain the School of Humanities & Sciences Gift Report processing.

10. Coordinate all communication regarding endowed scholarships, including correspondence with donors and student scholarship recipients.

11. Work with the Dean and the Office of College Relations and Advancement in identifying alumni and developing the Humanities & Sciences Board of Advocates. Provide support and stewardship for the Dean's Board of Advocates and other alumni engagement activities.

12. Serve on committees and represent the Dean, as appropriate and as directed, at departmental, committee or planning meetings regarding grants, scholarships, and other outreach events. Manage communication and outreach activities pertaining to the School's strategic planning.

13. Provide support for School committees such as the CP Snow committee and the Distinguished Speaker in the Humanities committee. Compile and maintain documentation and spreadsheets; disseminate information to committee members; coordinate meetings.

14. Assist other Dean's office staff and provide reception coverage of Dean's Office suite in the event of absence or as requested. Execute special projects directed by the Dean.
Position/Job Qualifications
Bachelor's degree and a minimum of 3 years' experience writing and editing various communications or the equivalent combination of education and experience; demonstrated events management and programming experience, in-depth knowledge of various word processing, spreadsheet and database software applications, attention to detail, strong organizational, interpersonal, verbal, and written communication skills, ability to prioritize projects, handle multiple projects simultaneously and meet deadlines are required. Previous experience working in a college or university setting is preferred.
EEO Statement
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Instructions for submitting your application:
Interested applicants must apply online at and attach a resume and cover letter. Questions about online application should be directed to the Office of Human Resources at (607) 274-8000. Screening of applications will begin immediately.
Work authorization (select one): Visa sponsorship is not provided for this position Department description College Description
At Ithaca College, a comprehensive residential campus community of 6,500 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.

We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.

We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.

When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.

Nestled in the heart of New York State's scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger's as one of the top 10 places to live in the United States.

To learn more about Ithaca College, visit us at
Market Hiring Range $46,000 to $50,000 FLSA Status Exempt Is this position eligible for benefits? Yes

Documents Needed to Apply
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Reference List

Supplemental Questions

Required fields are indicated with an asterisk (*).
  1. What is the highest level of education attained?
    • GED
    • High School Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+


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