Administrative Support Associate I/UKHC

Lexington, KY
Oct 11, 2017
Institution Type
Four-Year Institution

The Administrative Support Associate I supports the Nurse Recruitment office assist hiring departments with the essential steps of hiring regular part-time and full-time employees.
Primary job duties will include: post & process a high volume of job requisitions in the Integrated Employment System; collaborate with hiring managers and Nurse Recruiters to edit submitted job descriptions, posting specific questions and all other job requisition content for general effectiveness as well as spelling & grammatical accuracy; schedule candidate interview(s) with Nurse Recruiter, Manager and/or staff interview panels; coordinates on-boarding of new employees with Managers, Staff Development, Nursing Payroll, and Campus/Hospital education; and book new
employees for orientation sessions. This role will contribute to the continuous improvement of department services and the division's reputation by actively engaging in work teams and projects, identifying potential areas for improvement, investigating and recommending potential corrective courses of action; proactively identifying and taking advantage of opportunities to build on professional and procedural knowledge base; and providing project research and support to Nurse Recruitment Management team.

Job Title
Administrative Support Associate I/UKHC

Requisition Number

Working Title
Administrative Support Associate I/UKHC

Department Name
H4013:Nurse Recruitment

Work Location
Lexington, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience

3 yrs

Required License/ Registration/Certification


Physical Requirements

The essential job functions of this position require you to: communicate and build
working relationships with staff and candidates from diverse backgrounds; abide by
University guidelines; maintain confidentiality; prioritize and manage work effectively;
provide exceptional customer service and positively represent the university; ensure
work is detailed, accurate and completed in a timely manner; perform work in a
sedentary position; interact with individuals from various levels throughout the
Enterprise and work successfully in a team as well as independently.


Primarily Monday - Friday 8 AM-4:30 PM.


The ideal candidate will possess HR professional knowledge; have the ability to multitask with a strong emphasis on accuracy and attention to detail; proficient in Microsoft Office, to include Outlook, PowerPoint, Word, and Excel; excellent communication skills (both written and verbal; demonstrated ability to provide superior customer service; solid time management, problem solving, critical thinking, follow-through, and planning and organizational skills are all critical to the success in this position and a high level of respect for confidentiality and diversity are a must.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Experience working in an environment with high volumes and attention to detail, preferred.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate the average number of customer interactions that you have been directly responsible for handling on a daily basis (i.e. phone, face-to-face, e-mail, etc.).
    • More than 0, up through 20 interactions
    • More than 20, up through 40 interactions
    • More than 40, up through 60 interactions
    • More than 60, up through 80 interactions
    • More than 80 interactions
  2. * How many years of paid working experience do you have in a fast paced, front line customer service position in an office environment?
    • None
    • More than 0, up to 1 year
    • More than 1 year, up to 2 years
    • More than 2 years, up to 3 years
    • More than 3 years, up to 4 years
    • More than 4 years, up to 5 years
    • More than 5 years
  3. * How many years of paid work experience do you have in assisting with the hiring and selection process (creating and positing positions, initiating pre-employment screenings, processing related paperwork, coordinating on-boarding process, etc.)?
    • None
    • More than 0 years, up through 2 years
    • More than 2 years, up through 5 years
    • More than 5 years
  4. * Please indicate the number of years of full time, paid work experience in which you were directly responsible for managing multiple individuals' Microsoft Outlook calendars, including scheduling appointments and meetings?
    • None
    • More than 0, up through 1 year
    • More than 1 year, up through 2 years
    • More than 2 years, up through 3 years
    • More than 3 years
  5. * Please describe a time when you provided exceptional customer service and include specific details regarding the situation.

    (Open Ended Question)

  6. * UK HealthCare recognizes the patient as our premier customer and promises to provide excellent customer services to patients, colleagues, co-workers and all others who seek our services. By applying for a position with UK HealthCare, I am indicating my commitment to service excellence and expressing my agreement to consistently recognize that: - Our customer is every person we come into contact with during our workday. - Service is being flexible, courteous and respectful while anticipating and fulfilling the needs of our customers. - Quality is the foundation of everything we do. It is our desire to provide exceptional service to every patient and customer we serve. - Careful, efficient and responsible management of our resources is vital to our success. - We want to attract, develop and retain highly skilled and competent co-workers, which will in turn achieve customer loyalty and promote the growth of UK HealthCare. By submitting my application for employment with UK HealthCare, I acknowledge that I will be held accountable to follow the UK HealthCare Behavioral Expectations if selected for a position with UK HealthCare. Do you agree to abide by the UK HealthCare Standards?
    • Yes
    • No
  7. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter


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