Dental Quality Assurance Manager

Lexington, KY
Oct 11, 2017
Institution Type
Four-Year Institution

The Quality and Safety Manager (QSM) will manage quality improvement processes, safety processes, and patient satisfaction & complaints. The QSM will support College risk assessment efforts and provide College representation at various local, regional, and national meetings involving quality, safety, patient satisfaction, and risk management.

The successful candidate will promote a safety supportive culture , investigate qualify initiatives, and analyze and identify trends. The person in this position will design custom reports for the analysis of clinical care, clinical performance, and outcomes to create opportunities to improve student education , improve processes, and establish benchmarks. The successful candidate will identify performance improvement opportunities, develop and implement improvement plans, and analyze the effectiveness of those plans.

Attaining Basic Life Support (BLS) Instructor Certification will be required after hire.

Optional documents to include with application are as follows: resume; cover letter; and a copy of HealthCare Compliance certification, if applicable.

Job Title
Dental Quality Assurance Manager

Requisition Number

Working Title
Quality & Safety Manager

Department Name
7A007:Dentistry Clinical Affairs & Patient Care

Work Location
Lexington, KY

Grade Level

Salary Range

Type of Position

Position Time Status

Required Education


Click here for more information about equivalencies:

Required Related Experience

4 yrs

Required License/ Registration/Certification


Physical Requirements

The physical requirements of this position include: occasionally lifting, pushing, and/or pulling objects up to 50lbs; occasionally transporting objects up to 10lbs; regularly utilizing a computer workstation for extended periods of time with regular repetitive motions (such as typing); occasionally dealing with combative/violent people; and occasional job-related travel (< 10% of the time).


Monday-Friday, 8:00 am - 5:00 pm.


Continuous quality improvement, report writing present findings, teaching/coaching, analyze data, interpret policy. Active listening skills, excellent verbal skills.

Does this position have supervisory responsibilities?

Preferred Education/Experience

Experience in quality and safety management in a medical and/or dental clinic highly preferred. Attaining Basic Life Support (BLS) Instructor Certification will be required after hire.

Deadline to Apply

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

  1. * Please indicate your paid experience in quality and safety in a medical and/dental clinic.
    • None
    • Some but less than 1 Year
    • 1 - 3 Years
    • 4 - 6 Years
    • 7 - 9 Years
    • 10+ Years
  2. * Please describe your paid experience in quality and safety in a medical and/or dental clinic.

    (Open Ended Question)

  3. * Where did you first see this position advertised other than on UK's online employment system?
    • (Diverse Issues in Higher Education)
    • Institute for Diversity in Health Management
    • A Colleague, Friend and/or Family Member
    • None of the Above

Applicant Documents

Required Documents
Optional Documents
  1. Resume
  2. Cover Letter
  3. Academic Transcript


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