Admissions Officer, Senior

Flagstaff, Arizona
Commensurate with experience.
Oct 09, 2017
Institution Type
Four-Year Institution

Job Description


The Undergraduate Admissions and Orientation office is a dynamic environment which requires dedicated professionals to engage, excite, and enroll qualified students to Northern Arizona University to help meet enrollment goals. With a large recruitment staff that manage territories across 17 states, the Senior Admissions Officer role is needed to help train and mentor entry level Admissions Officers as they begin to manage their own territory.  The Senior Admissions Officer position is intended for seasoned Admissions Officers who have managed a territory or territories for at least two years and can provide expertise to new staff and support the Undergraduate Admissions and Orientation Leadership Team in the management of the recruitment and orientation areas of the office.  This position is required to work some evenings and weekends.

  • Cultivates and manages a recruitment territory or territories to recruit qualified students to the University. Specifically, this territory will the states of Colorado, Wyoming, Utah, and Idaho.
  • Counsel, guide, and advise prospective students and families in the completion of complex admission and financial aid forms, admissions requirements, transfer guidelines, cost of attendance, financial aid programs, and various other student and enrollment related services, programs, and opportunities.
  • Develops, implements, and maintains key Undergraduate Admission and Orientation programs to help facilitate the recruitment of qualified students to the university.  May include collaboration with the Alumni Office, coordinating the Out of State student receptions, or other activities as identified by the supervisor, Assistant Directors, the Director of Recruitment and Orientation, and Executive Director of Undergraduate Admissions and Orientation.
  • Interacts and maintains excellent working relationships with faculty, staff, students, and outside/community agencies in facilitating Undergraduate Admissions and Orientation and EMSA program objectives.
  • Represents the university, its mission, policies, and procedures to a broad range of constituents, in particular, those in other segments of the education community, prospective students and families, personnel in high schools, community colleges, community based organizations, etc.
  • Develops and implements programming to meet the needs of prospective students and other constituent groups of the university (i.e. honors students, students from ethnically and culturally diverse backgrounds, transfer students, first-generation students, etc).
  • Coordinates, implements, and participates in visits to high schools, community colleges, and other university sponsored and/or approved recruitment events.
  • Stays apprised of, and current on, new enrollment management strategies, and best practices for communication to prospective students, their family members, and other important constituents to meet university enrollment goals.  Stays current on local, regional, and national trends pertaining to area of assignment and recruitment territories.
  • Participates in trainings periodically on-campus in Flagstaff, as well as via web and/or phone.
  • Completes weekly reports related to recruitment, enrollment projections, personal schedule, travel, special programs, and professional development.
  • Evaluates program effectiveness, assesses outcomes, and develops improved programming to achieve goals, and complete cost analyses for programs and events.
  • Assist with the execution of on-campus visit programs as needed, including but not limited to Discover NAU, Explore Honors Day, Multicultural Recruitment Programs, and transfer student programs, as well as on- and off-campus Orientation programs.
  • Collaborates with functional and subject area experts within and out of Undergraduate Admissions and Orientation in the development of training materials and policies and procedures.
  • Ensures training documents, policies, and territory reports are kept current and easily accessible by staff.
  • Provides presentations to a multitude of individuals and groups to communicate the vision, mission, values, and programs of the university.
  • Serves as a liaison to academic colleges and departments and collects important information and updates from our academic departments.  Develops and maintains strong working relationships with academic partners.
  • Supports the Assistant Directors, Associate Directors, and Director of Recruitment and Orientation in the management of the Recruitment Team and their work with prospective students and their guests.
  • Serves on the Recruitment Leadership Team within the Undergraduate Admissions and Orientation office by participating in strategic recruitment planning and staffing decisions.
  • Collects and analyzes data to determine the effectiveness of recruitment strategies in their respective recruitment territories. This will include reports through Business Objects, Enterprise Reporting, PeopleSoft, and Salesforce.
  • Other duties as assigned.

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