Oakmont Senior Living is a nationally recognized leader in the development and construction of high-end senior communities. The Oakmont team has designed and built 19 retirement communities on the West Coast, including continuing care retirement communities and independent living, assisted living, and memory care communities. Oakmont Senior Living's mission is to offer the finest in retirement living and senior communities, from the attention to detail in structural design and craftsmanship to the standard for excellence in service and care. Our goal is to make the retirement lifestyle our residents have always wanted and the community they've always imagined a reality.
POSITION SUMMARY: The Executive Director is responsible for the efficient operations and overall management and direction of the day-to-day functions of their Community in accordance with property policies and procedures, current standards, guidelines, and regulations. They will hire, evaluate, coordinate, monitor performance, schedule and supervise staff in accordance with company policy. The Executive Director is also responsible for achieving and maintaining budgeted occupancy; achieving and maintaining budgetary compliance; professionally representing the property to the community and the Corporation; and creating a supportive and enjoyable lifestyle for the residents.
- Assume the administrative authority, responsibility and accountability of directing the overall management and control of the activities and programs of the Community, its residents, its employees and financial a
- Delegates administrative authority and responsibility for day-to-day operations to personnel in charge when absent from property.
- Familiar with and responsible for implementing the Community's compliance with corporate policies and procedures, as well as all laws, regulations, and legal requirements governing the operation of the property. Ensures that the all policies governing the property are carried out and closely monitore
- Assure implementation of all operating and financial controls required under company policy. Considers all expenditures within the constraints of budge Supervises maintenance of financial records, including billing, payroll, accounts payable and accounts receivables.
- Responsible for the annual budget and financial performance of the community, operating within the approved budget, meeting or exceeding established outcomes and company's targeted operating income.
- Represent the property in dealing with outside agencies, including governmental agenc Participate in property surveys (inspections) made by authorized government agencies.
- Promote the property in a positive manner and effectively communicate the organization's values to residents, visitors, co-workers and the community.
- Review and develop a plan of correction for deficiencies noted during survey inspec
- Interpret the property's policies and procedures for employees, residents, family members, visitors, government agencies, e as necessary.
- Consult with department managers concerning the operation of their departments to assist in eliminating/ correcting problem areas and/or improvement of service.
- Arrange for coverage of Department Manager job duties during their either through delegation or personal completion of dutie
- Develops an administrative plan and procedures to ensure clear definition of lines of responsibility, equitable workloads and adequate supervision of all employee
- Develop a strong referral development program by serving as primary liaison with and taking a leadership role in the community regarding aging and dementia issue
- Monitor marketing and sales efforts and to project monthly achievements of targeted census goa
- Responsible for resident census and for all requested/required Marketing reports.
- Develops and is responsible for continuous quality improvement at the community.
- Responsible for the workplace safety including, but not limited to, active Safety Committee, adherence to all OSHA requirements, proper safety training for all employees, Injury and Illness Prevention Plan, Hazard Communications Plan, Exposure Control Plan and management of workers' compensation injuries.
- Maintain the physical property and services necessary to support the safety, health and well-being of the residents in accordance with Company policy. Assure that residents accepted are at appropriate level of care for property licensure.
- May be required to interview potential residents and families, complete a pre- placement assessment and needs and services plan, obtain medical records and other requirements as outlined in Title 22 for an admission to the community.
- Ensures provision of services to the residents with appropriate regard for the residents' physical and mental well-being and needs, including those services identified in the residents' pre-admission appraisal.
- Responsible for attending all care conferences with the resident, their family and/or responsible party.
- Ensures residents are able to attend activities and programs including community programs and arranging for transporta
- Conduct exit-interviews with residents and employees as needed to determine areas for community improvement to provide a high level of resident satisfac
- Ensure that all recruitment and selection of staff should focus on qualified candidates with interest in the care and management of seniors and individuals with mild cognitive impairment or de All employees must be able and willing to provide an exceptional level of customer service.
- Ensure staff evaluations, merit pay increases, reprimands, disciplinary actions and terminations are conducted fairly and in compliance with company policy and federal and state la Ensure that disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap or marital status.
- Complete all hours of state mandated continuing education yearly, and ensure management team complies with their continuing education program require
- Ensure that the new hire orientation for employees of the Community is conducted at minimum, quarterly.
- Ensure that all staff meetings are conducted at minimum, monthly.
- Ensure that all department managers and employees are completing their Silverchair classes and any other required training in a timely manner. Document disciplinary action, as necessary
- Oversee the Community's Manager on Duty Program.
- Ensure that employee appreciation events are happening regularly and consistently and that staff members are rewarded for positive performance.
Human Resource Responsibilities
- Interview, hire, monitor, motivate, reward, train, retain and counsel department managers in accordance with company policy.
- Responsible for new hires and ensuring the proper process is being followed - pre-employment tests, reference checks, new hire paperwork, initial computer training, etc.
- Observe, address and document any performance related concerns or issues for individual employees in the department on an ongoing basis. Prepare and deliver performance evaluations in a timely manner, according to Company policy.
- Ensure adequate staffing in each department in accordance with company standards, policies, procedures, budgets and state la
- Ensure that Department Managers are regularly reviewing employee time records - checking for adherence to scheduled shift start and end times, meal breaks and time clock punches. Identify early, late and missed punches and ensure that meal periods are taken. Document disciplinary action, as necessary.
- Implement policies as set forth by Oakmont Management Group and all required Federal, State, County and City reg
- Respond to resident concerns and complaints in a professional and caring manne Elevate issues to your supervisor when appropriate.
- Demonstrate knowledge of each resident as an individual.
- Understand and ensure compliance with all Federal (Title 22) and state regulations concerning the departmen
- Lead daily "Stand-Up" meetings to communicate key issues within the Community.
- Maintain a safe and secure environment for all staff, residents and guests, following established safety standa
- Demonstrate knowledge of infection control, e., adequate hand-washing, blood borne pathogens procedures, universal precautions, etc.
- Use Universal Precautions and follow established policies concerning exposure to blood/body f
- Report occupational exposure to blood, body fluids, infectious materials and hazardous chemicals in accordance with the property's policies and procedures governing accidents and
- Communicates effectively and displays tact and friendliness when dealing with residents, families, visitors, co-workers, and supervisors.
- Support a positive and professional environment in the Community by adhering to guidelines in the employee handbook including dress code, time off requests and employee breaks.
- Attends scheduled in-services and trainings; be dependable and reliable according to attendance and punctuality standards.
- Maintain all required certifications/licensures and training as required by state law and company policy.
- Demonstrate flexibility in work schedule as evidenced by working holidays, evenings, weekends and additional shifts when necessary to ensure adequate coverage within the department.
- Performs other duties consistent with the position as assigned by the Vice President of Operations.
- Encourage teamwork through cooperative interactions with co-workers and other departmen
- Aid in community marketing effort through demonstrated proficiency and willingness to conduct community tours and participation in all required marketing event
- Ensure positive/friendly interactions with all potential residents, family members and referral source
- Provide support to the Assisted Living/Memory Care Department by communicating and filling out necessary paperwork for any observed or suspected resident change of condition
SPECIFIC KNOWLEDGE, SKILLS, LICENSES, CERTIFICATIONS, ETC:
- For communities licensed for sixteen (16) to forty-nine (49) residents:
- Completion of at least fifteen (15) college or continuing education semester or equivalent quarter units and one (1) year's experience providing residential care to the elderly or equivalent education and experience as approved by the Department of Social Services.
- For communities licensed for fifty (50) or more residents:
- Completion of two (2) years of college and at least three (3) years experience providing residential care to the elderly; or equivalent education and experience as approved by the Department of Social Serv
- Must obtain and maintain a valid California Residential Care Facility for the Elderly Certification or Licensed Nursing Home Executive Director
- Must be twenty one (21) years of age
- Prefer five (5) years experience supervising and managing employees
- Able to safely operate standard household equipment (dishwasher, iron, vacuum, washer, dryer)
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Able to operate standard office equipment, including fax machine, copier, telephone, etc.
- Knowledge of and/or ability to learn the theory and practice of assisted living and dementia care
- Able to work with seniors and patiently interact with cognitively impaired individuals
- Able to be flexible, adapt and respond to change, make decisions in stressful situations and prioritize tasks and projects.
- Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
- Able to analyze, solve and respond to problems or concerns.
- Able to count and perform moderately complex math problems, read and understand budgets and other financial reports/statements
- Able to read, write and speak the English language and to interact and communicate effectively with employees, supervisors, physicians, health care professionals, residents, and their families
- Able to explain ideas and communicate complex ideas to a wide audience (employees, residents,
- family members, governmental agencies, public, etc) both in writing and verbally
- Must be highly motivated and able to work independently
- Able to obtain and maintain valid first aid certification
- Able to obtain and maintain valid Food Handler's certification, as needed
- Be mobile and able to perform the physical requirements of the job. Good physical health, verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment
- Must pass a criminal background clearance before beginning work.
Job Type: Full-time
- Supervising: 5 years
- Management: 5 years
Required license or certification:
- Community Licenses
Oakmont Senior Living is a recognized leader in the Assisted Living and Memory Care Industry, having planned and developed more than 40 retirement communities in the western United States. Our company is dedicated to hearing, understanding and responding to the needs of aging seniors. Our award winning communities and attentive staff ensure that your retirement years will be full of comfort and luxury.
Wed, 27 Sep 2017 12:46:04 PDT