Program Manager, Upward Bound (TRiO)

Cleveland, OH
Oct 07, 2017
Institution Type
Community College

diversity employer

Department Name College Pathway Admin

Campus or Location Metropolitan Campus

Vacancy Number 105-18

Reports To AVP Access & Comm Engagement

Recruitment Type External/Internal

Job Category Professional

Position Type Full-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Provides leadership and direction for Upward Bound TRiO programs.

Job Responsibilities


• Manages all aspects of the daily operation of the Upward Bound TRiO Program

• Assists in the selection and provides training, supervision, and performance evaluation of staff

• Monitors and manages grant funds/budget efficiently and effectively

• Establish working relationships with target schools, post-secondary educational institutions, and community agencies to coordinate program services and recruit program students

• Conducts program marketing and public relations activities in target area

• Attends meetings, conferences, and workshops for professional development

• Compiles data and develops Upward Bound performance reports and proposals to the U.S. Department of Education

• Monitors and evaluates Upward Bound's progress towards achieving annual program goals

• Monitors program activities to assure compliance with the regulations of the U.S. Department of Education

• Submits bi-weekly, monthly, and/or quarterly programmatic reports and budgetary spending reports to the Associate Vice President of Access & Community Engagement

• Manages a follow-up system by the accumulation of data for analysis as well as the study of data to determine project effectiveness

• Coordinates tracking and follow-up Upward Bound students

• Maintains current familiarity of community resources and services available to assist the potential program participants

• Performs other duties as assigned

Required Qualifications



• Master's degree in Education, Counseling, or related field

• Minimum of three years of demonstrated experience counseling and/or teaching first generation students from diverse backgrounds

• Demonstrated experience in program and curriculum development, implementation, and evaluation

• Demonstrated experience supervising, planning, assigning, scheduling and ensuring the quality of the work of others

• Demonstrated experience planning, preparing, maintaining, and monitoring a business area's budget

• Demonstrated experience effectively making decisions that have major implications on the management and operations within a department

• Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations


• Possess working knowledge of student career development concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

• Ability to interact with other agencies in developing and providing services to clients, including ability to advocate on behalf of clients for services with other agencies

• Ability to identify and work effectively with referral agencies, social service organizations throughout Cuyahoga County

• Ability and willingness to work evenings and weekends when needed

• Possess excellent organizational and prioritization skills with demonstrated attention to detail

• Ability to be creative and exercise initiative

• Possess excellent written, verbal and interpersonal communication skills

• Ability to adjust to changing priorities and respond appropriately to deadlines

• Possess leadership skills and ability to foster a team environment and work collaboratively

• Ability to effectively complete work assignments independently

• Demonstrated intermediate project management skills

• Intermediate-level proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Access

• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

• Ability to collaborate, negotiate and resolve conflicts on major projects

• Ability to facilitate top-level collaboration while managing sensitive issues

• Ability to develop and maintain relationships with key contacts to enhance work flow and quality

• Possess sensitivity to respond appropriately to the needs of a diverse population



• Communication
• Time Utilization
• Quality of Work


• Service Focus
• Collaboration


• Adaptability
• Continuous Improvement

Preferred Qualifications



• Demonstrated administrative, management, and supervisory experience in a higher education environment


• Possess knowledge of career exploration, the college application, financial aid process, student success, and completion

Work Schedule

Monday thru Friday, 8:30 a.m. - 5:00 p.m., with some evening and Saturday hours required. Work is completed on campus and at the CMSD targeted schools.

Special Note

This position is grant funded at Cuyahoga Community College. Appointment is contingent upon continuation of grant funding.

Posting Open Date 10/06/2017

Open Until Filled Yes

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you possess a Master's degree in Education, Counseling, or a related field?
    • Yes
    • No
  3. * Do you possess a minimum of three years of demonstrated experience counseling and/or teaching first generation students from diverse backgrounds?
    • Yes
    • No
  4. * Do you possess the willingness and ability to work evenings and weekends as needed?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents