Senior Associate Director for Carolina Housing
Senior Associate Director for Carolina Housing
University of North Carolina at Chapel Hill
Housing and Residential Education
The University of North Carolina at Chapel Hill invites nominations and applications for the Senior Associate Director for Carolina Housing in Student Affairs:
The University of North Carolina at Chapel Hill, the nation’s first public university, serves North Carolina, the United States and the world through teaching, research and public service. We embrace an unwavering commitment to excellence as one of the world’s great research universities. Carolina prides itself on a strong, diverse student body, great academic opportunities, and a commitment to service.
Student Affairs at Carolina
Student Affairs serves the University of North Carolina at Chapel Hill in collaboration with academic programs by providing transformational opportunities for students in the areas of student life, health & wellness, leadership & service, and diversity. Student Affairs promotes student success, access, and inclusion by cultivating and leveraging partnerships with faculty, staff, and families as well as local, state, national, and global organizations. We challenge and enable our students to become compassionate and responsible citizens and leaders by fostering an accessible, inclusive, culturally diverse living and learning campus environment.
Commitment to Diversity
Fundamental to the Carolina experience is an understanding and appreciation of diversity. To further this mission, Student Affairs must provide opportunities to learn about diversity in its many forms through its programs and services. We are committed to inclusiveness and accessibility because we serve a diverse student population and strive to foster a work environment that is welcoming to all individuals. The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran. For a complete list of the University’s core diversity values visit https://diversity.unc.edu/our-committment/div-values/.
Carolina Housing is committed to providing convenient housing that is secure, inclusive and supportive. Students create a home in our on-campus communities, build life-long friendships and develop skills for their current and future successes as they journey through their Carolina experience.
In total, over 500 full-time, part-time, and student staff are responsible for providing programs and services for 10,000 residents in 33 residence halls and 400 student family apartments. The department manages 3.3 million square feet of residential space and operates as an auxiliary generating annual revenue over $59 million including a year-round guest/conference operation. Carolina Housing is in the midst of implementing its five-year strategic plan and in the process of long-term capital planning that is likely to include renovation and new construction.
As a member of the departmental leadership team, the Senior Associate Director oversees all aspects of residential learning, student conduct, training, selection, crisis management, summer programs (summer school and orientation). The Senior Associate Director directly supervises four Assistant Directors and indirectly supervises four Program Coordinators, 18 Community Directors and approximately 450 student staff members. Collectively, the Residential Education unit is responsible for comprehensive and innovative program development and the management of 15 residential communities serving approximately 10,000 residents.
The Senior Associate Director is a primary connection with the Carolina community to cultivate meaningful relationships with a wide variety of campus partners in Academic Affairs, Student Affairs and other areas of the Chapel Hill community. The Senior Associate Director reports to the Director of Housing and Residential Education.
Staff Supervision, Selection, Training, and Development
The Senior Associate Director is responsible for providing leadership, supervision, and development for the residential education staff within the department. Specific responsibilities include:
- Supervising Assistant Directors.
- Indirectly supervising Program Coordinators, Community Directors, Administrative staff, and student employees.
- Ensuring the execution of high-quality selection, training and development activities for the residential education professional and student staff.
Departmental Leadership and Management
The Senior Associate Director is responsible for serving as a member of the department’s senior leadership team that provides overall vision and direction to departmental staff. Specific responsibilities include:
- Participating in processes enacted to set policies and/or develop procedures;
- Assisting with long-range strategic and capital planning efforts and annual goals;
- Participating in the development processes for construction and renovation projects;
- Assisting in the annual budget review/development process to ensure that programmatic and residence education priorities are reflected;
- Serving as a representative of the department and point of contact with parents, faculty, and members of the university community for issues involving campus housing and student life.
Residential Education and Program Development
The Senior Associate Director is responsible for the overall design, implementation, coordination, and assessment of the programmatic and educational functions of the department. Specific responsibilities include:
- Developing and implementing academic success initiatives, education programs, efforts and special lifestyle initiatives;
- Creating and maintaining liaison relationships with campus and community partners (Career Services, Retention, Diversity and Inclusion, Academic Advising, etc.);
- Monitoring current trends in housing, residential education and student affairs.
Student Conduct and Crisis Management
The Senior Associate Director is responsible for the management of the residential student conduct process and for the management of critical incidents. Specific responsibilities include:
- Assessing, monitoring, and setting expectations for the overall environment within the residence halls;
- Developing and implementing a residential student conduct process as well as proactive strategies to address concerns that arise regarding behavior and/or the environment in the residence halls;
- Serving as a core member of the University’s behavioral assessment team(s);
- Providing continual consultative support to a year-round on-call system that provides support to the staff and residential population;
- Creating and maintaining liaison relationships with campus and community partners (Dean of Students Office, Title IX Office, UNC Police, etc.).
Departmental and University Wide Activities
The Senior Associate Director is responsible for assisting with a variety of departmental and University committees and projects. Specific responsibilities include:
- Attending staff meetings and other meetings as scheduled;
- Serving on department, division, and university committees, as appropriate;
- Assisting with other duties as assigned.
A Master’s Degree in College Student Personnel, Higher Education Administration, or College Student Development or related degree is required (doctoral degree preferred).
Qualification and Experience Requirements
- A minimum of 10 years of broad and progressive experience in housing and residential education;
- Demonstrated experience in the development of connections with the larger university community including Student Affairs and Academic Affairs;
- Understanding of issues of diversity and inclusion; demonstrated leadership and effectiveness in promoting respect and appreciation for diversity and pluralism among students and staff;
- Demonstrated experience working within large, complex organizations committed to achieving excellence through the implementation of a strategic vision using outcomes assessment to evaluate effectiveness;
- Demonstrated strong organizational, project management, budget and administrative skills.
Preferred Skills and Competencies
- Current knowledge and experience applying best practices and appropriate legal / procedural regulations related to addressing students of concern;
- Experience handling confidential and sensitive information and situations with diplomacy exercising excellent judgment that is congruent with federal, state, and university policy;
- Superior critical thinking and organization skills with the ability to multi-task and work in a fast-paced environment;
- Excellent oral and written communication, including experience offering presentations to varied audiences.
Salary is salary commensurate with education and experience.
Application materials must be submitted online and include cover letter, resume, and references. The application and additional information including closing date is available at http://unc.peopleadmin.com/postings/128669. Priority review of applications begins October 29, 2017 and the anticipated start date is January 3, 2018.
For additional information about this position, please contact Jennifer Mallen, Director of New Student & Family Programs, at firstname.lastname@example.org. Additional information about Carolina Housing is available at housing.unc.edu.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.