Work Study - Student Ambassador (CCW/Westshore Campus)

Cleveland, OH
Oct 06, 2017
Institution Type
Community College

diversity employer

Department Name Dean Access & Completion

Campus or Location Corporate College West

Vacancy Number WS043-18

Reports To Student Success Specialist

Recruitment Type Internal

Job Category Work-Study

Position Type Student Employment

Union Position Non-Union

Number of Openings 7

Job Description Summary

Learning Objectives:

To grow and develop customer service skills by providing students and the general public community support and assistance. To develop an understanding of student and community needs and to provide professional assistance to students and the community in support of student success. To develop relationships with new students and continuing students at Tri-C encouraging and supporting their success at Tri-C. To further develop a professional work ethic while serving as the first level of contact with the community and students looking to Tri-C as their future.

Job Responsibilities

To support student success activities

To provide student success information and connections to campus resources through class visits and campus email.

To provide assistance to peers in navigating campus services and enrollment processes at Tri-C.

Other duties include: Gaining familiarity with campus operations, facilities, student services and My Tri-C Space; greet and assist students at key Student Services areas, conducting campus tours, and serving as host/hostesses at campus events and activities.

Staff the information desk and make class visits as needed and as requested. Provide overall excellent customer service to students and members of the community

Participate in Leadership programs and attend Student Success Workshops

Required Qualifications

*Have completed at least 6 credit hours at Tri-C;
*minimum GPA of 2.5;
*consistently maintain 6 credit hours each semester;
*maintain satisfactory academic progress;
*adhere to College's confidentiality policy;
*successfully pass background check;
*Flexible schedule including evenings and weekends;
*must demonstrate outstanding customer service, reliability, effective leadership skills, and strong communication skills;
*provide support to students during peak periods:
*assist students with My Tri-C Space;
*provide campus tours;
*assist with on and off campus events such as open houses, NSO, college fairs, high school visits;
*must participate in leadership programs and attend student success workshops;
*other duties as assigned.

Preferred Qualifications

Work Schedule


Target Hiring Rate/Salary $9.50 per Hour

Posting Open Date 06/26/2017

Open Until Filled Yes

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Are you currently a student at Cuyahoga Community College with approved work study funds?
    • Yes
    • No

Required Documents
    Optional Documents


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