Information Technology - Application Analyst I

Oct 05, 2017
Administrative Jobs
Technology, Analysts & Programming
Institution Type
Community College

invites applications for the position of:

Information Technology - Application Analyst I

SALARY: $47,507.32 /Year
OPENING DATE: 10/04/17
CLOSING DATE: 10/26/17 04:30 PM

Under the direction of the assigned supervisor, participate in a variety of activities involved in the planning, analysis, design, development, modification, maintenance, and implementation of Information Systems software and applications. Assist with data analysis to assure accurate reporting and data integrity. Perform standardized and ad-hoc query and reporting functions. As an administrative applications expert, assist in ensuring the effective utilization of the College's software applications and information systems by working with the District's various business units in defining operational requirements, procedures and enhancements that improve operational efficiencies.
CLASSIFICATION: Range 40 on the Classified Salary Schedule, 40 hours per week, Work assignment hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, 12 months per year.

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis, CalPERS Retirement and an employee assistance program (EAP).

Employees have the option to contribute to:
• Health Savings Account (HSA)
• 403(b) and 457 Retirement Plans
• Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts
In addition, employees have the option to purchase:
• Disability Income Insurance
• Cancer Insurance
• Life Insurance
• Accident Only Insurance
• Critical Illness Insurance
For more information regarding Employment and Benefit Policies, please view the Classified Employee Collective Bargaining Agreement.

SUPERVISOR: Director of Information Technology or designee.

Examples of typical duties are descriptive in and not restrictive in nature.
• Work with assigned departments to analyze business processes and implement technology solutions to automate business processes and workflow; participate in meetings to define and document business process requirements; research, recommend, develop and deploy enhancements to improve business efficiencies.
• Serve as a resource on process/functionality issues for enterprise systems. Assist users in functional areas to understand and apply system processes and provide subject-matter expertise to internal and external clients as required.
• Develop queries and reports to meet the standard and ad-hoc reporting needs of users. Work with users on defining reporting needs and data analysis.
• Oversee and participate in a variety of project development activities including but not limited to planning, analysis, design, programming, development and modification of assigned computer systems, software, applications and databases
• Collaborate with departments to determine desired report content and parameters. Perform required analysis to ensure data extracted from the enterprise data repositories is accurate and meets the business needs
• Prepare and implement training programs in the use of new and existing applications including information systems, portal, web and administrative software applications.
• Develop and maintain technical specifications, user manuals, technical bulletins and other related user documentation.
• Independently initiate and coordinate operational and system improvements to increase efficiencies and ease of use administrative applications.
• Creating, updating, and modifying user accounts for campus wide systems.
• Perform functional configurations and maintenance for enterprise systems based on changing operational and business needs
• Identify, test and maintain system and database updates and corrections. Provide district-wide support, training and regular updates to all users on changes, fixes and work in progress.
• Review and recommend revisions to all documentation to assure auditing standards and guidelines are met.
• Remain current concerning advancements in the field of information systems, peripheral equipment and related supplies.
• Performs related duties as assigned.

Knowledge of:
• Enterprise resource planning systems concepts and products.
• Collection and organization of pertinent data and information.
• Principles of database structure and design.
• Operations, equipment, procedures and formats used in information processing.
• Microsoft Office Suite.
• SQL Programming.
• Reporting design and delivering reporting solutions.
• Principles, practices and techniques of training and providing technical instructions.
• Basic elements of documentation preparation.
• Record-keeping techniques.
• Oral and written communication skills.
• Correct English usage, grammar, spelling, punctuation, vocabulary.
• Applicable sections of State Education and other codes, laws, regulations and policies related to specialty area.
• Interpersonal skills using tact, patience and courtesy.

Ability to:
• Operate information systems software and hardware.
• Diagnose, resolve and document information system problems.
• Develop SQL statements, procedures and functions.
• Prepare, implement and present training programs.
• Understand the requirements and act upon requests from faculty, staff and administrators for information systems support.
• Develop in-depth knowledge and understanding of systems capabilities, end-user's information needs and underlying business practices.
• Manage multiple priorities, follow project plans and meet project timelines.
• Establish and maintain regular communications with users.
• Remain current concerning advancements in field of specialization.
• Design, prepare and edit manuals and procedures.
• Exercise critical thinking skills in analyzing and interpreting data.
• Accurately interpret institutional policies and procedures.
• Learn department and program objectives and goals.
• Plan and organize work.
• Establish and maintain cooperative and effective working relationships with others.
• Communicate effectively both orally and in writing.
• Analyze situations accurately and adopt an effective course of action.


Education/Experience Required:
• AA/AS degree with a major in information technology or business or other related major preferred. BS or BA degree desirable.
• Any combination of experience and training that would likely provide the required knowledge and skills is qualifying. Typical experience would be two years of increasingly responsible experience performing duties comparable to those assigned to a Computer Applications Specialist.
Desirable Education/Experience:
• Ellucian/Colleague applications experience.
• SQL database and/or query knowledge.
• Financial, Human Resources, Payroll, Curriculum, Student Support systems background.
• Demonstrated strong interpersonal communications skills.

Online Application with Additional Preferred Materials to be attached to application:
Cover letter addressing criteria listed in the position announcement
Current resume
College transcripts (unofficial will be accepted at the time of application)
Attention Internal Applicants:
• Internal candidates must also apply online and submit all required materials to be considered.
• Internal candidates cannot attach evaluations OR letters of recommendation from administrators or Board of Trustee members.

After formal application has been made, all application materials will be screened.
• Interviews will be by invitation only.
• Interviews are held on campus. No Skype or phone interviews.
• The District does not provide expense/travel reimbursement for this position.

New Classified Appointments will be placed at Step 2 on the Classified Salary Schedule and will graduate to the next step on July 1st if the hire date is before April 1, with subsequent steps annually thereafter to a maximum sixth step.

Longevity pay in accordance with Section 8.8 of the Classified Employee Collective Bargaining Agreement.

This revised position description is pending Board Approval on October 11, 2017.

For full application instructions and position description, visit

The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.