Library Assistant I

Palatine IL
Oct 05, 2017
Institution Type
Community College

Schedule Information: Monday-Thursday: 1:30pm-10:00pm and Friday: 8:00am-4:30pm. Hours will revert to Monday-Friday: 8:00am-4:30pm during the week of spring break and interim periods. Interim periods are between summer and fall semester, and between fall and spring semester. 

Hours Per Week: 37.5

Benefits: Health, Dental, Life & Disability Insurance; Sick, Vacation, and Holiday pay; Personal Business; Educational Assistance: Tuition Waivers at Harper & Professional Expense

General Function:

Responsible for providing public service within the Circulation Department.

Characteristic Duties:

Responsible for opening and closing the library.

Registers students, staff, and community borrowers and updates borrowing status of patrons.

Checks materials and laptops in and out.

Collects fines and fees for lost, damaged, and overdue materials.

Receives, processes, and helps maintain reserve materials for faculty.

Provides information to patrons in person and by telephone, and makes necessary referrals; assists patrons as needed.

Serves as a Team Leader for the evening staff to help resolve patron conflicts and make the final decision in solving problems when necessary.

Serves as the primary communication link with the Supervisor to keep the Supervisor informed about issues, concerns, or questions that arise during shift.

Ensures that all procedures and processes in the Circulation Department are completed.

Assists with library programming and events.

Maintains stacks and general physical space of the library. 

Inspects damaged materials and refers them to appropriate department for repair or replacement.

Troubleshoots copiers, printers, DVD players, microform reader/printers, computers, print stations and book-scanning stations.

Monitors and manages group study room use.  

Assists with library marketing initiatives, including helping to create displays. 

Assists in directing the day-to-day activities of student aides.

Processes materials borrowed and lent through ISHARE consortium, notifying patrons that requested item(s) have arrived and returning items to the lending libraries.

Performs other duties as assigned.

Working Conditions/Physical Requirements:

Work is primarily indoor and sedentary in nature.  Work may involve lifting books and materials up to 25 lbs. of force on an occasional basis, pushing loaded book or media carts, and moving about in the work area.

Equipment/Tools Used:

Utilizes standard office equipment, including computers and associated software, in order to perform the duties of the job

Educational Requirements:

High school graduate or equivalent.  Some college preferred.  Library Technical Assistant (LTA) certificate preferred.

Experience Requirements:

One year library circulation experience preferred and customer service experience preferred. PC experience required.

Application Review Date:  Applications are accepted until the position is filled though priority will be given to applications received on or before: October 20, 2017

Required Documents***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire 
* Employment is contingent upon Criminal Background Check.

* Employment sponsorship is not available.