Deaf and Hard of Hearing Services Manager

, GA
Oct 05, 2017
Institution Type
Four-Year Institution

Develops, implements and oversees programs and services in assigned office, college, division or department; be responsible for the oversight of operations and maintenance of said office, college, division, or dept.


Under general directions, oversees and coordinates campus-wide interpretation services and activities for deaf and hard of hearing students; recruits, selects, assigns and evaluates the work of interpreters providing interpretation services; serves as department liaison on issues pertaining to deaf and hard of hearing students and interpretation services; and performs related duties as assigned.


The Deaf and Hard of Hearing Services Coordinator is responsible for overseeing and coordinating campus-wide interpretation services and activities for deaf and hard of hearing students, including recruiting and evaluating the work of interpreters, assisting deaf and hard of hearing students, ordering, monitoring and maintaining records for Educaption and AMAC C-Print; providing interpretation services and serving as department liaison on issues pertaining to deaf and hard of hearing students and interpretation services. Duties and responsibilities are carried out with considerable independence with the framework of established policies, procedures and guidelines.

Kennesaw State University is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, and/or veteran status.

Required Qualifications: Bachelor's degree and 3+ years experience (may require some specialized skill sets/training)

Desired Qualifications:

Knowledge of:

  • Operations, services and activities of an interpretation services program.
  • Principles and practices of program development and implementation. Advanced interpretation and application techniques of American Sign Language, National Registry of Interpreters code of ethics and professionalism.
  • Clear understanding of Federal, state and local laws, regulations and court decisions applicable to assigned areas of responsibility as well the American with Disability Act (ADA).
  • Use and operation of various assistive devices for the deaf and hard of hearing. Modern office procedures, methods and equipement.Uses and operations of computers and standard business software including WORD and Excel. Principles and practices of sound business communication; correct English usage, including spelling, grammar and punctuation. Learning strategies and paradigms related to deaf language acquisition.

Ability to:

  • Coordinate and direct interpretation services.
  • Recommend and implement goals and objectives for providing interpretation services. Perform advanced interpreting services for deaf and hard of hearing for students. Select, schedule and evaluate skills of interpreter staff. Operate and train staff in the use of technical devices for the deaf and hard of hearing. Communicate clearly and concisely, both orally and in writing. Prepare clear, concise ad comprehensive correspondence, reports and other written materials. Operate computer using WORD, Excel and other software. Organize, set priorities and exercise sound independent judgment within areas of responsibility. Exercise tact and diplomacy in dealing with sensitive and complex issues and situations. Establish and maintain effective working relationships with students, faculty, staff and the campus community.
  • Strongly Preferred:
  • Any combination of training and experience equivalent to either: four years of related technical experience providing interpreting and/or program services for Deaf and hard of hearing individuals and mastery level ability to translate English to A.S.L. and from A.S.L. to English in a variety of situations, OR two years of experience training A.S.L. interpreters in higher education.
  • One or more of the following certificates: Registry of Interpreters for the Deaf (RID) Certificate of Transliteration (CT) and/or certificate of Interpretation (CI), American Consortium of Certified Interpreters (ACCI), Educational Interpreter Performance Assessment (EIPA), Certification as a Deaf Interpreter or experience as a trainer of A.S.L. interpreters. Understanding of, sensitivity to and respect for the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of Kennesaw State students, faculty, staff and community.