Director Continuing Education Workforce

Houston, TX
Oct 05, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Community College
The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

We are currently seeking a Director Continuing Education Workforce who will advance the institution's proud tradition of excellence in academics, student life and community service.


Responsible for the leadership, administration and advancement of continuing education and its workforce programs to drive business development outreach to corporations, hospitals and healthcare organizations, school districts, and other key audiences. Oversee human capital and financial resources for Continuing Education workforce programs district wide.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


1. Develop a CE workforce strategic plan and execute an annual operational plan that drives performance;

2. Develop high-visibility networks in the community by attending business and industry events and community meetings. Develop strategic partnerships on behalf of CE and the College. Lead the creation and active use of industry-driven advisory boards;

3. Conduct an annual instructional and operational review of approved continuing education workforce programs;

4. Work with District to analyze demographic and labor market data to inform program development and closure;

5. Coordinate with District and CE faculty to develop appropriate student learning outcomes and student-centered pedagogies which acknowledge different learning styles;

6. Build and maintain excellent working relationships within the Division of Extended Learning and the greater HCC community;


7. Analyze course and faculty evaluations for continuous improvement in educational outcomes;

8. Conduct performance evaluations of direct reports and faculty, and support and encourage professional development opportunities related to job performance;

9. Catalog instructional issues and complaints, and seek to resolve in concert with the appropriate faculty, staff and Dean of Student Services;


10. Coordinate with District in the development and execution of a marketing plan which supports CE budget goals and on the design and distribution of printed materials;

Customer/Client Support:

11. Coordinate with Director of Administrative and Student Support Services to enhance the enrollment, registration and payment processes;

Fiscal/ Fundraising:

12. Responsible for profit and loss (P&L) for continuing education workforce area. Develop budget for CE as well as benchmark financial ratios. Manage budget and work with the Division's Financial Analyst to produce effective and timely reports in support of P&L responsibilities;

13. Coordinate with the HCC Foundation on equipment donations and other fund-raising opportunities;

Workforce Program Liaison:

14. Interact with COE Deans and Director of Corporate College to share programming innovations and faculty. Also, coordinate with COE Deans/Directors and others on the articulation of pathways that connect CE to two-year and four-year degrees; and


15. Ensure that class scheduling needs are communicated to Director of Administrative and Student Support Services


To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.


Master's degree in a field related to current Continuing Education programming required.


Five (5) years' experience strategic planning, managing and supervising of Continuing Education programs and initiatives required.

Proven track record of revenue generation in a Continuing Education unit, cultivation, development, and sustainability of successful partnerships with industry required.

  1. Proven ability to build trusting relationships with a wide variety of internal and external stakeholders by acting with integrity, courtesy, and responsibility, even in the face of stress or demanding workplace conditions;
  2. Able to utilize computer technology to access data, maintain records, generate reports and communicate with others (Proficiency in Microsoft Office suite);
  3. Able to work independently and entrepreneurially to envision, create and implement successful programs;
  4. Able to balance strategic goals and tactical requirements;
  5. Able to inspire and motivate individuals to perform at their highest level;
  6. Willing to embrace the thrill and challenge of a rapidly changing environment and the opportunities this presents;
  7. An awareness of current issues in non-credit education and training programs;
  8. Knowledge and understanding of the principles of organizational learning and continuous quality improvement;
  9. Excellent oral, written and interpersonal communications skills with the proven ability to display empathy and positive regard for others;
  10. Demonstrated ability to work effectively with others by practicing punctuality, respect for deadlines, employing proactive behaviors, collaborative problem solving, and honest communication; and
  11. Strong group facilitation, analytical, and organizational skills.

  1. Increase enrollment and contact hours by 10% on an annual basis, with a minimum of 50,000 contact hours generated annually per instructional area;
  2. Maintain positive net revenue of $500,000 or more per instructional area;
  3. Increase new programming by 10% annually to reflect industry demand;
  4. Offer sufficient course sections to meet enrollment target as determined by last fiscal year's average enrollments/course;
  5. Increase the breadth and depth of industry engagement with programs according to the annual plan;
  6. In concert with COEs, define career pathways for industry sector and with Career Development Officer, aid in the building of seamless pathways from CE programs to credit programs; and
  7. Increase Net Promoter Score by 5%.

Next steps:
Take the next step toward a rewarding career and submit your application today!


Houston is a city with limitless possibilities:

  • Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
  • 145 languages are spoken here.
  • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation's top institutions.
  • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.
  • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

    If this sounds like the role for you and you're ready to join an amazing team, please apply right away.

  • Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies

    David Cross, Director EEO/Compliance, Title IX Coordinator
    Office of Institutional Equity

    PO Box 667517

    Houston TX, 77266

    713 718.8271 or

    HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

    Individuals with disabilities, who require special accommodations to interview, should contact (713) 718-8565

    This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

    This job description may be revised upon development of other duties and changes in responsibilities.