Student Advisor, College Success

Cleveland, OH
Oct 05, 2017
Institution Type
Community College

diversity employer

Department Name College Pathway Programs

Campus or Location Metropolitan Campus

Vacancy Number PT067-18

Reports To Prog Mgr, College Success

Recruitment Type External/Internal

Job Category Support Staff

Position Type Part-Time

Union Position Non-Union

Number of Openings 2

Job Description Summary

Provides personal, academic, and career advising to Tri-C students. Conducts educational classes and workshops, and both individual and group tutoring sessions. Collaborates with faculty, staff, and counselors to ensure optimum student support.

Job Responsibilities


• Provides academic, career, and personal advising to Tri-C students

• Identifies and selects new participants based on federal eligibility criteria

• Develops Educational Plans and monitors participants' academic progress

• Assists participants in completing financial aid, completing scholarship applications, and writing essays/papers

• Maintains accurate and timely documentation of student contacts to ensure compliance with the U.S. Department of Education

• Conducts educational classes and workshops

• Conducts individual and small group tutoring sessions

• Facilitates supplemental instruction for participants enrolled in high-risk courses

• Meets regularly with staff for participant and program evaluations

• Works collaboratively with the Student Counseling department to ensure efficient student referrals when needed

• Meets with faculty regarding student progress and course content/materials, as needed

• Assists in writing and editing the SSS newsletter

• Performs other duties as assigned

Required Qualifications



• Bachelor's Degree in a related field

o Significant related experience may substitute for education

• Minimum of two years of demonstrated experience advising, counseling, and/or teaching under-prepared students

• Demonstrated experience making sound decisions that affect a work unit or team

• Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations


• Possess excellent written, verbal and interpersonal communication skills

• Ability to develop and implement creative strategic community development relations plan

• Possess strong organizational and time-management skills

• Ability to work accurately with great attention to detail

• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes

• Possess sound understanding of the needs of community college students

• Ability to work well with faculty and administrators

• Possess willingness and ability to work evenings and weekends as needed

• Ability to enter, monitor and interpret student data accurately

• Excellent customer service skills and proven ability to develop and sustain productive customer relationships

• Ability to effectively complete work assignments independently

• Possess working knowledge of student advising concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

• Demonstrated basic project management skills

• Demonstrated basic Blackboard skills (or equivalent program)

• Demonstrated intermediate Banner System skills (or equivalent program)

• Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint

• Demonstrated basic proficiency with Microsoft Excel and Access

• Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

• Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

• Ability to develop and maintain relationships with key contacts to enhance work flow and quality

• Possess sensitivity to appropriately respond to the needs of a diverse population



• Service Focus
• Collaboration
• Communication


• Time Utilization
• Quality of Work


• Adaptability
• Continuous Improvement

Preferred Qualifications



• Master's Degree in a related field

• Demonstrated experience and/or familiarity with Blumen


• Possess excellent Algebra and Geometry skills

Work Schedule

Monday thru Thursday, 8:30 a.m. - 2:30 p.m.

Special Note

This position is grant funded at Cuyahoga Community College. Appointment is contingent upon continuation of grant funding.

Posting Open Date 10/04/2017

Open Until Filled Yes

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference
  2. * Do you possess a Bachelor's degree in a related field?
    • Yes
    • No
  3. * Do you possess a minimum of two years of demonstrated experience advising, counseling, and/or teaching under-prepared students?
    • Yes
    • No

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents