Implementation Specialist/Business Analyst

Northwest Group Services
Toledo, OH
Oct 03, 2017
Jobs Outside Higher Education
Other Jobs Outside Higher Education
Institution Type
Outside Academe

Job Description

Implementation Specialist/Business Analyst

Northwest Group Services, Inc. is a growing agency searching for a full-time Implementation Specialist / Business Analyst to assist with building and coordinating large-scale employee benefit enrollments. Pay is $35,000-50,000/year with benefits, based on experience. The position involves extensive customer interaction via phone, email and web conferencing, and occasional travel could be required.

Job Responsibilities:
  • Analyze client-defined business rules and configure proprietary software system appropriately
  • Compile employee census information and prepare it for upload
  • Setup PDF forms in Adobe Acrobat, as required for enrollment
  • Assist in setting up employee benefit products in the system
  • Answer in-coming support calls and e-mail messages
  • Troubleshoot customer problems, often using Web conferencing tools

Job Skills Required:
  • Thorough knowledge of Microsoft Windows and general PC technology
  • Excellent oral and written communication skills
  • Extensive knowledge of Microsoft Office applications, including Excel (macros), Word, and PowerPoint
  • Ability to analyze and solve technical problems
  • Ability to balance competing priorities on multiple projects; excellent project management skills
  • JavaScript experience
  • EDI mapping experience

Other Highly Valued Skills:
  • Employee benefits experience
  • 834 experience

Company Description
Northwest Group Services is a combination of four companies that serves brokers and employers by offering contemporary solutions to help you succeed in an ever changing marketplace. As an independent TPA and worksite company we have secured a portfolio of the best products from the industry's most recognized and highly rated providers. Through over twenty five years of hard work and volume we have negotiated the top commission structures and underwriting concessions.

Toledo, OH


Mon, 2 Oct 2017 10:35:40 PDT