Manager, Human Resources Operations

Oct 03, 2017
Institution Type
Community College

Manager, Human Resources Operations

MiraCosta College

To view the full job posting and apply for this position, go to:

Discipline or Department: Human Resources

Position Type: Administrator

Hourly Rate or Monthly Salary: $103,692 to $126,041 per year on Executive/Administrative/Managerial salary schedule.

Working Hours: One regular, full-time position, 12 months per year. While the expected work schedule will be Monday through Friday, 8:00 AM - 5:00 PM, this position is overtime exempt and will regularly require long hours and weekend work. Although the primary work location will be at the Oceanside Campus, the individual selected for this position will be subject to assignment to any district or authorized facility.

Special Instructions to Applicants:
Apply and submit application materials through MiraCosta College's online application system at -- we strongly advise you to read the information on "How to Apply" and the FAQs before starting the application process.

Complete application packets submitted through the online system by Tuesday, October 24, 2017, will be included in the first screening. Additional applications will continue to be accepted until the position is filled.

In order to be considered for this position, submit the following items:

1. Administrator Position Application on which you list all relevant experience.

2. In lieu of a cover letter, please attach a document in which you respond to the 11 supplemental questions listed below regarding competency areas. In your document, please retype each question, followed by your response. Limit your responses to no more than 200 words per question. Attach this document to the "Other Document" link.

1) Describe how you have achieved working-level leadership and navigation skills -- the ability to navigate the organization and accomplish HR goals; to create a compelling vision and mission for HR that aligns with the strategic direction and culture of the organization; to lead and promote change; to manage the implementation and execution of HR initiatives; and to promote the role of HR as a key organization partner. Please include when and where you gained this competency.

2) Describe how you have achieved working-level ethical skills -- the ability to maintain high levels of personal and professional integrity; and to act as an ethical agent who promotes core values, integrity and accountability throughout the organization. Please include when and where you gained this competency.

3) Describe how you have achieved working-level relationship management skills -- the ability to create and maintain a network of professional contacts within and outside the organization; to build and maintain relationships; to work as an effective member of a team; and to manage conflict while supporting the organization. Please include when and where you gained this competency.

4) Describe how you have achieved working-level communication skills -- the ability to effectively craft and deliver concise informative communications; to listen to and address the concerns of others; and to transfer and translate information from one level or unit of the organization to another. Please include when and where you gained this competency.

5) Describe how you have achieved working-level cultural effectiveness skills -- the ability to value and consider the perspectives and backgrounds of all parties; to interact with others; and to promote a diverse and inclusive workplace. Please include when and where you gained this competency.

6) Describe how you have achieved working-level administrative acumen skills -- the ability to understand the organization's operations, functions and external environment; and to apply administrative tools and analyses that inform HR initiatives and operations consistent with the overall strategic direction of the organization. Please include when and where you gained this competency.

7) Describe how you have achieved working-level consultation skills -- the ability to work with organizational stakeholders in evaluating administrative challenges and identifying opportunities for the design, implementation and evaluation of change initiatives; and to build ongoing support for HR solutions that meet the changing needs of who the organization serves and the organization itself. Please include when and where you gained this competency.

8) Describe how you have achieved working-level critical evaluation skills -- the ability to collect and analyze qualitative and quantitative data; and to interpret and promote findings that evaluate HR initiatives and inform administrative decisions and recommendations. Please include when and where you gained this competency.

9) Describe how you have achieved working-level knowledge related to people -- knowing how to create and set the strategic direction of the HR function; acquire or develop the talent necessary for pursuing organizational goals; maintain a satisfied and engaged workforce while minimizing unwanted employee turnover; and develop a total rewards program that maximizes effectiveness of the organization's compensation and benefits. Please include when and where you gained this competency.

10) Describe how you have achieved working-level knowledge related to the organization -- knowing how to create an effective HR function fully aligned with organizational strategy; enhance the effectiveness of the organization at large; ensure that the organization's talent pool has the skills and capabilities to achieve organizational goals; promote positive relationships with employees; and leverage technology to improve HR functioning. Please include when and where you gained this competency.

11) Describe how you have achieved working-level knowledge related to the workplace -- knowing how to foster a diverse and inclusive workforce; manage organizational risks and threats to the safety and security of employees; contribute to the well-being and betterment of the community; and comply with applicable laws and regulations. Please include when and where you gained this competency.

3. A current resume or curriculum vitae summarizing your educational background and experience.

4. Transcripts of college coursework which provide evidence of meeting the minimum qualifications as stated above. Unofficial or legible photocopies are acceptable. If a degree(s) was earned, the transcripts must state that the degree was awarded. Any degree/coursework used to satisfy the minimum qualifications must be from a postsecondary institution accredited by an accreditation agency recognized by either the U.S. Department of Education or the Council on Postsecondary Accreditation.

If your degree(s) is from a college or university anywhere outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. To view a list of agencies approved by the California Commission on Teacher Credentialing, go to Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

NOTE: When you "APPLY FOR THIS POSTING," you will eventually be asked to answer the additional question listed below. Your answer will appear toward the bottom of the application form.

- MiraCosta College is an Equal Opportunity Employer with a commitment to diversity. We strive to be a model for equity and inclusion, effectively supporting students from diverse socioeconomic and cultural backgrounds who possess a range of abilities, academic preparation, and life experiences. Please describe what qualifications and/or experiences have prepared you to contribute to the fulfillment of the College's goals for equity and inclusion.

Basic Function and Other Details:
Under the direction of the Vice President, Business and Administrative Services, this position will be directly responsible for the overall administration, coordination and evaluation of the human resources operations function, including the performance management and hiring recommendations of all human resources employees.

The screening and interview committee will review application materials three to four weeks following the first screening date. Applicants selected for interview will be contacted by phone; those not selected for interview will be notified by e-mail.

Offer of employment to the person selected for this position is contingent upon the following: successful completion of a pre-placement physical exam at district expense; submission of a current tuberculosis test clearance; proof of eligibility to work in the United States; fingerprint clearance; and Board of Trustees approval.

Individuals with qualified disabilities who need accommodation with any aspect of the application and/or interview process should contact Human Resources at 760.795.6854 at least five days prior to the first screening date.

Candidates may be reimbursed for travel expenses up to $500 for each trip to the college for invited interviews. Reimbursement will be determined on a case-by-case basis at the time interviews are scheduled.

Retired STRS members are not eligible for this position.

Representative Duties:
(E = essential job function)


1. Plans, organizes and controls all activities of the department's operations including staff and vendors; participates in developing department operational goals, objectives and systems. (E)

2. Evaluates and reports decisions and results of department operation initiatives in relation to established goals; recommends new approaches, policies and procedures to effect continual improvements in efficiency of department operation and services performed. (E)

3. Establishes and maintains department operation records and reports; participates in administrative staff meetings and attends other meetings. (E)

4. Develops, approves, and monitors the operation's budget and expenditures. (E)

People -- Talent Acquisition, Employee Engagement and Retention, Learning and Development, and Total Rewards:

5. Directs recruitment efforts for all employees; administers advertisements; works with college supervisors and administrators to prepare for the screening and selection process; administers reference checking and job offers. (E)

6. Develops and maintains new-employee orientation programs; monitors employee evaluations and professional development programs; conducts exit interviews. (E)

7. Implements and updates the classification and compensation program: develops and revises job descriptions as necessary, conducts salary surveys, and analyzes compensation. (E)

8. Manages employee and retiree benefits administration, claims resolution, and recommends program design changes; conducts negotiations for benefit rates, plan changes, and provisions. (E) Organization -- HR Function, Organizational Effectiveness, Workforce Management, Employee and Labor Relations, and Technology Management:

9. Develops, prepares, reviews, maintains, confers, recommends, and implements personnel policies and procedures. (E)

10. Develops and administers various human resources plans and procedures for all personnel. (E)

11. Provides expert advice and training on a wide range of complex, sensitive, and confidential human resource management issues and practices. (E)

12. Confers and coordinates the implementation of human resources programs for people, organization, and workplace issues. (E)

13. Participates in collective bargaining and meet and confer discussions; assists in maintaining, updating and providing interpretation of contract language and working conditions manuals; participates in mediating conflicts; investigates allegations of misconduct. (E)

14. Coordinates human resource systems and technology projects in meeting all professional standards for human resource systems and technology development and implementation. (E)

Workplace -- Diversity, Risk Management, and Compliance:

15. Develops and maintains diversity programs and plans; maintains records, files, reports and logs to conform to EEO and other regulations. (E)

16. Investigates and makes administrative determinations of Title 5 discrimination and harassment complaints. (E)

17. Ensures compliance with all federal, state and local employment laws. (E)

Other Duties:

18. Serves as the department's representative on district committees, professional, industry and community groups, regulatory, and other agencies.

19. Perform related duties as assigned.

Type of Benefits:
Full benefit package which includes employer-paid medical, dental, and vision plans for employee and dependents; $100,000 employee life insurance; other optional coverages; and membership in the California Public Employees' Retirement System (CalPERS).

Minimum Qualifications:
To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

EITHER a bachelor's degree (preferably in human resources, business, public administration, or related field) or the equivalent* AND five (5) years of experience in human resources;

OR an associate's degree (preferably in business, public administration, or related field) or the equivalent* AND nine (9) years of experience in human resources.

*To view MiraCosta College's equivalency guidelines for classified positions go to

IMPORTANT: For work experience, one "year" is defined as equivalent to 40 hours per week for 12 months, or at least 2,080 hours.

If your degree/coursework is from a college or university anywhere outside of the United States, you must submit a detailed evaluation from a professional evaluation agency. A partial list of agencies can be found at Transcripts or translations in English still require the evaluation to show the U.S. equivalence of your degree.

Desirable Qualifications:
1. A master's degree in human resources management. 2. SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification.

Licenses and Other Requirements: A valid California driver's license and the ability to maintain insurability under the district's vehicle insurance program.

Closing Date:

First Screening Date: Open until filled. Submission deadline for 1st screening of applications is Tues., October 24, 2017.

Human Resources Contact Information: or 760.795.6854

About MiraCosta College
The MiraCosta Community College District is one of California's 112 public community colleges. The district includes the communities of Oceanside, Carlsbad, Encinitas, Cardiff, Olivenhain, Leucadia, Solana Beach, Rancho Santa Fe, Del Mar, and parts of Carmel Valley.

MiraCosta offers associate degrees, university-transfer courses, career-and-technical education, certificate programs, basic-skills education, and lifelong-learning opportunities that strengthen the economic, cultural, social, and educational well-being of the communities it serves.

The district consists of three campus sites and a robust online education program. The Oceanside Campus, serving about 12,000 credit students, has been located since 1964 on a panoramic 121-acre hilltop site with views of the ocean and mountains. The San Elijo Campus is located in Cardiff, 17 miles south of Oceanside, on 48 acres below the bluffs overlooking the San Elijo Lagoon Reserve. The San Elijo Campus opened in September 1988, and now attracts about 3,000 credit students. The Community Learning Center in downtown Oceanside hosts about 4,000 students in the college's noncredit classes including English as a Second Language, the Adult High School Diploma Program, and other tuition-free, noncredit classes as well as some college credit classes.