Madison, WI
Oct 03, 2017
Institution Type
Four-Year Institution

JOB NO.: 103110-US

Work Type: Staff-Full Time


Location: Madison

Categories: Office & Administrative Support

Employment Class: University Staff-Ongoing

Position Vacancy ID: 103110

Working Title: Administrative Assistant

Official Title: UNIV SVC PRG ASSOC(08500)


FTE: 100%

Term: This is an Ongoing appointment

Advertised Salary:

Minimum $15.42

Job Summary:

The Division of University Housing is committed to providing an exceptional workplace for its workforce of approximately 450 career staff members and over 2,000 students. University Housing provides an inclusive and safe working environment that promotes engagement, empowerment, and professional development. University Housing operates nineteen residence halls across the University of Wisconsin-Madison campus, providing a home to over 7,400 undergraduate students. We also operate three apartment communities, serving about 3,000 graduate students, academic staff, postdoctoral researchers, faculty, and their families. In addition, we manage seven dining venues across campus, and provide conference group and youth camp housing throughout the summer months.

University Housing is divided into five main departments: Administration, Dining & Culinary Services, Residence Hall Facilities, Residence Life, and University Apartments. Whether we're launching new academic support services, testing out a new recipe, renovating resident rooms, organizing welcome events, cleaning our facilities, or inviting a new summer youth camp to campus, everything that we do is to support the mission of the University and fulfill University Housing's goal to be, "The place everyone wants to live."

Residence Hall Facilities are a part of the Division of University Housing at the University of Wisconsin-Madison. As a student service organization, University Housing Residence Halls provide quality living/learning environments and programs to approximately 7400 undergraduate student residents during the academic year and 15,000 guests in the summer months. Residence Hall Facilities is a subsection of the University Housing that focuses on housekeeping, mechanical maintenance and long-term infrastructure projects and planning.

University Residence Halls consists of 30 buildings containing approximately 2 million square feet and 37 acres of surrounding grounds. In addition to residential living spaces the residence hall infrastructure supports many functions and programs requiring many types of spaces such as classrooms, office space, dining and culinary space including commercial kitchens and market place areas, mechanical support spaces and large meeting rooms.

Under the general supervision of the Residence Hall Facilities Operations Supervisor, this position is responsible for daily office and data entry support of the Residence Hall Facilities office within the Division of University Housing. This role includes being the primary staff person answering the main office telephones and radio calls and ensuring that services requested are reported to the appropriate staff in a timely fashion. Daily input into the work order and record keeping databases, connection with on and off campus vendors, reporting emergencies as needed (elevator entrapments, fire alarms, etc) are all a part of the ongoing responsibilities of this position. The Administrative Assistant must be able to develop and maintain positive working relationships with all customers and Housing staff in a fast-paced environment. This position requires an understanding and ability for teamwork/collaboration, effective communication, flexibility to change with a high focus in customer service.

Residence Hall Facilities is committed to demonstrating our Division of University Housing Core Values: Care in how we approach people and our work; Creativity in solving problems; Integrity in our interactions with staff and customers; Optimism, focusing on opportunities and positive outcomes; Respect for the differences, strengths, and potential in people; Stewardship of human, financial and natural resources; and Excellence in customer satisfaction and communication.

University Housing is an essential services provider and all University Housing employees are part of this commitment to our residents and guests. University Housing is unique from many other state agencies and university departments because we cannot close as our services must be maintained at all times.

Schedule Comment:

Core hours are between 7:00am and 4:30pm Monday through Friday, 8 hour shift. Some weekend work will be mandatory based on operational need.


Caleb Georgeson
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Instructions to applicants:

To apply online, applicants must submit a cover letter, resume, work history, and references within the online application system. Within the work history, please complete all fields, including dates of employment.

Please identify three professional references that will be able to speak towards your performance in your current and/or most recent positions. University Housing requires that at least two of the three references be either your current or most recent supervisors. When listing your references to contact, please include the following information:
- Name
- Title of their position and relationship to you
- Phone number
- E-mail address

Online applications must be received by the indicated deadline date. Failure to submit complete application materials will result in ineligibility for this position. A criminal background check will be conducted on all finalists. The starting hourly rate for this position will be $15.42 or higher, based on qualifications and experience.

Additional Link: Full Position Details

NOTE: A Probationary Period will be Required

The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer.

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Advertised: Oct 2 2017 Central Daylight Time

Application Close: Oct 16 2017 11:55 PM Central Daylight Time


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