Account Director, UCLA Anderson's Office of Executive Education
The Account Director is responsible for the creation and implementation of a strategic, diverse program portfolio of customized and open enrollment EE programs at UCLA Anderson's Office of Executive Education.
Leading EE's program design initiatives, the Account Director uses his/her outstanding instructional design and curriculum development skills to create curriculum that is cutting-edge and that positions UCLA EE in the forefront of its field. Employing his/her expertise in the field of executive development, talent management and adult learning methodologies, the Account Director conducts in-depth needs' analysis in order to assess client needs and develops programs that meet client objectives and business requirements.
Working directly with senior executives in Fortune 1000 corporations worldwide, the Account Director is the customer's primary UCLA contact and is responsible for the client relationship, program development, and is accountable for managing approximately $1 million in program revenue annually.
Using excellent project management skills to create and actively manage a roster of his/her own key corporate accounts, the Account Director coordinates client relationships among EE managers and staff. He/she travels domestically and internationally to articulate the value and capabilities of EE, to meet with clients in order to "close" sales, and to develop new programs that maximize EE's competitive advantage.
The Account Director employs his/her financial acumen to create program budgets that meet client's financial objectives while maximizing profitability to EE. Additionally, he/she uncovers needs for new programs that can maximize EE's reputation and strategic positioning in the marketplace.
The Account Director partners with faculty as a coach, guide, and to ensure that program contact and delivery meet EE's service standards and enhance UCLA's reputation as a premier provider of executive education.
Applicants must submit their qualifications via UCLA's Career Opportunities website at https://hr.mycareer.ucla.edu. Reference UCLA REQ. # 26426
The complete listing of qualifications is available on UCLA's official job posting.
- Financial acumen, including demonstrated knowledge of budget creation, management, analysis, and financial reporting. Ability to track expenses and adhere to budgets and to assist clients through contracting process.
- Demonstrated skill in working independently with minimal direction, with the ability to make independent judgments and/or decisions and to discern when action of a higher level is required.
- Demonstrated intensive program and event management skills.
- Executive-level organizational ability, effective delegation and follow through.
- Proven competence in instructional design that showcases understanding of adult learning theory with ability to creatively develop and design educational solutions. Ability to design complex, innovative leadership development and organizational development solutions that include classroom and experiential learning.
- Ability to manage human resources: directing, guiding, and mentoring. Supervisory experience.
- Excellent client management, relationship marketing and consultative sales skills, with proven experience establishing successful, long-term business relationships with the senior level executives of corporations, trade associations and non-profit entities, using effective sales and presentation skills to professionally represent UCLA in a variety of settings.
- Strong proficiency using various hardware and software programs: Word (creation of forms & tables, signs, labels), Excel (formulas, database function, spreadsheets, data sorts, mail merges, etc.), PowerPoint, email, electronic calendaring system, Internet (web searches), contact management software, travel and entertainment reimbursement software (Express preferred), database; Elluminate, WebEx, and other video conferencing and online delivery platforms; Adobe Suite, including InDesign, Photoshop, Illustrator.
- Ability to travel to both domestic and foreign destinations. Possession of a valid California Driver's License, insurance and no restrictions from driving in other states within the United States. Ability to work evenings and weekends, both at the University and remote locations
UCLA offers a comprehensive benefits package, including an average of three weeks' vacation per year; an average of 12 days per year sick leave; 13 paid holidays per year; health, dental and optical benefits; life insurance; disability insurance; the University of California Retirement Plan with 5 year vesting and various voluntary UC Savings Plans. There are also special programs and privileges available, such as accessibility to cultural and recreational programs, athletic events, and the University Credit Union.
The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy - http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct