International Programs Specialist
Performs a variety of professional and administrative duties in support of the day-to-day operations of a function, program, and/or dept; assists in program planning & development; interpret, monitor, & analyze information regarding operating policies & procedures;administers budgets; & coordinate academic and/or staff personnel matters. Performs "mid-level" administrative support duties; not a secretarial position.
The International Programs Specialist (IPS) synthesizes education abroad program management and the Education Abroad Office's student services support and is responsible for managing a portfolio of The Division of Global Affairs' education abroad programs to support the mission and objectives of the Education Abroad Office. This position supports recruitment, program coordination and pre-departure orientation for students interested in studying abroad, the maintenance of education abroad program information and processes by utilizing and optimizing Terra Dotta data management software, and a variety of student-focused office operational activities and projects. This position requires driving to multi-campus locations and event sites.
Required Qualifications: Bachelor's degree and 3 years of related experience OR High School Diploma and 2 years of college coursework and 5 years of related experience OR High School Diploma and 7 years of related experience.
Desired Qualifications: Bachelor's Degree and at least one year of professional experience in a fast-paced office environment; first-hand experience participating in or leading an international program; crisis management experience; program planning and/or project management experience; experience working with students in a higher education setting; ability to handle multiple assignments for varied programs with strong organizational skills and attention to detail; ability to work effectively with faculty, staff, students, and partner institutions from many different backgrounds.
Previous administrative experience in higher education; advising or teaching experience working with undergraduate and graduate students; some knowledge of KSU policies and procedures; fluency in a second language; previous experience working in an education abroad office; knowledge of intercultural learning pedagogy; experience with Terra Dotta software for education abroad (StudioAbroad). The ideal candidate should have experience with public speaking and professional writing including facilitating trainings/workshops, possess a high level of comfort engaging with faculty, staff, and students related to trainings, program orientations, consultative seminars, as well as providing professional documents for university constituents.
Awareness of and ability to research country-specific regulations.
Knowledge of education abroad process, policies, and program procedures.
Knowledge of essential elements of pre-departure and re-entry programming for students.
Knowledge of general grade and credit conversion practices, financial aid regulations, and policies and federal regulations impacting the flow of students worldwide.
Knowledge of passports and visas.
Awareness of scholarship opportunities.
Knowledge of technology, social media, and data management techniques as it relates to study abroad.
Knowledge of theories and research of intercultural adjustment.
Knowledge of theories and research on college student advising.
Knowledge of higher education trends in education abroad.
Ability to prioritize workload effectively.
Ability to work independently with minimal supervision.
Demonstrated experience using organizational skills.
Excellent customer service skills.
Ability to operate a personal computer and MS Office 2010.
Ability to operate a photocopier.
Ability to compose professional letters and/or memoranda in English.
Ability to file numerically, alphabetically, and alpha-numerically.
Ability to answer several incoming telephone lines and transfer calls accordingly.
Ability to meet deadlines.
Ability to work effectively under pressure.
Demonstrated skills in both written and oral communications.
**Applicants with the Forum on Education Abroad Certification in Standards of Good Practice are encouraged to apply.
This position may include other duties not specifically identified above but which require the same degree of skill and responsibility.
Please attach writing examples (PDF or Word) to "writing documents" that demonstrates your ability to communicate efficiently and effectively.
As part of the background check process, this position WILL require a satisfactory MVR (Motor Vehicle Report) as a condition of employment. See http://www.usg.edu/hr/manual/motor_vehicle_use for policy guidelines.
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action employer and does not discriminate on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, and/or veteran status.