Supervisor, Registrar Services

Coral Gables, FL
Oct 02, 2017
Institution Type
Four-Year Institution

American University of the Caribbean school of Medicine (AUC) is seeking an Supervisor, Registrar Services located in their Coral Gables, Florida offices. The Supervisor, Registrar Services is responsible for the strategic direction, management and coordination of daily operations in the Registrar's office in order to ensure regulatory compliance. The position provides leadership and support in developing and maintaining effective linkages between Registrar function and the needs of other functional areas including Admissions, Student Services, Medical Sciences, and Clinical Sciences. The position coordinates with other departments to ensure that policies and procedures are followed in order to provide the highest levels of academic integrity and quality customer service.

    Provides support and supervision of Registrar operations and responsibilities and oversight of the development, implementation, and quality assurance of key processes such as transcript evaluations, student verifications, attendance record keeping, new and continuing student registration, grade processing and progression, new student orientation and student persistence/retention; leaves of absence requests; student appeals process. Hires, trains, and supervises Registrar staff, giving regular feedback and support for staff development. Coordinates activities with Campus Registrar and University Registrar. Provides training to other Campus departments on enrollment policies and procedures and system updates as needed. Limited travel to the St. Maarten campus and clinical rotation sites in the US may be required. Completes other projects and duties as assigned.

    Bachelor's degree in a related field required, Master's Degree preferred. At least four years of relevant experience in student enrollment and academic records, preferably in post-secondary education. Must possess excellent customer service and communication skills. Excellent interpersonal and organizational skills. Must be proficient in Microsoft Office. Knowledge of student information systems, preferably Banner. Knowledge of data processing, statistical analysis and use of computerized record system Strong analytical skills required to identify trends and improvement processes. Strong verbal and written communication skills, problem-solving skills, attention to detail and accuracy is a must.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today.