Director, Systems Integration & Delivery

Grid Net
San Francisco, CA
Sep 29, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Job Description

Come join a highly skilled and experienced IoT LTE networking software & firmware platform team. This position, which reports directly to the Vice President, Sales & Customer Solutions, is responsible for managing, supporting and delivering systems integration solutions to our software reseller's end customers. Hands-on coding is required, as this position is responsible for integrating our cloud-based software platform with other 3rd party operational & business support systems via both SOAP and RESTful APIs.

As Director, Systems Integration & Delivery, your individual contributions, ownership, and performance are all critical to the successful delivery of the Company's software platform operations and customer integration obligations to its software resellers.

Key Responsibilities & Duties include:

• Owning the scoping and definition of systems integration projects, including but not limited to:

o Participating in integration discovery and scoping meetings with our software reseller partners and their end customers;

o Documenting systems integration requirements and project deliverables, and providing documentation to the reseller partners' sales teams for incorporation into billable SOWs.

• Owning and managing integration project delivery work schedules, timelines and deliverables;

• Owning and implementing the development of interfaces based upon our suite of web service APIs.

• Owning the testing, validation and delivery of specified integration project deliverables;

• Providing first-line highly technical integration support including troubleshooting and triage of critical issues in a complex product/systems environment;

• Maintaining and enhancing the platform integration processes and tools (including the web service catalog, support center and knowledge base);

• Interfacing with our sales team, engineering / operations team, and our reseller partner's account teams when needed, to coordinate key customer delivery activities;

• Working closely with our sales team, engineering / operations team, and our reseller partner's account teams to establish connectivity between our platform and our end customers systems;

• Providing customer feedback and submitting new enhancement requests to product management and engineering teams; and

• Becoming a leading subject matter expert in our advanced IoT LTE M2M networking platform and Smart Grid applications software and technologies.

Required Experience
  • 3-5+ years of experience in web-based solutions delivery and/or engineering roles
  • Strong technical skills, as well as the ability to work well with key partner technical resources
  • Strong cloud-based PaaS solution delivery & management experience
  • Strong organizational and project management skills
  • Must be self-directed, highly motivated, and able to exercise independent judgment
  • Exceptional initiative and creativity in the development of solutions for customers
  • Ability to balance and drive multiple simultaneous accounts to success
  • Working with A+ players

Technical Skills:

In-depth practical knowledge and work experience in the following areas:

• Linux

• SOAP and RESTful web services

• LAN/WAN Networked Systems

• General TCP/IP Protocols

• Three tier Application Architectures and Web Services Integration

• Network and Application Security Services (CA/PKI, TLS, IPSec, SELinux, etc.)

• Utility AMI, M2M/IoT (oneM2M), and 3GPP LTE knowledge and experience is a strong plus

• Travel requirements: 10 - 20%

This position requires a minimum of a Bachelors degree in Engineering or other technical discipline.

Company background:

Grid Net is a software company that develops the market leading Machine-to-Machine / Internet of Things (M2M / IoT) Software Platform for 4G LTE Networks, and a suite of advanced Smart Grid / Smart Home Application Software. Our PolicyNet software has been designed and developed using leading cellular communications and smart grid industry standards and specifications, and is commercially proven in large-scale, mission-critical advanced metering infrastructure deployments.

Integrated with leading electric power distribution network devices, the PolicyNet Smart Grid Applications software suite provides support for Advanced Metering, Distribution Network Monitoring & Control, Distributed Generation, Demand Response, Load Monitoring & Shaping, and Smart Home programs. Our software products and technologies products are available through our global resellers.

More information can be found on Grid Net at

Company Description
Global leader in advanced Machine-to-Machine / Internet of Things platform and application software.

San Francisco, CA


Mon, 25 Sep 2017 11:41:03 PDT