Manager, Workforce Development

Wisconsin Rapids, Wisconsin
Sep 28, 2017
Institution Type
Community College

Position Summary
Develop and coordinate the sale and fulfillment of customized contract training and technical assistance to serve the training requirements of Mid-State’s business and industry partners.  

Duties & Responsibilities
Develop relationships with district business stakeholders analyzing and assessing training; short and long-term incumbent workforce training; and technical assessment opportunities.

Develop and execute proposals and sales contracts serving the training and technical assistance needs of Mid-State district partners. Collaborate with district faculty for content expertise and availability.

Identify seminar, workshop, and continuing education needs and work with Continuing Education staff to develop training.

Participate in developing appropriate marketing/promotion of training offerings.

Assume role as Mid-State ambassador in promoting all Mid-State services and Mid-State foundation opportunities in the public and private setting. Typical associations may include chambers, economic development corps, workforce investment boards, local business organized groups, etc.

Direct and assist in coordinating delivery and evaluation of contracted services to ensure client satisfaction.

Assist in development and execution of contract pricing strategies.

Assist in sales goal development.

Recruit and onboard Workforce Development and Technical Assistance faculty (full and part time).

Ensure successful results in meeting divisional sales goals and goals associated with Outcomes Based Funding, Criteria Seven.

Accurately and systematically report outcomes.

Maintain client data.

Attend Mid-State advisory committee meetings.

Integrate client needs into WTCS Workforce Advancement Training Grants (WATG) as applicable; draft WATG for annual funding submission.

Promote and assist clients with Fast Forward Grants applications or other training grant programs that Mid-State will train for; work closely with college grant office.

Supervise, support, and evaluate the staff in areas of responsibility.

Other duties as assigned.

Bachelor’s degree in business administration, marketing, communications, sales, or related field from a regionally accredited institution required.  Master’s degree preferred.

Minimum of two years of successful industry selling experience required with contract training sales experience preferred.

Grant development and execution experience preferred.

Knowledge Microsoft Office products or ability to learn systems required.

Must possess excellent problem resolution, organizational, interpersonal, communication, and project management skills.

Must possess ability to:

  • Leverage relationships with internal and external partners to persuade key stakeholders to take action that will address customers' needs and advance sales.

  • Focus and manage individual performance by helping others set performance goals and then, track results and evaluate performance effectiveness.

  • Encourage others to implement better approaches to address problems and opportunities; lead the implementation and acceptance of change within the workplace.

  • Use appropriate methods and a flexible interpersonal style to build, motivate, and guide a cohesive team to complete team goals.

  • Set high goals for personal and group accomplishment; use measurement methods to monitor progress toward goals; tenaciously work to meet or exceed goals while deriving satisfaction from that achievement and continuous improvement.

  • Maintain effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjust effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.

  • Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.

  • Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self-impose standards of excellence rather than having standards imposed.

  • Demonstrate a positive attitude and approach toward work.

Must embrace Mid-State’s core values of student centeredness, commitment, accountability, respect, integrity, and exceptional service.

Compensation & Benefits
Compensation is dependent upon experience and qualifications.

Benefits include health, dental, and vision insurance; life insurance; short-term disability; long-term disability; paid time off and holidays; flexible spending account; Wisconsin Retirement System; 403(b) and 457; employee assistance program; educational assistance; and employee wellness program.

How To Apply
To be considered for this position, you must complete an online application.  You should have the following information available when completing an application:

  • Contact information (addresses, phone numbers)
  • Employment History
  • Education
  • Electronic copy of resume and transcripts

Application materials submitted via mail, fax, email, or in-person will not be considered.

Incomplete applications or applications noting "See Resume" will not be considered.

Please note that Mid-State’s main form of communication during the recruitment process is email.  In addition to receiving communications from email addresses with an domain, you may receive emails from  Please be sure to watch your inbox as well as junk, spam, and clutter folders.

Continuous recruitment with first review of completed applications starting Monday, October 9th.  Applications received on or after October 9th may be considered in a secondary pool.

Equal Opportunity
Mid-State Technical College, an equal opportunity employer and educator, does not discriminate on the basis of race, color, national origin, gender, disability, sexual orientation, or other applicable legislated categories, in its services, employment programs, and/or its educational programs and activities, including but not limited to admission, treatment, and access. Mid-State Technical College provides reasonable accommodations to assist persons with disabilities to access or participate in its programs and activities. The following person has been designated to handle inquiries regarding the nondiscrimination policies: VP-Human Resources, 32nd Street N, Wisconsin Rapids, WI 54494, Phone: 715-422-5325.

Optimize Your Online Application Experience
Below you will find a few technical tips to help ensure a positive and successful online application experience:

  • Be sure to fill in each field in the application.  You will receive an error message at the time of submission and your application will not be submitted if each required field is not filled in.
  • Avoid clicking the back, forward, or refresh buttons while applying.  Doing so will interfere with the submission and may result in data loss.
  • Clear your browser's temporary files/cache and cookies prior to beginning the application.
  • Disable pop-up blockers.
  • Do not bookmark or favorite the application.  Navigate to the careers site each time you wish to access your saved/submitted application.
  • Your application session will remain open for 24 hours assuming you do not close your browser.  To ensure submission, complete the application process within that time frame.
  • The following browsers are currently supported:

Internet Explorer 9, 10, 11
Google Chrome

  • The following operating systems are currently supported:

Windows 7 and 8, both 32-bit and 64-bit, as well as Mac OS 10.6 and greater.

If you experience issues in submitting your online application, please contact Human Resources at 715.422.5568.