Web Services Analyst

Asheville, NC
Sep 28, 2017
Institution Type
Four-Year Institution

UNC Asheville offers a small-college setting in one of the most scenic areas of the country. Our beautiful location provides the backdrop for career-minded professionals who value work and life balance. UNC Asheville employees embrace and reflect the university's core values of diversity and inclusion, innovation and sustainability as we build a respectful, vibrant, responsible and inclusive campus community.

The Web Services Analyst is responsible for the implementation and management of both existing and newly identified web-related software solutions, content management systems, MySQL/MSSQL resources, and Apache/Tomcat/IIS web servers. As a part of the Web Services Team (and in coordination with Communication & Marketing), this position will plan, design, and implement projects of varying complexity; both independently and as a team member. As applicable, this position will: serve as a campus-wide web consultant who will assist university departments in: identifying and involving appropriate university stakeholders; managing vendor relations; determining implementation timelines; directing and/or participating in the implementation of the project; developing testing/training environments; drafting Service Level Agreements and/or maintenance schedules; developing project documentation and lessons learned; and gaining signoff for project completion.

Following implementation, the Web Services Analyst will be in charge of managing all aspects of the given application, operating system, and any applicable hardware components. This position will anticipate the need for software and hardware upgrades and will work closely with key stakeholders in order to plan and schedule upgrades in order to minimize impact to the user community.

This position will be a primary contributor in the development of accessibility and security standards as they pertain to the web environment at UNC Asheville, and will play a large role in the development and revision of web-related policies.Preference will be given to those applicants with the following training and experience:
  • Bachelor's degree in Computer Science, or related field.
  • Proven native web authoring languages including: HTML, XML, CSS, AJAX, PHP, ASP, Perl, Python, SQL, mySQL, and/or JavaScript
  • Ability to function in a variety of server environments, database servers and application server technology.
  • Proven experience in setting up and administering a web server.
  • Proven proficiency using front-end development tools.
  • Experience in user-centered web design and architecture.
  • Familiarity with industry standards of usability and accessibility as well as state and federal statutes governing web content.
  • Demonstrated understanding of browser compatibility issues, site architecture best practices and standards applicable to web authoring.
  • Demonstrated knowledge sufficient to install and maintain and modify/customize the chosen content management system (Drupal) and the ability to use the CMS to manage such tasks as calendaring, photo galleries and video content, news archives, RSS feeds and other technology to enrich the user experience.
  • Demonstrated ability to create design prototypes from wireframe conceptual and functional prototypes.
  • Skills to organize and conduct workshops including assessment follow up.
  • Excellent written and oral communication English skills and a commitment to a team oriented approach to work.
  • Knowledge of the business processes of higher education.

Learn more about this vacancy, and apply online at http://jobs.unca.edu/. Applications accepted through October 8, 2017.

UNC Asheville is committed to equality and diversity of experiences for our students, applicants and employees. Qualified individuals are encouraged to apply regardless of socio-economic status, gender expression, gender and sexual identity, culture, and ideological beliefs. UNC Asheville is an Equal Employment Opportunity/Affirmative Action employer and will not discriminate against applicants and employees on the basis of race, ethnicity, national origin, religion, age, sex, sexual orientation, gender identity, disability, political affiliation, protected veteran status, genetic information, and any other legally protected status with respect to all terms, conditions, and privileges of university-sponsored activities, employment, and the use of university facilities.