Director-Institutional Research

Working Title Dir - Institutional Research

Job Summary

Eastern Washington University seeks applications for a Director - Institutional Research

The university's mission statement articulates EWU's focus on student learning and success as well as the commitment to providing students of diverse economic, cultural and regional backgrounds the opportunity to transform their lives through learning: EWU expands opportunities for personal transformation through excellence in learning.

Our commitment to students is straightforward: our goal is student graduation. Once accepted as an EWU student, we work with the individual, intentionally and strategically, to help them achieve their learning goals and progress efficiently towards an academic degree.

The Director is responsible for providing analysis, reports, recommendations, and forecasts in support of institutional management, planning, and enrollment management which will support and enable the university to meet its goals and commitments to our students.

This is a 12-month administrative position reporting to the Associate Vice Provost for Institutional Effectiveness.

Screening of applications will begin October 16, 2017; applications will continue to be accepted after the screening date and until further notice. All materials will be held in strict confidence, and references will not be contacted without candidate notification.

Our region boasts over 220 days of sunshine per year, with a full-four season climate. Average temperatures are a high of 83° in the summer and 34° in the winter. Average annual snowfall is 49 inches, and we have affordable skiing at five regional resorts. We offer a great diversity in outdoor recreation opportunities - lakes, rivers, mountains and trails, plus over 35 public and private golf courses.

Downtown Spokane is clean, safe and beautiful; more than half of its buildings are on the Historic Register, and we have the country's 2nd largest urban waterfall. Spokane offers a lively arts, entertainment and sporting scene. Our many cultural attractions and conventions bring nearly three million visitors a year.

Spokane appears on multiple lists of “Best Places to Live,” and it's easy to understand why. Good schools, a robust economy and low unemployment, no state income tax, boundless recreation opportunities, and affordability (the median price of homes currently listed in Spokane is $169,000).

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Diversity Statement

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Conditions of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university fund or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 18. Successful applicant will be required to pass a background check.

Physical Demands

Optional: Contact Saundra Godin in Human Resources at to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical demands.

Required Qualifications:
  • Master's degree in related area and/or equivalent experience/training
  • Minimum of 5 years of related experience
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.

Preferred Qualifications:
  • Doctoral degree in data science, institutional research, quantitative social science, education, statistics, or related area.
  • Experience in designing, conducting, interpreting, reporting and explaining data analysis.
  • Experience programming using a major statistical package such as JMP, Minitab, SPSS, or Mathmatica and experience with Activity Based Costing methods and models, predictive analytics, and/or course demand modeling.
  • Thorough experience and knowledge in data collection and analysis techniques, statistics or social science research techniques, knowledge of organization-specific computer application programs; knowledge or organizational principles and procedures involved in handling sensitive data (for example, Family Educational Rights and Privacy Act (FERPA).
  • Experience working with internal and external constituents to identify and clarify data requests and select appropriate data, analysis techniques, and deliverables within given timelines.
  • Able to provide good judgment, decision-making, and problem solving.
  • Knowledge of principles and procedures involved in handling sensitive data including survey responses and personally identifiable information.
  • Ability to present complex findings and recommendations in a clear concise manner both in writing and verbally.
  • Active listening, critical thinking, good interpersonal skills and ability to work on multiple projects concurrently while abiding deadlines.
  • Knowledge of common institutional research reports, external surveys, and governmental obligations.
  • Experience working with faculty and leadership on a university or college campus.
  • Familiarity with data mining.
  • Knowledge of database development, strategy, and data management.
  • Familiarity with data management and reporting tools such as Cognos, Stata, DB Visualizer, SQL and similar tools.
  • Knowledge of higher education issues related to student success and/or first-generation, low income, and/or underrepresented minority students.

Other Skills and Abilities: