Student Recruitment and Enrollment Specialist

Denver, USA, Colorado
Sep 27, 2017
University of
Faculty Jobs
Position Type
Alt-Ac & Post-Ac
Institution Type
Four-Year Institution

The position is also responsible for meeting student retention and enrollment benchmarks in assigned programs by pro-actively providing superior, student-centered academic coaching and advising on issues directly and indirectly related to students' academic planning, progress, and performance.

Student Advising/Retention Management

  • Provide student retention leadership in assigned programs by meeting or exceeding student persistence, retention, and enrollment benchmarks through implementing a student retention plan, closely monitoring plan performance, pro-actively implementing adjustments when necessary, and reporting outcomes.
  • Effectively utilize academic performance software to monitor student academic progress, identify those at risk of stopping or dropping out, and pro-actively provide them with resources to ensure persistence, retention, and academic success.
  • Serve as the primary point of contact throughout a student's lifecycle (acceptance through credential completion).
  • Using both developmental and intrusive academic advising approaches, support student academic achievement and enrollment persistence and retention at all stages of the student life cycle. Pro-actively build and maintain strong relationships with all active (current and stopped-out) students in assigned programs to ensure successful completion of their programs.
  • Effectively lead and manage routine, core functions of student retention, including assisting in the development (and subsequent approval of) degree plans and monitoring and managing of course enrollments.
  • Effectively and pro-actively use permissions with Banner (DUs Student Information System) to record student progress, provide feedback/updates regarding student outreach, indicate student issues, changes to degree plans, course of study, etc.
  • Engage with faculty, academic directors, student services, and University Colleges Academic Quality Development Team (AQDT) to address student academic performance issues and support student achievement and success.
  • Ensure students are aware of graduation procedures and policies, all academic requirements are met, and graduation reviews are complete. Participate in UCOL commencement ceremonies.
  • Aggressively track, monitor, and communicate with withdrawn and stopped-out students to promote and achieve their re-enrollment in courses.
  • Possess strong working knowledge of resources on campus for overall student success, including, but not limited to, financial aid, career services, international student services, and writing center.

Student Recruitment Management

  • Provide leadership in student recruitment for assigned programs by developing an annual recruitment plan and meeting or exceeding term and annual recruitment goals.
  • Pro-actively and assertively contact inquiries through a variety of communication channels, and cultivate/enhance enrollment interest through the point of application and after acceptance.
  • Meet with prospective students.
  • Determine and understand prospective student needs, educational and career interests/goals, other germane information, and offer compelling connections between those goals and enrollment in UCOL programs
  • Effectively use customer relationship management software to support and enhance recruitment outreach, including documenting student contacts, setting future appointments/contacts, communicating with inquiry groups, etc.
  • Develop reports and monitor data to track recruitment performance and enhance recruitment strategies (e.g. yield management, forecasting, etc.) in assigned programs
  • Develop, execute, and assess monthly recruitment webinars for prospective students
  • Collaborate with appropriate academic director to develop, execute, and assess an annual recruitment-event plan that maximizes prospective student interest and inquiries for assigned programs, including national/industry trade shows, corporate HR fairs, job and education fairs, professional/industry meetings and events, etc
  • Effectively and professionally represent DU/UCOL at events and, as needed, transport, set-up, and dismantle recruitment booth solutions
  • Create and maintain relationships and partnerships in the professional communities of assigned programs to build awareness of DU/University College and drive student recruitment
  • Manages annual recruitment budget for assigned programs, and ensures expenses do not exceed budget
  • Develop, execute, and assess monthly recruitment webinars for prospective students
  • Knowledgeable about academic content within assigned academic program(s), is aware of industry events/trends/employment within assigned programs, and knowledge of regulatory and professional processes and policies governing DU-specific, federal financial aid, veteran's affairs, and international students
  • Knowledgeable about all University College programs
  • Some out-of-state and regional travel required
  • Performs other tasks, as required, in support of University College and the Enrollment Management Team
  • Participates as enthusiastic member of the Enrollment Management team, which is accountable for new student recruitment, student retention, and enrollment
  • As necessary, willingly works non-traditional hours required to effectively recruit and advise adult students who reside across the United States

Required Qualification

  • Bachelor's degree
  • Two years' educational recruitment, student coaching, or applicable sales experience

Preferred Qualification

  • Master's degree
  • Experience recruiting and coaching graduate/adult students