Enrollment Manager, School of Education

Miami, FL
Sep 27, 2017
Institution Type
Community College

Job Title Enrollment Manager, School of Education
Job ID 996745
Location InterAmerican Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Job Details

Job Family
ADMIN - Professional Exempt Contractual (PEC)
$62,300- $77,875
Reports To
School Director
Closing Date
Open Until Filled
FLSA Status
Exempt - Not Eligible for Overtime Compensation

Job Summary

This position is responsible for a broad range of duties associated with the operation of the School of Education (SOE) College-wide, including overseeing the areas of advisement, student academic support, and recruitment and retention activities. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College's District Board of Trustees.

Duties & Responsibilities

  • Provides leadership to advisors at the School of Education and oversees the SOE advising process
  • Oversees college-wide recruitment and retention activities for the SOE by arranging and attending recruiting fairs and open houses
  • Plans and conducts interactive monthly advisement trainings with SOE advisors and general advisors on multiple campuses
  • Selects, interviews and hires personnel with appropriate credentials and demonstrated effective interpersonal skills
  • Reviews student applications for admission to baccalaureate programs
  • Visits multiple campuses on a weekly basis to oversee advising processes and procedures
  • Works cooperatively with different departments to troubleshoot registration issues
  • Provides assistance in training general advisors and maintains and develops a user-friendly training handbook
  • Conducts performance evaluations for SOE advisors
  • Coordinates student support by serving as primary contact to resolve student issues, arranging for supplemental student academic support and acts as a liaison with the appropriate SOE Chair regarding student issues
  • Makes suggestions for improvement in SOE advisement, student academic support, and recruitment and retention activities
  • Performs other duties as assigned

Minimum Requirements

  • Master's degree and three (3) years of related experience in customer service; or Bachelor's degree and seven (7) years of related experience in customer service
  • All educational degrees must be from a regionally accredited institution
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Knowledge of Microsoft office software and specific computer programs related to area of responsibility
  • Knowledge of School of Education programs and course sequences
  • Knowledge of Florida Department of Education teacher preparation program requirements
  • Possess excellent organizational, interpersonal, and communication skills (both oral and written)
  • Ability to prioritize and organize multiple tasks to meet deadlines
  • Ability to work effectively in a team environment
  • Ability to work and lead effectively in a multi-ethnic/cultural environment with students, faculty and staff
  • Ability to work a flexible schedule to include evening and weekend assignments


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