Assistant Director, Buildings Operations

Winston Salem, NC
Sep 27, 2017
Institution Type
Four-Year Institution
Assistant Director, Buildings Operations

*Cover letter is required with application.*

Summary: The Assistant Director, Building Operations performs a variety of tasks and functions to assist with carrying out day-to-day and event management operations for all athletic programs, non-intercollegiate athletic events, and a variety of other events with an emphasis on the basketball arena.

Essential Functions:

  • Leads conversion manager for the LJVM Coliseum to include set-up and tear down from events.
  • Plans and executes 100+ events annually (i.e. concerts, conventions, performances, trade shows, athletic events, corporate, and other special events).
  • Assists with and oversees management and conversions of events held in Bridger Field House, David F. Couch Ballpark, McCreary Tower and other athletic facilities, as needed.
  • Assists with revenue development within the Athletic Department to include the acquisition of new non-intercollegiate events.
  • Negotiates contracts and agreements with event organizers, hosts, managers, and agents under the consultation of Athletics’ Leadership.
  • Serves in a support role for preparations and game management of all home football games, men’s and women’s basketball games, and other intercollegiate athletic events.
  • Establishes and maintains effective working relationships with clients, tenants, Athletic Department members, entertainment industry, city officials, community, and civic organizations to encourage continual and regular use of the basketball arena.
  • Assists with tracking and managing the Declaration of Restrictive Covenants and Conditions pertaining to the basketball arena.
  • Evaluates facility practices and recommends improvements to better serve clients and the facility, and improve the efficiency and safety of event management.
  • Develops and updates documents, policies, and procedures.
  • Coordinates facility maintenance with athletic turf and facilities department to ensure competitive condition.
  • Coordinates with security contractor to ensure facility is secured 24/7.
  • Assists with capital projects as assigned by the Athletics’ Leadership with emphasis on basketball arena projects.
  • Hires and organizes employees necessary to prepare facilities for the constant fluctuation of events.
  • Supervises student workers, interns, and contracted staff for events.
  • Assists in the game management for all postseason NCAA or ACC events.
  • Assists with monitoring athletic facility usage for all summer camps.
  • Accountable for designated event and department budgets which may include handling of cash and charge cards.
  • Assists in the implementation of customer service section of the Athletic Department’s Strategic Plan.
  • Reports any potential ACC and NCAA rules violations to the Director.
  • Assists with providing instruction, direction, and problem solving assistance to event management staff.
  • Supervises all interns, game day staff, volunteers and student assistants.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree plus two years of related experience, an equivalent combination of education and experience, or five years of work experience in a directly related capacity.
  • Medium work: exerting up to 50 pounds of force occasionally and/or 20 pounds frequently, and/or 10 pounds of force constantly to move objects. Subject to inside and outside environmental conditions; subject to extreme heat and cold; subject to hazards and atmospheric conditions; subject to oils; exposed to infectious diseases.
  • General knowledge of ACC and NCAA policies and regulations as they pertain to tournament operations, management, and activities.
  • Ability to communicate with various constituents, general public, students, coaches, and administrators.
  • Excellent verbal and written communication skills.
  • Strong work ethic.
  • Outstanding interpersonal and community relations skills and the ability to communicate and work effectively within a diverse community.
  • Exceptional knowledge of budget preparation and fiscal management.
  • Ability to use independent judgment and to manage and impart information to a range of clientele and/or media sources.
  • Proficiency in the use of computer/social media for technical and communications applicants.
  • Working knowledge of AutoCAD software.
  • Ability to foster a cooperative work environment.
  • Exceptional planning, organizational, time management and critical thinking skills.
  • Ability to coordinate and organize a workforce of up to 25 people.
  • Project management and leadership skills.
  • Ability to work evenings and weekend hours.
  • Ability to meet the requirements of the University’s automobile insurance.
  • Experience driving fork lifts, scissor lifts and other heavy-duty machinery.

Preferred Education, Knowledge, Skills, Abilities:

  • Previous experience working within an intercollegiate athletic program and a multipurpose facility in the event management area.


  • Responsible for own work.
  • Manages staff/student workers.


This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.

Winston Salem, North Carolina, United States



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