Chief Information Officer

Location
Stanford
Posted
Sep 26, 2017
Institution Type
Four-Year Institution


Stanford University

Chief Information Officer

Job Number:
76468

Overview Stanford is a world class research university located in the heart of Silicon Valley. The university seeks a Chief Information Officer (CIO) for an unparalleled opportunity to help create Stanford's digital future.

Through the effective and innovative use of technology and data the university will: improve the efficiency of its operations; enhance the impact of its programs; create new knowledge; and strengthen competitive advantage in teaching/learning, research, and health care. The CIO will lead the university's IT governance, including the CIO council, and directly manage University IT which includes infrastructure, business and administrative systems, shared services, and information security programs.

For this executive position, the university seeks an extraordinary leader: with demonstrated successes leading information technology in large, complex organizations; the ability to lead change through intellect, influence, and persuasion; and the commitment to the university's mission of education/learning, research, health care, and community and global service.

The CIO will report to Stanford's Vice President for Business Affairs, Randy Livingston.

About Stanford University Stanford University, founded in 1885, today comprises seven schools and 18 interdisciplinary institutes with more than 16,000 students (7,000 undergraduate and 9,000 graduate), 2,100 faculty and 1,800 postdoctoral scholars. Stanford is an international institution, enrolling students from all 50 U.S. states and 91 other countries, and with education and research activities in many countries across the globe.

The university's annual revenue is approximately $6 billion including $1.6 billion of research funding; the endowment is $22.4 billion dollars, one of the largest in the country.

See http://facts.stanford.edu/pdf/StanfordFacts_2 017.pdf for information about the university.

Computing at Stanford Information technology is widespread across the university with both centralized University IT and a variety of decentralized IT units supporting schools, research units, and health care entities. University IT is the centralized IT group that provides infrastructure, applications and services directly and in concert with the decentralized IT organizations. The CIO has direct management responsibility for services and results of the centralized organization, and provides university- wide leadership in IT governance, strategic use of IT, and IT security.

This centralized/decentralized model supports the complexity of Stanford University, home to one of the most extensive computing environments of any university worldwide. SUNet, the

Stanford University Network, includes 258,400 active devices with Internet protocol addresses. SUNet transports 100 terabytes of incoming data and 95 terabytes of data outgoing between Stanford and the Internet each day. Stanford has 49,600 email accounts and delivers about 1.6 million incoming mail messages daily. Stanford has been a leader in computer use, research, and instruction and the evolution of MOOCs, or “massive open online courses,” as well as flipped classes and technology-rich learning spaces. More than 6 million people have enrolled in Stanford's free online courses since they were first offered in 2011.

The four operating units within centralized University IT include the following: (https://uit.stanford.edu/)

Administrative Systems (AS) implements and maintains information systems that support university operations. These systems include enterprise business applications (Oracle, PeopleSoft, SeRA, OBIEE, etc.) and Stanford's email and calendar service, as well as underlying authentication, directory, registry, and data integration services. AS builds and maintains the enterprise data warehouse and develops reports and dashboard interfaces. The group also provides centralized system administration and storage services to support the needs of individual schools, departments, and business units. (https://uit.stanford.edu/organization/as)

IT Services manages the university's network and communications infrastructure, as well as campus data center facilities. In addition, IT Services provides a wide range of technology services and related applications that support campus research, learning, teaching, and advanced patient care. These include research computing infrastructure, web hosting and development, and desktop/end user technical support. Additional technology services are provided by decentralized IT units, and IT Services leads efforts to coordinate the selection, purchase and deployment of technology platform solutions among central and decentralized units. (https://uit.stanford.edu/organization/it-services)

The Information Security Office oversees the Stanford community's efforts to protect its computing and information assets and to comply with information-related laws, regulations, and policies. The group manages security tools and technology. The ISO also provides information security training, evaluations, and best practice recommendations for the campus network and community. The Chief Information Security Officer has dual reporting into this role of CIO and the university's Chief Risk Officer.

(https://uit.stanford.edu/services/category/security) Shared Services provides strategic leadership and operational expertise in communications and relationship management, finance, service management, and vendor management in support of all services provided by University IT. This includes establishing supportive partnerships with Stanford's schools and organizations; keeping clients informed of additions and changes to the Stanford IT landscape; designing a consistent and reliable framework for all our services; and establishing partnerships with vendors that benefit the broader Stanford IT community. (https://uit.stanford.edu/organization/shared-services)

The university's decentralized computing capability is driven by IT departments across the university community including the School of Medicine, Stanford Graduate School of Business, SLAC National Accelerator Laboratory and the other schools. In addition, there are sizable IT groups in Land, Buildings and Real Estate, Residential & Dining Enterprises, Stanford Alumni Association/Office of Development and others. Lucille Packard Children's Hospital and Stanford Health Care are subsidiaries of Stanford University and, combined with the School of Medicine, comprise Stanford Medicine. The two hospitals have their own IT departments, though use telecommunications services and collaborate on information security provided by University IT. The three CIOs of Stanford Medicine and the University CIO collaborate on the coordination of IT across Stanford Medicine. Use the following links to learn more about some of the activity nodes.

Responsibilities of the CIO The CIO will serve as the senior information technology advisor to Stanford's leadership on issues related to university wide IT strategic planning, policies, technology investments, and risk management. This responsibility will also include identifying opportunities to enhance effectiveness, increase efficiency, and gain competitive advantage in administration of the university as well as education, research, and health care. Examples may include:

  • Providing vision of how technology can drive better delivery of Stanford's mission, while balancing the need to keep current technology operations at this scale running efficiently.
  • Leading the discussion and review of what technology, systems, and data can be efficiently and securely moved to the cloud (and the related changes in business processes, work flow, and staff requirements) and what computing should remain managed within the university.
  • Identifying and defining opportunities to deliver systems to improve the efficiency of university operations, improve user experience/satisfaction, and improve compliance and reduce risk.
  • Contributing to new research possibilities through advanced computing and data analysis and enhancing research computing to give investigators competitive advantage in securing research funding in an ever tightening funding environment.
  • Establishing and communicating key criteria to evaluate which services should be provided centrally versus by distributed units to reduce redundancy yet provide the support that the Stanford community needs to achieve their mission.
The CIO will serve as a spokesperson for the University on matters related to university information technology and services. The CIO is also responsible for ensuring the development and communication of university information technology policies, standards, and procedures for all computing at the university. The CIO is instrumental in leading the efforts to influence and bring about change in an organization of this scale.

The CIO is directly responsible for the strategic leadership and management of University IT (UIT) with approximately 500 technical and non-technical professionals and an annual budget of $150 million. This includes responsibility for driving UIT's technical direction; its service strategies, including continuous service and process improvement based on an IT Service Management framework; and its financial management, including budget planning and financial performance.

The CIO is responsible for all aspects of staffing and talent management for UIT, including fostering and leading a unified IT culture with high performing teams; assessing current and future staffing needs and planning appropriately to meet those needs; and promoting appropriate training, mentoring, on-the-job experiences, and other professional development opportunities.

Under the broad umbrella of the foregoing responsibilities the CIO will lead IT efforts on a variety of specific topics such as:

  • Developing, enhancing and maintaining the networking and telecommunications infrastructure and services for the university, and telecommunications services for the hospitals.
  • Operating the university's enterprise data centers and electronic communication hubs (ECHs) including providing systems and database administration services.
  • Implementing and supporting enterprise systems including Oracle Financials, PeopleSoft Campus Solutions, PeopleSoft Human Resources, Oracle Business Intelligence, Oracle Enterprise Asset Management, Stanford Electronic Research Administration (custom), ServiceNow, systems for authentication and single sign-on, and others.
  • Developing and supporting enterprise data warehouse and reporting solutions.
  • Deploying state-of-the-art information security systems and measures to mitigate cyber threats.
  • Ensure sustainability of disaster recovery plans and business continuity plans for university wide IT services.

The successful candidate must be both effective executive leader who can lead IT vision and transformation across the university and a strong manager for centrally provided IT services. This “duality of capability” is critical to success as Stanford's CIO who must partner with stakeholders to integrate business and technology strategies to support and enhance the university's mission, campus-wide.

The successful candidate will have many of the following experience, capabilities and personal attributes.

  • A visionary leader who can guide technology direction through influence, to unify and inspire a complex organization of stakeholders, direct staff and matrixed team.
  • The ability to create an IT culture to recruit, retain and develop IT talent in competitive Silicon Valley.
  • Success as a collaborator, relationship builder, influencer and change agent, demonstrating strong interpersonal skills and ability to build coalitions and collaborative working relationships with a broad range of diverse individuals and groups to achieve results.
  • Comfort working in and creating organizational change in an ambiguous, decentralized enterprise.
  • Broad technical knowledge, ideally with understanding of emerging IT trends such as cloud computing, cybersecurity and data analytics.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.



Job: Information Technology Services

Location: Business Affairs
Schedule: Full-time
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.






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