Auxiliary Services Operations Supervisor

Sep 26, 2017
Institution Type
Community College

Auxiliary Services Operations Supervisor

Closing Date/Time: 10/13/2017
Salary: $70,951.00 - $84,719.00 annually
Job Type: Full Time
Location: Stockton, CA
Department: Auxiliary Services


Responsibilities and Duties

  1. Supervise and provide leadership for The Market operations including but not limited to staffing, vendor relations, purchasing, and coordination with other District departments.
  2. Assist the Director to develop and implement short and long-term goals for the Auxiliary Services department with emphasis on the operations of The Market.
  3. Supervise, train, schedule, and evaluate the performance of assigned staff; oversee the selection of employees.
  4. Assume day-to-day supervision and oversight of the Bookstore and/or Food Service operations in the absence of the Director.
  5. Assist to oversee Food Service operations, as requested; schedule, supervise and evaluate staff, review and approve catering requests, coordinate catering events and maintain purchasing and inventory controls.
  6. Ensure compliance with State, Federal and local laws, state licensing, and permitting requirements; interpret and enforce regulations and policies as required; develop and implement procedures to ensure smooth operations and compliance with District policies and procedures.
  7. Address and respond to vendor and customer issues and concerns, demonstrating superior customer service; investigate issues, develop and implement solutions, and follow up, as required.
  8. Coordinate with Campus Police to endure the health and safety of staff, vendors, and the public for The Market operations; develop and coordinate The Market emergency response plans; coordinate with the facilities, maintenance, and grounds departments to ensure that facilities are clean and operational.
  9. Supervise booking The Market vendor spaces; ensure compliance with established policies; respond to issues and concerns as required.
  10. Supervise, review and sign The Market daily sales and cash reconciliation reports to ensure adherence to District fiscal policy regarding credit cards and cash handling.
  11. Monitor the budget for The Market; approve expenditures; review financial reports and statements; manage service contract; oversee and control purchasing of equipment and supplies; coordinate expenditures with the Director to ensure compliance with the budget.
  12. Compile data, prepare and submit related reports as required by Fiscal Services, the Foundation, the District, and local, county and federal agencies.
  13. Assist to assess the profitability of The Market and implement strategies to increase the profitability of the operation.
  14. Market and promote The Market through the use of flyers and advertising; compose and run weekly and distribute flyers, as needed.
  15. Attend and conduct a variety of meetings as needed; participate in assigned committees; attend workshops, conferences and training, as required.
  16. Perform other duties as directed.


Knowledge of:

  • Open market concepts and practices.
  • Retail operations business management principles and practices.
  • Principles of management and supervision.
  • Cash management and inventory control methods.
  • Standard office practices and procedures.
  • Accounting and financial record keeping.
  • Inventory practices and procedures.
Ability to:
  • Plan, organize and direct the daily operations of an open market business.
  • Maintain accurate store records consistent with generally accepted accounting practices.
  • Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
  • Lead, supervise, and evaluate assigned staff.
  • Exhibit excellent customer service skills.
  • Communicate effectively both orally and in writing.
  • Operate standard office equipment including computers and point-of-sale cash registers.
  • Work independently with little direction; meet schedules and timelines.
  • Consistently work a weekend schedule.
  • Work cooperatively with those contacted in the course of business.
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, linguistic, ethnic backgrounds and disabilities of community college students and staff.
  • Work outdoors in extreme temperatures; exposure to heat, cold, and noise.
  • Bilingual Spanish, highly desirable.
Education and Experience Requirements:
Associate's degree from an accredited college or university with course work in business administration or related field. Experience:
Two (2) years of related responsible experience in retail or food service management. Experience includes at least one (1) year of leadership or supervisory experience.

Direct experience may be substituted on a year to year basis for education. A minimum of high school education or equivalent is required.

Supplemental Information

Copies of transcripts are required with application.

To apply, visit

The San Joaquin Delta Community College District provides access to its education programs and activities and makes all employment decisions without regard to national origin, religion, age, sex, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or any other legally protected category. The District’s prohibition against sex and gender discrimination includes sexual harassment and sexual violence.

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