Entry Level Computer / Network Technician

All Computer Solutions, Inc
Portland, ME
Sep 23, 2017
Jobs Outside Higher Education
Software & Technology
Institution Type
Outside Academe

Job Description

Provide onsite & remote Level 1 help desk / technical support in Windows & Mac environments

Monitor backups & performance of customer networks & systems

Work with vendors to provide application support

Work efficiently, productively, and safely without direct supervision

Follow documented & established processes and procedures

Follow all policies and procedures with respect to security and confidentiality of customer networks

Required skills: excellent verbal & written communication, technical problem research & resolution, strong attention to detail, high performing team player


A + Plus Certification or MCP and above

Technical college or Associates degree


Full-time, salaried position

Normal working hours are 9:00 to 5:00, Monday-Friday

After hours work may be required to provide customer support


Annual salary is negotiable (bi-weekly pay period)

30-90 day probationary period

Annual performance review


Nine paid holidays: New Year's, MLK, President's, Memorial, Independence, Labor, Veterans,

Thanksgiving, and Christmas

Compensatory time will be given for scheduled or emergency work required to be done on a weekend or holiday

After one year, one week paid vacation, accruing at the rate of .416 days per month

After three years, two weeks paid vacation, accruing at the rate of .833 days per month

Unused vacation time cannot be carried forward to the following year

Unpaid leave (for excused absences) to be negotiated

There is no health benefit provided

Parking may be provided in designated lot in Portland

A smartphone & data service may be provided

Hardware & software for use at home for testing & remote support may be provided

Company Description
Since 1992, All Computer Solutions has provided businesses across North America with over $35M of technology solutions. We focus on High Availability and Disaster Tolerance Solutions for continuous availability for Windows based applications and services.

Fault tolerant or assured availability solutions provide continuous, 24/7 computing, even in the event of a hardware or software failure. Maintaining the state of the application can now be done on Windows and Linux platforms.

As an experienced system integrator, we are certified to deploy many of these products. All products incorporate proven technologies that make up our total solution approach delivering "zero downtime" to business-critical services.

Portland, ME


Fri, 22 Sep 2017 10:13:44 PDT