Sr. Specialist Talent Development

Location
Houston, TX
Posted
Sep 23, 2017
Institution Type
Community College
The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We're proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

We are currently seeking a Sr. Specialist of Talent Development who will advance the institution's proud tradition of excellence in academics, student life and community service.

The Opportunity

You: You enjoy working with employees to identify any gaps in knowledge or skills, and devising ways to bridge those gaps.

Your mission: We'll rely on you to design, develop content for, facilitate and monitor educational programs that will ensure employees have the knowledge to proficiently perform their jobs and achieve business objectives.

A typical day: A business client may have asked you to help develop an educational program for his or her department, which means you spend part of your day in that department observing staff in their work environment. You'll return to your office to summarize your observations and develop recommendations. Later on, you may conduct a performance-based measurement assessment to evaluate an instructional program or finish up a quick-reference guide. In addition, you always take the time to stay on top of new trends and innovations in instructional design.

Location

Houston is a city with limitless possibilities:
  • Third-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55.
  • 145 languages are spoken here.
  • Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
  • Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo.
  • The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
  • World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation's top institutions.
  • With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene.
  • Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

If this sounds like the role for you and you're ready to join an amazing team, please apply right away. It is the policy of the Houston Community College System to provide equal employment opportunities without regard to race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. Individuals with disabilities, who require special accommodations to interview, should contact the Employment Services Office at (713) 718-8565.

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

SUMMARY

Responsible for designing and delivering standard and complex training content geared toward specific areas of learning that may be part of a larger curriculum or educational project. Utilizes instructional systems design (lSD) to develop content, facilitates training and monitors educational programs for adult learners; to ensure employees in department/office areas and business functions have the knowledge to proficiently perform their jobs and achieve business objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  1. Identifies and defines employees' skills gap and education needs to increase employee performance and achieve business objectives;
  2. Gains understanding of learning objectives and content for educational programs by communicating and working collaboratively with business clients and subject matter experts, observing performance in the work environment, and referring to technical job specifications and/or standard operating procedures;
  3. Participates with business clients, project team members, and subject matter experts in requirements gathering and business analysis to document functionality and standard operating procedures for end user educational materials;
  4. Develops and maintains course content utilizing adult learner methodology (i.e. ADDIE) for the intended audience;
  5. Integrates best practices, communication, and change management strategies into educational initiatives;
  6. Utilizes instructional systems design (lSD) to author and update educational materials and programs;
  7. Deliverables may include: Instructional related documents, curriculum outlines, course content, procedural manuals, handouts, job aides, quick reference guides, presentations, websites, audio/videos, graphics/images, simulations, interactive e-learning courses, exercises, skills packages, and mobile learning applications;
  8. Creates and conducts performance based measurement assessments, utilizing Microsoft Office suite and other applicable learning management tools, for objective evaluation of instructional programs;
  9. Delivers educational programs in college and office settings via formal and informal methods such as: Hands-on, instructor led, virtual classroom, simulations, e-Learning, mobile, audio/video, embedded/on-the-job (OJT) learning, leaders as teachers, social learning, on-demand/self-led, and partnering with educational institutions;
  10. Program responsibilities could include: COPP, CLP, GNEO and/or EHEP;
  11. Implements higher-level learning evaluation models (I.e. Kirkpatrick's five levels of evaluation) to be used for employee performance management;
  12. Remains current on learning and development and instructional design topics; including emerging technologies, techniques and methodologies to develop new knowledge and share information with colleagues to ensure ongoing improvement of educational programs geared toward increasing employee proficiency; and
  13. Travel between HCC campus locations.


QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

Working intermediate practitioner level skill employee training, instructional design, survey design, and learning evaluation.

Working intermediate practitioner level skill in Microsoft office suite of products as well Adobe suite of design applications, SharePoint, and current learning management and authoring software.

PeopleSoft experience preferred. Previous managerial experience preferred.

EDUCATION

Bachelor's degree from an accredited institution is required. A Master's degree is highly preferred.

Degrees in adult learning, instructional or technology design preferred.

Adult Learning Certifications preferred.

EXPERIENCE

Three (3) to five (5) years of experience related to training with at least two (2) years of experience developing and delivering training programs.

KNOWLEDGE, SKILLS AND ABILITIES

Must possess working knowledge of adult learning theory and instructional systems design methodology (such as ADDIE), and higher-level learning evaluation models (I.e. Kirkpatrick's five levels of evaluation);

1. Must possess working knowledge of adult learning theory and instructional systems design methodology (such as ADDIE), and higher-level learning evaluation models (I.e. Kirkpatrick's five levels of evaluation);

2. Accountability:

• Takes responsibility for own actions and accepts responsibility for decisions, actions, mistakes and for "making it right"

• Motivation to perform one's job in a careful, thorough way, using prescribed procedures to meet commitments;

3. Communication & Information Sharing (ALL):

• Comprehends written materials;

• Presents ideas, thoughts, and concepts clearly and concisely when writing or speaking;

• Ability to actively listen, understands, and then responds when interacting with individuals and groups;

4. Community & Good Neighbor Orientation:

• Demonstrates actions that support the community and the environment;

5. Continuous Improvement:

• Motivated to add value by finding and implementing better, more efficient and more cost-effective ways of completing work; is proactive;

6. Initiative:

• Ability to be proactive; having the energy, aptitude and motivation to begin an activity relating to personal and work objectives;

7. Learning Orientation:

• Desire to constantly learn new skills and develop competencies that will improve performance and effectiveness; desire to build deep understanding of one's work, business and role within the organization; and

8. Teamwork & Collaboration:

• The ability to participate and work with others as part of a team to accomplish common goals.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.



This job description may be revised upon development of other duties and changes in responsibilities.

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