Coordinator, Campus Visits
Job Title Coordinator, Campus Visits
The Coordinator, Campus Visits oversees the daily operations of the campus visitation programs, which include tours, Eagle EXPO, and other events. The Coordinator interacts regularly with prospective students and their families to articulate the mission, values, academic majors, admission processes, campus activities, and all other aspects of student life at Florida Gulf Coast University. Provides positive and exciting leadership, development, and oversight of student team members.
Bachelor's degree from an accredited institution in an appropriate area of specialization.
Two years of experience in welcome center operations, admissions, public relations, or event coordination.
Experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint and Outlook).
Valid driver license.
Four years of admissions office experience in a higher education setting.
Experience with public speaking, recruitment, and public relations.
Experience supervising student staff.
Bilingual in Spanish
Knowledge, Skills & Abilities
Knowledge of principles and processes for providing high levels of customer serve with a demonstrated commitment to improving processes.
Knowledge of or ability to learn Banner Student System and Ellucian Recruiter.
Excellent interpersonal, oral and written communication skills.
Strong organizational skills and an ability to maintain enthusiasm and positivity in stressful situations.
Skill in public speaking and delivering presentations to individuals and groups.
Ability to maintain current knowledge of academic majors, admissions processes, campus activities, and all other aspects of the student campus experience.
Ability to accurately prepare and maintain records, files, and reports.
Ability to establish and maintain a good rapport with university faculty, staff, students, and the general public.
Ability to work successfully as both a member of a team and independently with minimal supervision.
Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
Ability to work evenings, nights and weekends as necessary.
Ability to effectively manage the work of others by providing information, guidance and motivation.
Salary Range $35,000 - $39,000
Essential Job Duties
•Oversees the scheduling, promotion and operations of the campus visitation programs including management of the Welcome Center front desk.
•Plans, coordinates, and implements all activities and programs related to the on-campus recruitment visitation program.
•Assists in the planning and implementation of both on and off-campus admissions and recruitment events.
•Oversees and assists with scheduling tours for prospective students. Ensures confirmation and follow-up communication of campus tour appointments.
•Provides thorough and accurate communication with prospective students and their families regarding academic majors, admissions processes, university services and campus life, as well as information of the local community and resources.
•Enters prospect information into Ellucian Recruiter accurately and timely.
•Serves as primary contact to plan and facilitate special group tours, including high school student groups, guidance counselors, and community organizations.
•Recruits, hires, trains, and supervises part-time student employees. Maintains work schedules, timesheets, and payroll action forms.
•Designs and implements visitor satisfaction surveys. Monitors Welcome Center metrics and tracks information requests, campus tour requests, and tour participants.
•Assists in the review of policies and procedures and makes recommendations to meet department objectives and align operations with the university strategic plan.
•Performs other job-related duties as assigned.
Posting Detail Information
Posting Number PS328P
Open Date 09/22/2017
Close Date 10/15/2017
Open Until Filled No
Special Instructions to Applicants
Required fields are indicated with an asterisk (*).
- Do you possess a bachelor's degree or higher from an accredited institution in an appropriate area of specialization?
- Do you have two or more years of experience in welcome center operations, admissions, public relations, or event coordination?
- Please explain your directly related experience to the position.
(Open Ended Question)
- Please indicate the number of years of directly related work experience.
- Do you have experience operating a personal computer and proficient with Microsoft Office (Word, Excel, Access, PowerPoint and Outlook)?
- Please indicate how you first learned of this position.
- Job Board
- Print Advertisement
- Social Media
- Job Fair/Conference
- FGCU Website
- Employee Referral
- Per the question above, please specify the name of where you FIRST learned of the position?
(Open Ended Question)
Documents Needed To Apply
- Cover Letter
- List of 5 Professional References (with relationship of each)