Student Services Manager I

USC Columbia
Sep 22, 2017
Institution Type
Four-Year Institution

Internal Title: Academic Coach/Undergraduate Studies Advisor

Posting Number: STA00331PO17

College/Division: Division of Academic Affairs and Provost

Department: University Advising Center

Advertised Salary Range: $39,960-$56,947

Part/Full-time: Full Time

Job Search Category: Student Services

Advertised Job Summary: The University Advising Center's Coach provides individualized and comprehensive advising to support undergraduate students in progression towards degree, academic planning, and engagement on campus. Academic Coaches communicate regularly with students and campus partners, refer students to campus resources, and have a working knowledge of all college/major curriculums. This position must maintain an average coaching schedule of 30 hours per week, participate in on-going training, host various outreach events, and regularly assess the effectiveness of programs. Academic Coaches may also be assigned an advising caseload of up to 300 undergraduate students who are not meeting progression requirements for their degree and/or are dismissed from their major. The position requires strong critical thinking, memorization, attention to detail, and communication skills, as well as the ability to work independently while developing strong collaborative relationships with colleagues, students, and student affairs and academic affairs units. The individual must be able to exercise excellent professional judgment and discretion, making decisions on a regular basis that impact student welfare and the institution.

Minimum Qualifications (Classified and Unclassified positions): Masters degree in Student Services or related field and 1 year related experience, or bachelor's degree and 3 years related experience.

EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities on the basis of race, color, religion, national origin, sex, sexual orientation, gender, age, disability, veteran status or genetics.

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