IT Business Relationship Mgr

Denton, TX
Sep 22, 2017
Institution Type
Four-Year Institution


Requisition Number

Job Title
IT Business Relationship Mgr

Official Title
IT Business Relationship Mgr

Position Number

IT Shared Services - 925000


Is this an internal posting only?

Work Schedule
Monday-Friday; 8:00am-5:00pm

Department Overview
IT Shared Services (ITSS) is part of the Finance Division of The University of North Texas System. The mission of ITSS is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.

IT Shared Services provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.

The University of North Texas is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

Job Description
The IT Shared Services Department at the University of North Texas System is seeking to hire a IT Business Relationship Mgr to join our team. This position provides executive-level customer interactions across all UNT System components in relation to the IT Governance process and Portfolio Management. Duties include leading and organizing various IT Governance Committee meetings and ensuring that agendas and decisions are addressed appropriately; provide primary leadership for all portfolio management discussions with customers; serves as the primary interface to internal ITSS leadership and team leads for all customer requirements related to new initiatives.

Responsibilities of the position include, but are not limited to:

* Oversee the preparation and submission of Initiative Requests through the IT Governance process.
* Answer user inquiries regarding the IT Governance process or the submission of Initiative Requests.
* Maintain records of decisions and official meeting minutes made for each IT Governance Committee.
* Oversee and coordinate technical reviews with IT technical teams to develop solutions for customer problems.
* Coordinate with customers to develop budget requirements for Initiative Requests.
* Conduct monthly IT Governance meetings.
* Prepare strategic planning documents.
* Elicit requirements to identify a business problem.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Minimum Qualifications
The successful candidate will possess a Bachelor's Degree in related field and seven years of related computing work experience; or any equivalent combination of education, training and experience. The following knowledge, skills, and abilities are required:

* Knowledge of hardware and/or software design or implementations.
* Training or experience with project management.
* Training or experience in strategic planning or courses of action development
* Experience producing and giving high-level presentations
* Knowledge of IT governance principles and practices

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* BRM certification

Special Instructions to Applicants
Applicants must submit a resume with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate
Salary Commensurate with experience

Pay Basis

Job Type
Full-time Permanent

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