Financial Aid Technician

Sep 19, 2017
Institution Type
Community College

Financial Aid Technician

North Orange County Community College District

Position Number: CCC771

Location: Cypress College

Department: CC Financial Aid

Percentage of Employment: 100%

Months of Employment: 12 Months/Year

Work Schedule: Monday & Thursday, 9:00 am - 6:00 pm, Tuesday & Wednesday, 10:00 am - 7:00 pm, Friday, 8:00 am -5:00 pm (Schedule and shift are subject to change in accordance with department needs.)

Job Description:

Plans and coordinates program activities; participates as directed in the formulation, development and implementation of appropriate policies and procedures for the financial aid program; communicates with instructors, administrators, and other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information.

Interviews students for financial aid, work study and other program eligibility; review financial aid applications for federal and state financial assistance programs; package and determine award level in accordance with program requirements.

Oversees and coordinates the processing of a variety of documents related to the financial aid program; assists students with application process for programs and services.

Provides technical information and expertise to students, instructors and others.

Creates and maintains financial aid recipient files; maintains financial aid records and prepares financial aid reports for various grant and loan disbursements; inputs and downloads data from computer database; gathers, compiles and analyzes pertinent data and statistics; prepares and maintains a variety of narrative and statistical records and reports related to program activities and effectiveness.

Prepares and maintains program ledgers; monitors and reconciles budgets.

Trains and provides work direction and guidance to others as directed.

Maintains current knowledge of legal requirements, procedures and policies used in providing financial aid assistance; implements policies and procedures for federal, state and local student loan, scholarship and grant programs.

Learns and applies emerging technologies and as necessary to perform duties in an efficient, organized, and timely manner.

Performs related duties as assigned.

Primary Purpose:
This position is responsible for performing a variety of technical financial aid duties including interviewing students and assist in making determination regarding student financial aid and work study program eligibility and award levels; assist students in the interpretation of financial aid program policies.

Working Relationships:
The Financial Aid Technician maintains frequent contact with co-workers, counselors, faculty, students, various departments and outside agencies.

Knowledge, Skills, and Abilities:
Knowledge of District organization, operations, policies and objectives

Knowledge of applicable sections of State Education Code and other applicable laws

Knowledge of federal and state rules and regulations pertaining to the various financial aid programs

Knowledge of modern office practices, procedures and equipment

Knowledge of specialized equipment used to communicate with blind and hearing-impaired individuals

Knowledge of District rules and regulations governing participation in financial aid and other government sponsored programs as assigned

Knowledge of the basic principles of bookkeeping

Knowledge of record keeping techniques

Knowledge of the principles and practices of supervision and training

Knowledge and ability to operate personal and/or mainframe computers

Ability to process application for loans, grants and other financial aid

Ability to prepare budgets and financial reports

Ability to compile, organize, and analyze statistical data

Ability to work confidentially with discretion

Ability to plan, organize and prioritize work

Ability to meet schedules and time lines

Ability to work independently with little direction

Ability to understand and follow oral and written directions

Ability to communicate effectively, both orally and in writing

Ability to understand scope of authority in making independent decisions

Ability to review situations accurately and determine appropriate action according to established guidelines

Ability to establish and maintain effective working relationships with others

Special Requirements:
Coursework must be verifiable on a legible transcript.

Minimum Qualifications:
Two (2) years of related college-level course work

Minimum two (2) years of related experience, preferably in a college financial aid or student services office

Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff.

Desirable Qualifications:
Work experience in a financial aid office, experience reviewing and processing financial aid files.

Advanced knowledge of Financial Aid programs, regulations, policies and compliance .

Good working knowledge of Banner Financial Aid module, Campus Logic and/or similar systems.

Bilingual in Spanish.

Experience multitasking, providing excellent customer service, and determining work priorities.

Strong attention to detail and follow-through.

Experience developing and conducting training and information workshops to a diverse population.

Working Conditions:
College or District office environment; may require standing for long periods while assisting students. May be subject to sitting for long periods at a time (up to 2-3 hours). Repetitive use of upper extremities including hand coordination activities.

Salary Range: $4,240 -$5,139 per Month

Number of Vacancies: 1

Commitment to Diversity:

Posting Number: 2015201P

Open Date: 09/18/2017

Close Date: 10/27/2017

Special Instructions Summary: This is a classified position subject to a one-year probationary period. Initial salary placement will be determined by the Office of Human Resources in accordance with Board Policy and is not negotiable. The applicant selected for the position will be required to provide identification and employment eligibility as outlined in the Immigration Reform and Control Act. NOCCCD will not sponsor any visa applications.

The District may choose to fill one or more positions from this recruitment within the same fiscal year or 8 months, whichever is longer.

To ensure consistency and fairness to all applicants, please do not submit materials in addition to those requested. Additional materials will not be considered or returned. Be sure to complete all questions and sections of the application. For questions which may not apply, indicate “N/A” (not applicable). Do not use terms such as “see resume” or “see attached”.

The minimum required number of references for this position is three (3).

All applications will be screened under a process of utmost confidentiality by a committee of representatives from the college community. Possession of the minimum qualifications does not ensure an interview.

Reasonable accommodations for applicants with disabilities may be requested by calling (714) 808-4821 at least three business days in advance of the scheduled examination/interview date.

Evaluations of foreign degrees and/or coursework are required. See our website at for information regarding evaluation of foreign degrees.

To apply, visit:


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