PATIENT NAVIGATOR

Location
Durham, NC
Posted
Sep 19, 2017
Institution Type
Four-Year Institution

diversity employer



PATIENT NAVIGATOR
Medicine - Oncology

Occupational Summary

The patient navigator provides navigation services across the cancer continuum to patients with central nervous system (CNS) solid tumor metastasis. Navigation services include addressing barriers, providing emotional support, resource referral, and care coordination.

The patient navigator helps establish, promote, and coordinate patient registration, scheduling, coordination of care activities, and record collection for CNS metastases patients referred to the center.

The patient navigator acts as a liaison to a multidisciplinary and collaborative program that includes but is not limited to Medical Oncology, Radiation Oncology, Neurosurgery (brain & spine), and Palliative Care.

This navigator will coordinate care between the primary disease group and all appropriate physicians or services. She/he is responsible for ensuring adult patients with a CNS Metastasis diagnosis receives quality and comprehensive services.

The patient navigator assists in the collection of data, building and maintaining community relationships, and connecting patients/families to resources to deliver a seamless model of access and care benefiting patients, participating physicians, and family members.

Work Performed

Demonstrates an ability to assess patient needs, make appropriate referrals face to face or via telephone to provide navigation and guidance to the CNS metastases patient from diagnosis to survivorship.

Navigate all criteria-based referrals through the healthcare system and as warranted, accompany the patient to appointments and/or diagnostic test when possible.

Demonstrate effective communication skills to converse productively with patients, families, multidisciplinary providers, support staff, and referring providers within the institution and in the community.

Accountable and responsible for access, facilitation, and coordination of a new patient consult.

Facilitate appropriate decision-making with providers to ensure that each patient receives comprehensive care and follow-up in the Duke Cancer Institute or with their referring provider.

Develop and maintain knowledge of oncology disease processes in order to serve as clinical point of contact for scheduling and access questions.

Utilize and identify available resources to assist patients with overcoming barriers to receiving appropriate access to care and clinical trials.

Enhance access to therapeutic clinical trials and optimize communication with patients, families and investigators regarding therapeutic clinical trials.

Keep an up to date comprehensive list and be familiar with all available clinical trials within the institution for the treatment of CNS metastases with in each disease based group.

Maintain a navigation services database that captures how patients were referred, the types of barriers patients faced, who provided the service and how was the multidisciplinary team informed of the patient's needs

Requisition Number
401328152

Location
Durham

Duke Entity
MEDICAL CENTER

Job Code
2760 PATIENT NAVIGATOR

Job Family Level
14

Exempt/Non-Exempt
Exempt

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Shift
First/Day

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Education

Bachelors degree in a health-related field required. Masters degree a health-related field preferred.

Experience

Three years of experience in patient education, nursing, planning, case management, or similar experience.

Auto req ID

93682BR

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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