Director of Program Review and Effectiveness

Clemson, SC
Sep 18, 2017
Executive Administration Jobs
C-Level & Executive Directors
Institution Type
Four-Year Institution
Clemson University

Location Martin E 106/8
Full/Part Time Full-Time
Regular/Temporary Regular


Reporting to the Dean of the Graduate School, the Director of Program Review and Effectiveness has primary responsibility for organizing and coordinating all activities related to graduate program review, and to ensure departments and programs are well-supported as they engage in this continuing process. This position reports to the Dean of the Graduate School and works closely and collaboratively with administration, colleges, departments, graduate program coordinators, and staff in many campus units to ensure we are fulfilling the mission of Clemson Forward with the greatest rigor and vision.


  • Implement a systematic periodic review of graduate programs that:
    • Is informed by best practices and forward-thinking aspirational peer institutions
    • Aligns with the needs of SACSCOC and CHE,
    • Provides detailed information that can be used to support continuous quality improvement of graduate education at Clemson
    • Incorporates external review
    • Is minimally invasive to faculty and departments, and
    • Is synergistic with accreditation where possible.
  • Work with Graduate School leaders to provide all training necessary to faculty reviewers, program coordinators, department chairs, and other leaders involved in graduate program review
  • Coordinate all details of all reviews from planning to final report, including logistics of external reviewer visits and coordinating internal faculty review committees
  • Ensure annual progress reports are responsive to stated goals and are submitted in a timely manner.
  • Work with the office of Institutional Effectiveness to ensure that graduate school policies and processes align with needs of SACSCOC accreditation and leave us optimally prepared for affirmation and accreditation periods.
  • Ensure we are operating in accord with the needs of the South Carolina Commission on Higher Education (CHE) and that our policies and processes create efficiencies where possible.
  • As a member of our leadership team, provide guidance on how to improve processes related to program review and improvement.


A bachelor's degree and supervisory or managerial experience in a planning, research or statistical setting.


Comprehensive Job Knowledge - Comprehensive knowledge of theories and practices and ability to use in complex, difficult and/or unprecedented situations

Acts as Lead - Acts as a Lead by guiding the work of others who perform essentially the same work.

No Budget Responsibilities - No fiscal responsibility for the department's budget.


Communicate, converse, give direction, express oneself


Master's Degree and 3+ years experience in university academic assessment.


Program review provides College departments and programs with an opportunity for self-evaluation; for assessment of their programs; and for articulation of their objectives, goals, and plans. Based upon a thorough consideration of the current state of the department, the process seeks to improve department and program quality by creating a solid plan for the future. The in-depth knowledge resulting from program review informs long-term administrative planning and decision-making. WE work collaboratively throughout the process and encourage a substantial dialogue among departments/programs and the Graduate School to ensure the best outcomes for faculty and students.

Clemson's departments are scheduled for program review on an approximately eight-year cycle. Overseen by the Graduate School in collaboration with college deans and university administrators, this process comprises three major components:
  • Self study: A report that discusses the current state of the department (based in part on data the Graduate School provides) and the critical opportunities and challenges the unit will face for the next cycle. The self study should be the result of informed collective discussion among the faculty, with a small leadership team assuming responsibility for this project.
  • Peer review: A small team of internal “critical friends” will review the self study and provide constructive feedback from outside the discipline but inside Clemson. Another set of external experts from peer institutions will conduct a campus visit to review the department. In all cases, the goal is to ensure the programs and the department have the best chance of meeting its stated goals, and that the direction the department and program(s) are taking reflect current trends and needs.
  • Follow-up and continuation: The department, College, and Graduate School leadership will work together to define the next steps for each unit based on the review. Annual reviews will focus on progress toward meeting goals from the self-study, and a mid-cycle process will provide opportunity for modification of goals as conditions evolve.


The successful candidate should have earned a graduate degree, and have experience conducting evaluation, program review, assessment, accreditation, or similar activities, preferably with significant leadership responsibilities.

In addition, more competitive candidates will demonstrate some of the following:

  • A track record of collaborative leadership in higher education;
  • Experience supporting a range of graduate degrees (professional, masters, doctoral) as well as delivery modes (online, hybrid, residential);
  • Experience with graduate students and faculty in graduate degree programs;


Standard Hrs: 37.5; Band: 07; the salary range for this position is $54,500 - $81,000


October 6, 2017


The Graduate School

Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information. Clemson University is building a culturally diverse faculty and staff committed to working in a multicultural environment and encourages applications from minorities and women.


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