Student Advisor, Access

Cleveland, OH
Sep 16, 2017
Institution Type
Community College

diversity employer

Department Name Access & Completion

Campus or Location Corporate College West

Vacancy Number 070-18

Reports To Asst. Dean

Recruitment Type External/Internal

Job Category Support Staff

Position Type Full-Time

Union Position Non-Union

Number of Openings 1

Job Description Summary

Provides academic and career support to disabled students. Reviews documentation to assess the need for accommodations. Facilitates and tracks student data and progress. Conducts educational classes and workshops. Collaborates with faculty, staff, and counselors to ensure optimum student support. Assists in providing accessibility to classes and programs while maintaining documentation of all rendered services.

Job Responsibilities

Reviews documentation to assess the need for accommodations

Identifies and selects new participants based on federal eligibility criteria

Maintains accurate and timely documentation of all necessary data to ensure compliance with the U.S. Department of Education

Demonstrates civil and inclusive behavior when interacting with staff, faculty, students and visitors to the College

Promotes a flexible, collaborative and inclusive work environment and engage in educational opportunities to increase awareness and understanding of diversity and inclusion

Conducts educational classes and workshops

Serves as a liaison between faculty, staff and community agencies regarding services for disabled students

May conduct student progress reports

Ensures students develop applicable technological and professional knowledge and skills

Meets regularly with staff for participant and program evaluations

Works collaboratively with the Counseling department to ensure efficient student referrals when needed

Meets with faculty regarding student progress and course content/materials, as needed

Assists in writing and editing of departmental documents and other correspondence as needed

May attend meetings, workshops and conferences for professional development

Assists with metric tracking and report preparation

Performs other duties as assigned

Required Qualifications

Bachelor's Degree in Counseling, Education, Special Education or a related field
o Significant related experience may substitute for education

Minimum of two years of demonstrated College-level experience advising, counseling, and/or teaching experience students with disabilities in an academic setting

Demonstrated experience making sound decisions that affect a work unit or team

Demonstrated experience in a role requiring diverse problem solving methods in a variety of situations

Possess knowledge of Section 504 of the Rehabilitation Act and Americans with Disabilities Act

Possess excellent written, verbal and interpersonal communication skills

Ability to develop and implement creative strategic community development relations plan

Possess strong organizational and time-management skills

Ability to work accurately with great attention to detail

Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment

Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes

Possess sound understanding of the needs of community college students

Ability to work well with faculty, administrators, staff, students, and community agencies

Ability to enter, monitor and interpret student data accurately

Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships

Ability to effectively complete work assignments independently

Possess working knowledge of student advising concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus

Demonstrated basic project management skills

Demonstrated intermediate proficiency with Microsoft Outlook, Word, and PowerPoint

Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity

Ability to collaborate, persuade, gain cooperation and acceptance of ideas on significant projects

Ability to develop and maintain relationships with key contacts to enhance work flow and quality

Possess sensitivity to appropriately respond to the needs of a diverse population

Service Focus


Quality of Work


Time Utilization


Continuous Improvement

Preferred Qualifications

Master's Degree in Counseling or a related field

Possess related professional licensure or certifications

Possess knowledge of American Sign Language

Work Schedule

Standard College hours

Posting Open Date 08/16/2017

Open Until Filled No

Special Instructions to Applicants

During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement

Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * Do you have a Bachelor's Degree in Counseling, Education, Special Education or a related field? (Significant related experience may substitute for education)
    • yes
    • no
  2. * Do you have a minimum of two years of demonstrated College-level experience advising, counseling, and/or teaching experience students with disabilities in an academic setting?
    • yes
    • no
  3. How did you learn of this position?
    • The Cleveland Plain Dealer
    • Tri-C web site
    • Tri-C employee referral
    • LinkedIn
    • City News
    • Search Firm/Agency
    • Other publication
    • Other web site
    • Career Fair
    • Conference

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents


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